@manno02 said in Suunto Vertical 2 – Bluetooth issues: connection loss after a few minutes and/or after stops”:
It seems that suunto is not really interested in solving the problem I was in contact with the support several times and reported the problem and sent the logs but now they closed the ticket without any information
You always get a “we close the issue due to inactivity “ mail. It is beyond comprehension how stupid this mail is. Apart from complaining about bugs, I also complain about that mail.
Then you get a reply like “that is an automatically generated mail and we cannot do anything about it” Then I explain they are Suunto, Suunto sends the mail so they are the ones that can do something about it.
If everything is how it should work, a support engineer should have made a new ticket for the development team and the ticket that is closed is only the support ticket. But like I said, if everything is how it should work.
I asked some follow up questions about the bluetooth connection issues, but haven’t heard since…