The watch waited years for its big moment and everyone immediately questioned it. Poor thing

@Ars-Vitae said: The same here, the elevation gains are completely exaggerated, even when I’m using trekking mode and following a route set by Suunto that has predefined elevation gain values You assume that Suunto route has correct estimated elevation numbers and the watch exaggerates that. But in my experience it is the route estimation that is consistently low by 10-30%. I compared that to other services like Strava, other devices like Garmin, and to the actual elevation changes captured by several models of Suunto watches. The app is clearly in the wrong when it calculates elevation gain for a route, not the other way around.

@Nelson-Diogo I don’t have a Suunto chest strap. I think the problem with mine is a combination of my stryd and a polar oh1+ (although I think the heart rate sensor is irrelevant) The stryd causes some odd behavior when I do warmup exercises at my athletics club. While doing planks, my watch buzzes due to some signal from my stryd (is my assumption, the buzz is real, the cause is assuming) and after that my watch loses connection to my heart rate sensor. Last couple of weeks we didn’t do that kind of exercises and I had no problem with disconnecting heart rate sensor. I suspect the problem is in the watch firmware. It either cannot handle certain signals from my stryd or it cannot deal with disconnecting sensors.

Hi, same issue on my Suunto 9 baro !

@enneo thanks, I have shared the logs of my watch as per the procedure described by the community manager. Let’s see.

@Tieutieu OK, I’ll try. Thank You!

Ah…I see there are several similar threads…perhaps the admin can link them together or at least reference each other? 3 crashes on Vertical2 in 3 weeks. Posted the details in one of the other threads (in the Vertical 2 section). Logs uploaded and info sent. Hope this gets sorted soon.

@Rik-Koedoot Karoo doesn’t calculate calories burned without a power meter.

Same here…

Very intrested in those developments ! looks promising !

Same reboot has happened to me now 3 times in the last 16 days. Just got on the support chat and was given instructions on how to submit the logs and follow-up email (I’ll attach the screenshots from the chat to make it easier for anyone else rather than having to do the chat first). The crashes: All 3 navigating a route (one during a race…d’oh!) 2 following interval workout 1 of those I had just unlocked the buttons lock and went to the map screen when it reset. The other 2 I wasn’t doing anything with the buttons. All 3 using Stryd, Bluetooth HRM and CORE devices. In all 3 cases, the activity was saved before it restarted, and only on one did the elevation get corrupted. Not a total loss of data but not why I chose Suunto—let’s get back to reliability! Hopefully this gets sorted soon. [image: 1781557904738-img_9845.jpeg] [image: 1781557904770-img_9846.jpeg]

Maybe a bit late to report but I am having recuring problem with power meters (Favero Assioma, ROTOR INPower) and V1. On a ride if I stop (watch auto-pauses) for a break long enough so the power meter turns off (for battery saving I guess), then they cannot reconnect when I continue the ride. Haven’t meticulously tested all possible scenarios (waking up sensor before unpausing etc), when I remember that the problem might occur I just spin the pedals/crank every now an then so it does not turn off and everything is ok, but if I don’t remember it then it might happen (if not then everything is ok and I just do not notice ) I can recall that at some time I got a message at a completely random time (outside activity or a menu) regarding an error for connecting to sensor but maybe it’s unrelated.

After about 2-3 updates since the problem was reported Send Off in Swimming Pool mode still runs in the background (or at least the notification sound does) even though it’s turned off. I’ve tried turning it off and on again, and then off again, but to no success. I can still hear the “Send Off” ringtone.

what app both? ios and Android ?

@BokiRun You can check if the issue is the strap: https://forum.suunto.com/post/177308 Update: My third polar strap is dead after two years (two sessions/week). The polar strap quality has deteriorated in recent years. This is my impression but also from people giving their opinions on sales websites.

@dreamer_ i would like to know myself Sorry, have no notes on this one…