Hello, could someone take some photos of the S5P VS S9PP with the same screens (time / activities / etc.) so that I can realize the difference in size between the two screens (1.1p vs 1.2p), thank you

https://forum.suunto.com/topic/7526/suunto-s-newest-watch-is-the-5-peak/

@skifun tried to talk to suunto using suunto app support. But lady i was talking to was not able to open dropbox link with video. So i reuploaded to google drive, she couldn’t watch video of issue too. I found out how to send it directly using support chat in App. But she couldn’t play it either. But she said it is possible that it is designed behavior but she would like to see video to confirm if it is really correct behavior. And she suggested factory reset witch didn’t helped. So i will use the watch as it is, charging it only when i am able to be 100% of time around to disconnect is as soon as charged. And i will hope it will not destroy battery in long term.

Maybe a hiccup with the update systems, lots of users updating in the past two weeks.

Have a nice weekend and enjoy your new watches!

@chrisa said in Battery and navigation:

@brad_olwin thanks that’s awesome. Will have a longer hike in August (around 12h) so everything should be fine 😃.

Using GPS and heart rate for your trip should probably use about 50% of the battery with the other power saving mode enabled.

I use power saving mode and airplane mode when just wearing the watch, you’ll need to turn them off to sync.

@Tomas5 it’ll continue measuring even if motionless in the time window specified as sleep time.

I want to revisit this post, since I know that some folks have had complaints about Suunto’s customer service.

I ended up talking with someone in Support via chat, and after a couple of tactics that he recommended to try to fix my 5 Peak pairing issue, I sent it in for repairs (I’m in the U.S.). Suunto paid the shipping, and I got an email saying it would likely be completed in 7 business days. After about 10 business days, I contacted Support again for an update, and they said that their Support website page actually says 15 business days and that the email template needed to be updated. OK, no biggie.

On the 16th business day, I got an email from Suunto saying that everything was complete and that they were sending me a brand new 5 Peak to replace the one I sent in. They did this despite the fact that I bought the 5 Peak in a private party purchase, so I didn’t have a receipt or proof of purchase and, thus, technically no proof of warranty.

I’m looking forward to receiving the new device, which is in the mail right now! 🤗

I’m super happy with how everything played out, and contacting Support via chat was easy and they were friendly and informative the entire time! Luckily, my 9 Baro is my go-to watch and I got the 5P as a backup, so I haven’t been without a wearable this whole time. That definitely did wonders to soften the blow of being without the 5P for a few weeks.

Kudos to Suunto! 💯 Appreciate everything they did here!

@egika

Looks nice, my wife still wears S3 and it looks to big on her wrists. After wearing S5P for a week it is very ackward to wear a bigger watch like S9B let alone A3P 😆

Hello @TrailEyes,

Could you take some photos of the activity screens (3 - 4 - 5 Fields - navigation), between S5P vs S9PP?

Thanks

@vincent-mayousse keep us posted because this is interesting, if something like that happens again Suunto should know.

@Viacheslav-Myronov
I don’t know details, but to avoid any illusion: I remember I started asking for lock buttons in watch mode late 2019…
there was no lock implemented ever since. when the S9P was released, with the improved buttons, smaller watch body and smaller buttons, the urgent need for a lock was removed. only very unlucky movements cause unwanted button press.

when would a lock be useful? e.g. when you stop an activity and you’re still in the water, shower, it’s raining etc… to avoid the watch getting a mad cow disease… but it seems a rare case and low to no priority

…but I know how you feel! my watch made it to DND on/off and other features including going to start activity screen etc 😂 … it’s a pain, but I got used to it 🙈

@Pedro-Marques Try turning Standby off. Standby is low level backlight always on. With Standby ona button press is required for the strong backlight I believe. And I would contact support.

@Mahyar hm. this is strange.
I remember having similar issues with a test firmware using an iphone SE as well.
If I remember correctly, I restarted the phone and after some (or many) tries, I finally managed to upload.
Since then it has been all smooth again.

@zhang965 I have had that or longer if there is no AGPS file and if the watch is recently updated.

@ADidier I remember that the standard price of S5P when released was €300 in my country. And this is for a watch without baro and compass. Maybe you can find a deal for ~€350 for a new 9pp which is relatively new device?

@Meneillos sorry but i don’t get it.
Your S5P is connected/linked with your Android phone, right?
Then you need to link, your external HR band with your S5P
https://www.suunto.com/Support/Product-support/suunto_5_peak/suunto_5_peak/features/pairing-pods-and-sensors/

Finally, every tiene you want to record an activity, wear the HR band, and press Exercise -> Run (or any other activity type) and wait for GPS and HR band.

https://www.suunto.com/Support/Product-support/suunto_5_peak/suunto_5_peak/features/recording-an-exercise/

I have never had a problem with that

I hope this helps

@woot_pl
you can be assured that no one from Suunto sales will reply here. If you need direct assistance I recommend getting in touch with support by chat (if available). but I assume they can not help or change what’s been defined as sales

@scafroglia93 you can see the hint in Z1. 150-159 means >= 150 and < 159 and so on.

@isazi Thank you. I will give it a try!

@DMytro thanks for info.I thought this is because I’m not running person

@G-B-0 had the same in summer after a kite boarding activity.
To me it seemed that it was fine sand and water messed with the buttons and possibly internals.
Had to wait until battery died…
Then sent it in and got a replacement from Suunto.

Have you used your in similar conditions?

@Brad_Olwin it only requires the lower right button to unlock the watch. I know that it‘s me who unlock the watch but under the gloves/jacket I don’t recognise it. For me it would help if I could lock/unlock the screen with the left buttons because I wear the watch on the left arm. I think the buttons are to sensitive.

@Guillaume-Faure
2.20.30 is the latest available update