Subcategories

  • Large screen adventure watch for outdoor expeditions and training V2

    172 Topics
    2k Posts
    dreamer_D
    I created a support case in Komoot with the GPX and a photo that shows the offset. I should not (this is not my job) but it’s also I can do with my track. I’ll keep this thread updated with their info (if there’s any). I also sent comments in the Suunto App. I made some manual fixes but I’m not sure that an edit of the passing points will make any effect. I also fixed the end at that mountain in Komoot but this is not good at all . I should not edit anything downloaded (in this case I know the track, but that will not happen in a track of a place I have never been). So I’ll test this edited track. I understand I have (at least) fixed the end at the top of the mountain (and the out of the route and the bad climb guidance notifications will not be triggered in that point), but the rest is really a mistery. Perhaps Route Planner is the solution. If you can make the imported GPX tracks have turn-by-turn, that’d be really fantastic.
  • Ultimate performance watch for racing and training V2

    206 Topics
    2k Posts
    cpinkyC
    I know there already is a topic at (https://forum.suunto.com/topic/9741/black-grid-issue?_=1777389273886), but it has nearly 3 years without a fix. I took this watch on my first hiking trip and I had a horrible experience. There were many issues but this post will focus on the black grid issue. Every single time I used a route (or just looked at the map) there were a black grid. It was the normal to not see half the map or the whole map. I had to repeatedly zoom in and out to get the map to show. Doing this while hiking up 3k ft and trying to see the next turn was ridiculous. This makes navigation nearly useless which is the main reason I purchased this watch. The other thread asked us to report coordinates, but throughout a 8 hour hike, 7 hours of that had black grid issues so I’m not going to report 1000s of coordinates.
  • Large screen adventure watch for outdoor expeditions and training.

    1k Topics
    15k Posts
    T
    I have the same issue with a Vertical 2 in combination with a Suunto Smart belt (new), and with the Polar H9. Very annoying as the reason i wear a HR strap is to get accurate HR readings in my run.
  • Ultimate performance watch for racing and training.

    825 Topics
    8k Posts
    S
    @isazi Thanks for reporting swiftly
  • Light and compact but ultimate performance watch for racing and training.

    452 Topics
    4k Posts
    Joe HennesseyJ
    @herlas Excellent question! I’m not using drills or guides as far as I know, I just start the “Pool Swimming” activity, swim, then end the session after doing my Master’s workout. One of my experiments to see if I could solve this issue was to finish swimming, wait 1 minute before hitting the upper button (from which I can then end the session) then waiting another minute before ending the session. As I said, the correct total of yards is showing at the end of my swim. It just ends up as 3.75% less when the session is ended. Every flipturn is recorded. Once the data is transferred to the Suunto app, if I look at the lap lengths under the “Lap / Interval” data at the bottom of my event’s data, I can add them up manually and get the correct total length. It’s just that yards total shown on the summary before you go into the event that’s off, as well as the distance shown in the first set of data when you enter the details of the event.
  • Suunto 9 Peak Pro

    433 Topics
    6k Posts
    D
    said in Vibrations et tonalités fantômes: My current guess is that it may have something to do with the compass auto-calibration. I am almost certain this is this issue now. To check this, I performed the following: Open the compass widget (make sure it is already calibrated). Bring a magnet close to the watch (doesn’t have to be strong, a refrigerator magnet will work). This will reset the compass and bring up the “Calibrate Compass” notification. Without moving the watch, back out to the watch face. While on the watch face, perform the calibration movement (figure 8). The watch will eventually vibrate, signaling that the compass has been calibrated. Go back to the compass widget to verify it has been calibrated. I’ve performed this several times and every time I get the “phantom vibration.” My assumption is that some of us are perhaps in situations that cause the 9PP’s compass to reset often, and thus we get the phantom vibrations more often than others. I know for me, getting in and out of my car tends to mess with the compass calibration. Even a simple act like opening the refrigerator (with all those magnets on it) could reset the compass, triggering the background auto calibration and thus the phantom vibration. @isazi @egika Is there a chance this could be verified by Suunto? Would this qualify as a bug? Although a minor inconvenience, it seems like something that could be an easy fix as it seems to only affect the 9PP. Edit: You can perform an even easier verification. Simply bring a magnet close to the watch while on the watch face (locked or not). Then perform the figure 8 movement. You’ll get the phantom vibration once it calibrates, no need to check the compass widget. Checking the widget just verifies that the magnet reset the calibration.
  • Lightweight sports watch designed for runners

