@Jervin-Reyes On my watch sometimes I have to manually go to Sleep widget to trigger the report. But it works 9 times out of 10 on my 9PP.

This morning, as soon as I woke up, I synced the watch and activated PS. After a couple of hours, I disabled it and synced again: [image: 1760771064544-signal-2025-10-18-090113_002.png] So, unless I’ve missed something, there was no HR activity during those two hours, and that’s the behavior I expect from PS. I’m not saying you’re wrong, of course, so it’s best to ask @herlas why there are two different results.

Hi @Ronald-Sekkel said in 3.21.14 Rolling out: I’m a new user — I’ve been using the Suunto Run for two weeks, running firmware version 3.21.14, and I have two issues I’d like to ask for help with: The watch occasionally restarts on its own, without any clear reason. Even in “Treadmill” mode, the watch activates the GPS and tries to measure the workout distance using GPS instead of the internal sensors (accelerometer). Any recommendations? It’s rather odd it uses GPS when using the treadmill, never happened here. Since it also restarts, I suggest contacting support for a check.

@ShinJCD said in First impressions: the GPS tracking is truly terrible, often completely off-track, and even with improbable cuts. Nothing terrible so far, quite the contrary…

@Yves_ @Pobyms I found out that the poll swimming data fields “Current lap: swimming distance (Manual)” and “Current lap: duration (Manual)” are responsive to the bottom button. This is, when I push it those counters reset, which allows to start a new interval freshly (I guess that Suunto calls intervals “laps” ?). But, I have the same problem as reported here: the specs on the product page of the Suunto Run for Swimming advertise that the Suunto Run should detect swim strokes, swim style, pauses and breakdown a pool swim into multiple intervals if there are pauses in between. Mine does none of these… Here is a pool swim I just did a couple hours ago, where I swam 5x 50m, 3x 300m and finally 1x 1000m, all crawl with long glides after pushing from the wall. Notice as there is no breakdown into intervals whatsoever, no swim style detection and the last column (stroke average) is empty: [image: 1760447843783-img_3747.jpeg] I’m not sure why another user here (@herlas) mentions above that this is a known issue and unsure “if this will come”, considering the product page advertises the watch as capable and supposed to do exactly these things … this is a deal breaker for me, as I expect to be swimming as much as running. But, I still have not found any clarity regarding these features: is the Suunto Run supposed to give metrics for pool swimming or not ? (just like any Garmin watch would…)

Hi all! I’m experiencing the same issue. I tried to unpair from both the phone and the watch, and then soft reset the watch, and it does not seem to fix the issue. I would say that it’s probably an issue on the phone end, that the Suunto app hasn’t figured out yet because it worked great with ky previous Garmin, meaning that there is a way to keep it synced. Also, even without doing much, when you get to the sync page of the Suunto app, it instantly looks for another device instead of the saved one.

@herlas Got it! Tried it now and it works fine as you say. Thanks !

@MaxPower I know this is coming really late but I found a solution from a Samsung forum. What worked for me was downloading the non-work profile version of the app through the “personal” profile play store (in my case, the MSFT Outlook app). Once downloaded go back to Suunto app, click on the watch (top left of app), then “notifications on watch” and make sure the app notifications for that app are enabled. I did not need to configure, log in, or even open the personal version of outlook. I just needed to have the personal version of the app so outlook was available as a selection in notifications section of the Suunto app. Best of luck!

@Miroslava yeah this option isn’t there for the Run, you can’t disable OHR per exercise mode. @Mi_chael it sounds like it’s per design based on the post below - if you have a hr strap paired, that takes precedence and data from that will be reflected in the activity stats even though OHR appears to also be recording. https://forum.suunto.com/post/171418

@brechtvb You’re right, unfortunately I didn’t pay much attention to the title… I apologize.

@Brad_Olwin Do you have any news about this? Thank you!

@LGoSo nice, then I got you now! Yeah, you are absolutely right and good observation! Yes, if they would correct for that systemic error, they would get less average absolute deviation while also having more consistency. Therefore, they would need to say that measuring the HRmax with their all-out test and then estimating the T2 by x% of measured HRmax, outperforms ZS/DDFA! That’s why they probably did not try to optimize it and just discussed that it is ok to take the 85% of HRmax, as that is what is always used. Maybe with their test somewhere around 88% or 90% would be really accurate. That’s really disappointing…

@cheetah694 thank you for the answer

@Tomi That’s what I thought after the hotfix, but unfortunately it still goes wrong regularly… Zonesense still stops after an hour of training.

@Hari-Seldon yes

“What I read at its launch is that this was excluded since it is a new system and design, but that it would be integrated in the future—let’s see if that’s true.”

@akimserkam I agree! I don’t mind the standard watch face but some new ones might be nice. Real time ZS would also be great to have.

@Brad_Olwin The only way you can pair double tap the case and search for headphones on the Run.