Air quality on my watch it is not working. I have the same value 2 everyday for over two weeks. Today we have 0 on the index scale when I look at the local weather station. Does any one have some info about this? Or are yours working. And as a suggestion it would be nice to have in the weather widget the feeling temperature on the first page.

Nup no suunto app guides or anything like that. I’m not sure if it vibrates I don’t think so but when I’m running not really the most aware of something like that I will take notice next time.

i have this issue this morning. i solved this issue by put my phone in airplane mode and then turn it off airplane mode.

@Lechamoix MIP pixels are always on, black or white doesn’t make a difference when it comes to power consumption.

@laurent92m does the activty display charts? Please try another phone just in case

@Twan-Lange said in Suunto support not answering for days and I just have a few questions.: Just gonna copy paste my message to suunto support, because I’m tired of typing it over and over. I’d appreciate any help regarding these questions and how to more easily get in touch with customer support, since I don’t have multiple hours to spend watching the chat window or waiting for an email from the support team for days… Dear Suunto Support Team, I am looking into buying a new sportswatch and I used your comparison site to compare between the 9 peak pro and the Vertical. There seems to be quite a few odd pieces of information. under “Language” the peak pro lists multiple languages, while the vertical just has a checkmark. Does that mean the same list applies to the vertical? The site also highlights the section, meaning there is a difference between the two models. Languages are the same (and Chinese is included :)) Declination correction: Is there no declination correction on the vertical? How come? Does the “-” sign mean that it is totally absent or just manual? Also, does the compass still function if i stand still and rotate the watch or does it need 2 points to calculate my direction from that? Declination can be set manually in 0.5° steps Compass is just a magnetic compass and shows your direction when standing still. Activity targets: again, the peak pro lists 2, while the vertical only has a checkmark. Does this mean it has the same targets as the peak pro or are there more? If so, which ones? There are the same two targets in both watches. One for steps one for calories Route planning with altitude profile: the Vertical seems to lack this feature, which is surprising considering the model name. Does this mean that there is no screen for navigating using the altitude profile of a predetermined route (like this)? Or does “route planning with altitude profile” describe a different feature? While I would say that the planning part is a feature of the Suunto App, the altitude profile in the watch showing you where you are altitude wise on a route, is the same. “Outdoor maps by satellite, terrain and topography in web by Mapbox, Google Maps & Android” feature is not available on the vertical, but I couldn’t find much information about it on the internet. What does it entail? Does it just mean you could download the maps from Mapbox / Google maps? It says “in web”, does that mean they are only available while connected to the internet or only on a PC / phone? Don’t know what it means in detail, but you get the maps for planning in the Suunto App (different layers (summer, winter, satellite, outdoor, etc), but all based on Mapbox afaik. And then the Vertical has maps on the watch. “Bearing navigation”: How come it’s not available on the Vertical? Seems like a pretty easy to implement feature, while also being very crucial for navigating. The comparison page lists it as not included, but then again, this other suunto support page lists it as a feature of the Vertical model? Bearing navigation is available in Vertical “Setup intervals”: Looks like this is a feature that you can only use “on watch” with the Vertical? This seems impractical. Im guessing you can still make interval training plans using the suunto app? Yes. There is a simple interval screen on the watch and pre planned trainings plans from the App synced to the watch. Same functionality in both models. The whole “speed and distance” section (cadence based speed and distance, GPS speed and distance, chrono, foot POD support etc.) This is surely a mistake, There is no way the Vertical model has none of these. Is it all the same as the peak pro? Yes. All the same. Recovery time daily view: One has a checkmark, the other has “on watch”. Does this mean the peak pro only has it in the app, and the Vertical has it on the watch as well. Or does the vertical only show it on the watch? Also the same with both watches. Recovery is shown on the watch and synced to the app. On this part of your site you list products that are compatible with your partner “Trainingpeaks”, but the 9 peak pro and the vertical are both absent from that list, even though they are both in the suuntoPlus program. Does that mean you can only access parts of the suuntoplus partnerships and if so, is there a list somewhere? The Suunto+ TrainingPeaks screen is there to be selected from the S+ selection. It works on both watches. Thanks in advance for the response and best regards, [name] Cheers!

