@BakxM Pray the watch is still covered by guarantee and get in touch with Suunto support: they will probably request you to send it to them for a full check-up. I did report a similar error message/behaviour with my 9 peak pro and they couldn’t fix it. Since it was 2 months since the guarantee end date, the only thing I got was a coupon code for a new watch

@MikeC30 you can try a couple of things: restart BT on watch and phone (Airplane mode off/on). Force close and restart the app and tap “synchronize now” in the app. If within range of a known Wifi you can also tap the update now in the tide widget.

@Squirrel Exactly. Why I have to download an update for an hour or more, if I just want to delete the map?

@Nico78 You mean you need a certain range for the watch-phone connection? This does depend on many factors. BT standard is only one of them. The Vertical and Race use 5.2, Vertical 2 uses 5.3 More important for the range is the antenna design though…

@Greennorth I think he was referring to the picture of the watch in the app…

@Gunnar I tried that, but it didn’t work for swimming.

@franky23 you can tap to go to previous track. I set it as triple tap on the left earphone. What I would like is the option to use nodding to go to previous track, currently it only goes forward, and it’s very sensitive: I often turn my head back when I run on the street and this skips to the next song. I’m in general very happy with this product, even for work when I have back-to-back calls for hours and I don’t get tired of wearing them. What I find great, too, is how the sound remains clear in windy conditions.

@brave_dave I get up to 256 characters on my SV on iOS

@Feissty I am experiencing the same, it worked for two days and in the past three days it refuses to update, syncing, power off/on, nothing works. I am near the sea and gps is working perfectly fine in both the Suunto App (iPhone) and the watch (Ocean). It feels like an early release of an unfinished app, very unreliable.

Good morning , I would like to provide an update and share more details regarding my previous post about the random reboots. Today, 19/07/2026 (two weeks after the first incident), my Suunto Run rebooted again right in the middle of an outdoor running workout. I want to highlight an important detail that might help narrow down the issue: during the week, I also perform 5 strength training sessions, and the watch has never experienced a single reboot during those workouts. The issue seems to be strictly isolated to running activities.

@gkaempfer I have already opened a support ticket for this, but it would be great if you also do, that might draw more attraction on this issue…