@Manuel-Extreme said in Real-time sync/info in phone? Is the support staff clueless or what?:
If you’re surprised by how support responds, you probably haven’t dealt much with pre-sales support before
Sounds like you have not, since you believe that they never awanser questions. I very often talk to pre-sales support.t I have been shopping online since the 90s. If I buy RAM, CPU, or something like that, then I don’t contact the pre-sales support.
But if there is a functionality that I am after and I feel the compnay is not really clear in their product page and marceting I always contact them. Or if I want to upgrade my network at home, see a router I want, but there is diffrent revisions of it, and they have diffrent chipset. One revision supports Open-WRT, but the otherones dont. Then I ask the place where I should buy it, from the manufacturer’s sales page or a retailer: What revision of the hardware do you have in stock?. Just as an example, I hate buying somehting get it home, and spending time setting it up to find that a function I was after is not there or is implemented in a bad way.