@duffman19 said in SV GPS accuracy: @Brad_Olwin Yes, I know… That was what the comparison was about. Sorry, wasn’t clear from what I read, my mistake.

@Ollipolli I know people will say “if you tweak the alg, people will complain it’s not sensitive enough” But like… literally, Suunto is the absolute worst with its current sensitivity. It’s comically bad. Dial it back a tad and I think we make those who really care about steps a tad bit happier. Not asking for the world, but from a company that doesn’t seem to listen as is… the debate is still out on whether anything actually happens. That said, it has encouraged me to pay closer attention to my logged miles / minutes doing workouts, rather than just steps from casual walking, etc. It’s also important to acknowledge that no wrist base watch is 100% anyway. At least with modern generation Apple Watches, Garmin’s and Coros devices… they are much closer to 95% than Sunnto lol. The way I’m seeing it… is that if I am running a few miles a day, hiking, working out, those saved numbers are more beneficial to me than some counted steps.

@Michaël-POINTEAU can you show an example? I am not sure I’m getting what you mean. I used structured workouts with the Vertical and custom sport modes and it’s fine.

@Mads-Hintz-Madsen said in Heart rate weird: @bikedocben Since the max. heart rate is listed as 156 but the graph clearly shows a HR of close to 200 then it looks like there is some Suunto App display issue or then the reported HR from the Vertical somehow got corrupted on its way to the app. On the Race you can also see the HR graph on the watch itself. Can you see the HR graph on the Vertical itself for that activity and does it look similar to the graph in the Suunto App or is it more similar to what you observed on your watch during the activity? Maybe that can give some to what went wrong. Heart rate graph on watch is the same as is on the app.

When I started to use the watch the only thing that worked for me to clear the notifications (all) was to turn off and on the watch. Since then I have disabled notifications.

@BrunoH said in How many runs are needed for one outdoor run?: My HR goes up to zone 5 in less than 5 mins and it is hard to keep going in Z5 that long. (Yes, there are wrecks like me in here ) Since they don’t state, that you must have a constant pace, I would set a zone 3 alarm before running, start running slowly and as soon as I would reach the upper zone 3 limit (or the medium zone 4 - if that‘s still bearable) I would walk until I fall back to the middle of zone 3 and then start running again. In zhat way you should be able to constantly stay in zone 3 for those 8 minutes

@Stoke80 I see the HRV in the widget but with the note that you need 14 days of tracking. it does show a value in the widget but without the colored scales yet. On the watch face I see a number but it says no data and the color bars are not populated. will see what happens at day 14…

@Patrick-Löffler-0 said in Recovery sessions: I wear any smartwatch in the Sauna. The temperature of the watch does not get so high as one might think. OK, You both saw where I was going with that first question. I like sauna’s, but personally I never wear my watch, I’ve killed a Garmin 735 at this game and a heart belt (deliter because the glue had taken a knock). Suunto shares for my SRace : -20° C to +55° C / -5° F to +130° F. Even in the centre of the room in the lower part, if it’s only 50/55°C you’re already supposed to be at the maximum of the watch. In short, I’m not sure that Suunto intends to create a sauna label, which will inevitably give the idea that it’s perfectly suited to saunas. I’m already finding it hard to see the point of mermaid swimming in the list…, so I wouldn’t be too keen to see the arrival of sports, sauna/ice bath/massage/compression/massage gun labels etc… Maybe just a “Recovery”.

@ionparvan @Umer-Javed Thanks for the idea, I should have thought of this. The update will be coming soon for the 9PP. Use the Customization to Pin the Map on the Vertical, if not recording an exercise this will allow quick access to POIs On the 9PP you will be able to pin the Compass as the pinned Widget, this will also allow quick access to location and POI. Update for 9PP should be soonish.

@thanasis No that is a tag added when you touch a vo2max zone

With my Suunto Race it does the same thing. If I hit a button to see the time at night, I get the sleep summary - game over. With my Vertical it was more hit or miss as described here. Kind of annoying.

@throwaway12345 I would contact support in the app by chat. Sounds like a faulty watch. They will likely replace it.

@Danny-poleg I always have the same behavior when I don’t move. it’s pretty normal because altitude is first of all barometric measured + gps corrected.