    161 Topics
    1k Posts
    Matthew 0M
    I am on iOS, I let the issue rest, and it appears like the watch was able to get the weather data. However the following evening the same issue happened again. And again in the morning it had synced. I guess I can update what happens this evening and the following morning as well.
  • Suunto 9 Peak

    449 Topics
    6k Posts
    I
    Is there a way to set up intervals on the main display of a sport mode? I don’t want to swipe down during exercises. I want to just see ‘3/10 RUN’ or something similar on the watch face. Thx
  • Suunto 9

    1k Topics
    15k Posts
    C
    I have the same problem for 7 days. It is not possibile doing neither soft nor hard reset. No answer from Suunto Help Desk. Really disappointed. The only thing i can do is buying a new Watch
  • Suunto’s first smart-with WearOS

    677 Topics
    10k Posts
    ?
    Finally, almost in my case, this problem is corrected in the last beta version.
  • Suunto 5 Peak

    63 Topics
    718 Posts
    A
    I know that HR measurement at the wrist can be difficult and it is better to use a chest strap. However, even for normal walking (not even Nordic walking) I get horribly wrong measurements, e.g. yesterday the watch showed a maximum of 139 bpm in the afternoon, but an 24h-ECG (which should be 100% accurate) shows a maximum of 106 bpm in the morning (it is hard to search for the same time span). Anyhow, the difference is not acceptable! Yes the watch has correct settings (left arm) and is correctly attached to the wrist. What can I do? I need to track my pulse.
  • All Suunto Spartan Series

    328 Topics
    3k Posts
    S
    Good day, I have a Suunto Spartan Ultra and have had it for 8 years. From my last Samsung UI update my watch has not synced my daily steps with the Suunto app. I have tried the following but not success: Restart phone and watch. Reinstall Suunto App Force stop Suunto App Unpair watch from phones Bluetooth and reconnect. Gave all items on Suunto App permission. Made sure Suunto APP and phone is not on energy saving mode. If anyone has a solution please assist. Kind regards
  • Ambit 1,2,3 Series

    284 Topics
    3k Posts
    T
    I thought the Wahoo cycling cadence sensor would connect to the Suunto app easily being Bluetooth. Should it? It’s also not connecting to the Ambit3 watch.
  • Suunto 5

    215 Topics
    2k Posts
    A
    I haven’t used my D5 since January; I got it out of the cupboard today to charge it as it’s dead, but I can’t remember how to attach the charger. I’ve searched the manual but it just says ‘attach’, it doesn’t explain how. There’s a red thing on the end of the cable which I seem to recall ‘snaps’ onto the watch, but right now it’s not snapping onto anything - it doesn’t stick to the back of the watch like I seem to remember. Have I got this totally wrong? Please can someone explain in simple terms how to attach the charger?! Thanks
  • Suunto 3 and Suunto 3 Fitness

    56 Topics
    551 Posts
    P
    Hei Expert Users, I am using SUUNTO AMBIT3 PEAK device, do we have options to set the training plan in the device?
  • Traverse Series

    75 Topics
    447 Posts
    No new posts.
  • This topic is deleted!

    Locked
    3
    17 Votes
    3 Posts
    177 Views
  • 3 Votes
    1 Posts
    301 Views
    No one has replied
  • "Resume later" for race, race-s and vertical and all incoming watches

    Moved
    28
    5 Votes
    28 Posts
    5k Views
    E
    @soisan Just between you and me. I wasn’t really sorry that my work was only a 15 minute bike ride from home.
  • Help Map doesn't download !

