@markman8 AFAIK it is not related to gaskets. It’s a software/hardware issue that was well reported in this forum. It has happened to me once (Summer 2024) and the watch was replaced under warranty. There are also some forum members that had multiple failures (and replacements). It was never disclosed what the actual underlying reason was but the failure is known and quite common. Suunto might not willingly acknowledge it but from a moral standpoint they should.

I have face same issue on my client site.

@Squirrel Thank you! So I will charge it inside from now on.

@Philip A €100 watch can display many metrics, but that doesn’t mean the data quality is comparable. More numbers do not necessarily mean better measurement. We don’t know exactly which computational models Suunto uses on the Vertical 1. Sleep and HRV algorithms are strongly tied to the hardware, especially to the OHR sensor and signal quality. The Vertical 2 uses different hardware and a different optical heart rate sensor. It is plausible that any algorithmic evolutions are designed around the newer sensor and are not backward compatible with the Vertical 1. For this reason, realistically, it is difficult to expect major new implementations on the V1. Future developments are more likely to focus on the newer hardware platform. The price of the device is not the decisive factor. The hardware architecture is. EDIT: From the photos, the Suunto Ocean sensor appears to be the same as the one in the Vertical 1, and the Ocean does report deep, REM, and light sleep stages. So, in theory, the Vertical could inherit those features. That said, I may be oversimplifying. Even if the hardware looks similar, firmware architecture, signal processing, and model calibration can differ significantly between devices.

@Egika In addition to my forum post, I contacted Suunto support with the same information. Their response was either to return the watch for assessment or offer a discount on the purchase of a new watch. Since it’s impossible to know the repair cost before analysis, I find the discount offer appealing.

@Ecki-D. said in Only 15 Routes to synch to watch?: @Brad_Olwin Should I open another thread, I have asked other 9PP users and it happened to them too. In September I was still able to sync up to 20 routes. 6 of them I had to remove now. Its not a big problem but I first thought, the sync is somehow broken. I can “sync” more than 15 S+ apps as well but the app warns me I am over the limit and the watch especially during exercise is sluggish. Given the 9PP, which is quite old for watches (released in Nov 2022!), has the most recent firmware update adding a lot of features I expect RAM is limited and routes are restricted to 15. I seriously doubt anything is broken but I will ask internally.

@giuliosq the Vertical 2 has a way advanced sensor and might do what you want from it. The first gen Vertical and Race both have sensors that work for some, but most speak badly about them…

@SamuelP @voigas My watch is fine too, but hers isn’t. We trained together and I saw her watch, so it’s not something fake or something

@Gunnar i think something else 502 Bad Gateway nginx

It happened to me as well in September. I think it was caused by water, but they didn’t explain anything to me. I sent it in for service and they replaced it with a brand-new model

@Mff73 Haha, well, thanks for the tip. I´ll try it the next time

You cannot manage Suunto POIs in Routeplanner but you can add user waypoints along your route. You do that by tapping/clicking one of the planning points, the big white dots that are created every time you tap/click the map to create the route. From the popup menu then select ‘Name as waypoint’ and it will be converted into a waypoint visible on your route and during navigation. For the watch data fields yes, all of those are available in Sport mode customization when creating a new sport mode.

https://us.suunto.com/pages/suunto-race-2-user-guide that is specific to Race 2 but same setting in Vertical.

@helgonet12 sure, soft reset is just a workaround to see the correct weekly status