Problems with the Suunto App when syncing fromy Suunto Vertical
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Hi, just wondering if anyone else is having this problem?
I record the activity on my watch and then sync to the app via Bluetooth. The activity comes up on my Suunto activity feed with all of the correct information (distance, time, elevation etc) however the map information is wrong (shortened, only showing up half-ish), until you click the ‘play’ button and open the route, where it is displayed correctly. When sharing it to Strava, it sends the incorrect (shortened) route.
Any help with this would be appreciated. Thanks.
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@Chelsey-Robinson try to delete this workout in the Suunto App. Then resynch your watch to the app again. The workout should now be there and fine. Had Something Else Yesterday, missing heart rate graph and automatic tab. Delete it synch again and all correct infos were here
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@GiPFELKiND said in Problems with the Suunto App when syncing fromy Suunto Vertical:
@Chelsey-Robinson try to delete this workout in the Suunto App. Then resynch your watch to the app again. The workout should now be there and fine. Had Something Else Yesterday, missing heart rate graph and automatic tab. Delete it synch again and all correct infos were here
Before you delete in the app, are the graphs still in the watch logbook? If not you will loose the exercise if you delete it.
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@Chelsey-Robinson did you find a solution to this as I’m facing this issue too
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@Trainey24 I faced this issue too. A grey bubble shows up saying sth like failed to load the activity. Can only show few datas & graphs, can’t read the map. I have tried to reinstall the app but it doesn’t work for me. Until the next day I finished a new running activity. The failed one from yesterday seems being repaired and it’s ok now. I’m SVertical user, I think the sync function with Suunto App is not as smooth as before. Hope it helps.
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@lawyatman do you think a replacement watch would help?