    5
    0 Votes
    5 Posts
    605 Views
    K
    @sebchastang said in Help Map doesn't download !: @Kramble I had a similar problem few days ago. I don’t know if you have enabled wifi from the app or from the watch directly, but in my case map download started after switching wifi off/on from the watch . I cut off the auto WiFi on the watch, then the app connected the watch to the WiFi but this time I had the possibility to configure the WiFi network (name/pwd) and IT WORKS !! Thank you so much !
  • Multiple Bluetooth devices?

    Moved
    27
    9 Votes
    27 Posts
    4k Views
    S
    @szleslie I changed my mind. I ordered a Race Titanium Charcoal. I had Race S at release and an Amazfit T-Rex 3. I sent them back. At that time they seemed strange for me. Some weeks ago I ordered a Race S Titanium. I liked it but I wanted a sapphire glass. Returned. I have the Race now. Great device. In my current situation I do not need multiple devices. At least now:). Map rendering is awesome. I could not wait for Garmin to release something like Suunto has in map rendering any longer.
  • PP9 _ update 2.43.12. Sync of activities doesn’t work

    2
    0 Votes
    2 Posts
    268 Views
    MacLenold GuerrierM
    @Watzi69 - I’m experiencing the same issue. I posted about it on Reddit, and one user suggested a temporary fix: uninstall all your Plus-Apps and try to resync. Unfortunately, it didn’t work for me, but it might be worth a try! Please let us know if it works for you. In the meantime, I’ve reinstalled my application and am waiting for an official solution. Cheers!
  • Feature Request: Timer enhancement

    2
    6 Votes
    2 Posts
    348 Views
    M
    @Ecki-D. I use custom timers loads & it is a bit pants that they aren’t remembered by the watch
  • Add Compilation to always on mode

    Moved
    2
    2 Votes
    2 Posts
    306 Views
    AudaxjoeA
    @HoBart Some watch faces have permanently on seconds and that doesn’t seem to drain the battery. I notice no different on my Vertical anyway.
  • How to use a route and record correct GPS data?

    gps gpx navigation route snap
    1
    0 Votes
    1 Posts
    361 Views
    No one has replied
  • Vertical

    Locked
    3
    0 Votes
    3 Posts
    389 Views
    sartoricS
    Locking to avoid duplicates
  • Freeletics Integration

    1
    1 Votes
    1 Posts
    340 Views
    No one has replied
  • Race S – Missing part of GPS track during bike ride

    10
    1
    0 Votes
    10 Posts
    1k Views
    EgikaE
    @christsas Developers say this was fixed on June 30. FIT upload should work now. Maybe you want to check again? Cheers!
  • 10 Votes
    9 Posts
    1k Views
    GiPFELKiNDG
    @sky-runner sounds good. Thank you very much for information. Hopefully suunto will change this for trailrunning and hiking.
  • Structured workouts: lap number and bigger font

    Moved
    1
    5 Votes
    1 Posts
    185 Views
    No one has replied
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    59 Views
    No one has replied
  • Quick Start Navigation

    27
    1
    14 Votes
    27 Posts
    3k Views
    S
    Very nice feature. Thanks
  • Sync Activities over Wifi

    Moved
    3
    8 Votes
    3 Posts
    441 Views
    surfboomerangS
    @isazi Maybe an idea for Suunto to make this configurable? I have no idea how big of a battery impact this WiFi syncs have on the watch.
  • Software Update 2.40.44 (2025 Q1 Hotfix)

    Locked
    119
    16 Votes
    119 Posts
    33k Views
    pavel.samokhaP
    2.43.8 released https://forum.suunto.com/topic/13169/software-update-2.43.8-2025-q2
  • multiple BT ANT+ sensors support

    Moved
    2
    3 Votes
    2 Posts
    504 Views
    G
    @avgsuuntousr no ant+ for race s afaik. And rumors say there is something in the pipeline regarding multiple bt sensors.
  • 0 Votes
    2 Posts
    329 Views
    A
    @Ecki-D. Cool idea! I’d be happy even with a “smart” chest strap if Suunto will bring one to the market.

Suunto Terms | Privacy Policy