@2b2bff 🫣

Same problem with Stryd [image: 1766394462290-img_5777.jpg]

@Danny-poleg I got my Vertical 2 last week and has lost connection between app and watch two times already. Both times in the morning, trying to check my sleep data. The dashboard shows no connected watch in the upper left corner and no widgets in the app will start. The watch is connected to the phone (Samsung S22 ultra), i get notifications on the watch from other apps, like strava. It’s just the Suunto app that can’t seem to find the watch. Restarting the phone has solved the issue but crashing two times in four days is obviously not acceptable. Suunto please fix this!

What’s happening to me is that in the Suunto app the intervals appear correctly, but when I sync with RunMotion they are not recognized. Does anyone know about this issue and what the solution might be?

@Tomasz-Zakrzewski Make sure the Suunto App is up to date both must be current to get watch faces on the Run.

@galerna recovery time is not cummulative but per activity…

Never mind! I just needed to add an interval display in the sport mode for the intervals setup to appear.

@TED77 But generally, the number itself doesn’t matter, nor do these types of comparisons. If the trend or graph is more or less the same in both tools, the difference in numerical values ​​can simply be ignored.

@duffman19 Same problem still persists on my V1.

@cdfreet After a few weeks of testing, the issue started to occur again. The OHR sensor turns off without warning and does not turn back on until the watch is removed from the wrist or a forced restart is performed. [image: 1766697067740-img_5821.jpeg]

Está claro que esto es un fallo recurrente. A mí Sunnto Run con el que llevo algo más de una semana le pasa lo mismo. De 9 días he recibido el informe matinal 3 veces

@Sergio-Nasi Bonjour, je rencontre le même problème, les capteurs de mesure de fréquence cardiaque s’arrêtent. Obligé de redémarrer la montre. Y’a t-il une solution à ce problème ?

@Adam-Ward this method worked for me as well. Thankyou would’ve been a frustrating Christmas otherwise!

Même problème : une fois sur deux la Suunto Race 2 ne s’appaire pas à la Polar H10 et quand elle le fait si je fais 2 séances distinctes, la Race ne veut plus s’appairer à la H10 la seconde fois. C’est un peu énervant. 1ère fois que je rencontre ce problème avec une montre et j’en ai eu pas mal (Apple, Polar, Coros, Garmin). C’est étrange. Par contre toutes mes ceintures Garmin s’appairent tout de suite ou presque à la Race 2.

Hello, I was experiencing the same issue with abnormally high elevation gain after every outing, whether running, trail running, or cycling. This was true regardless of the wind conditions: light, strong, or nonexistent. I tried all the advice on the forum, then realized that the atmospheric pressure reading wasn’t stable when I stayed in one place (home, work, etc.). I then contacted someone on the Suunto chat who advised me to return the watch to have the atmospheric pressure sensor checked. The process took two weeks (sending, repairing, and returning the watch), and indeed, the sensor was faulty. After the watch was returned, the pressure reading was completely stable when I was stationary and the weather was stable. The elevation gain returned to normal, with no significant difference compared to Strava or any other comparative measurement. Problem solved. On reflection, the elevation measurement is carried out in FusedAlti mode, therefore via GPS and pressure sensor between GPS points, but if the sensor is unstable, this explains the “waves” on the elevation curve and therefore the overestimation of ascents and descents. No relation with à firmware update.