My watch is having Guide syncing issues too. More specifically, there are old Guides showing up on my watch that I want removed so new Guides can show up.
I’ve been using the Runna app for my runs so the planned workouts show up as Guides in SuuntoPlus on the app and on my watch. There are runs from almost three weeks ago showing up. I recently switched to Suunto’s My Plan (beta), but the Guides aren’t showing up on my watch. I think it’s because there isn’t enough room for them since Runna workouts are taking up all the space.
This is everything I’ve tried to have old Guides removed off my watch:
Soft restarting (hold upper button for 12 seconds). Then sync. No changes.
Disconnected my Suunto watch from the Runna app. Synced on the Suunto app. No changes.
Ended my subscription with Runna, deleted it off my iphone, synced. No changes.
I really don’t want to do a hard reset based on what other people have said about the watch needing to relearn/calculate HRV and things.
I think it was on this page that I read Suunto’s next update should be fixing this issue? Is that right or did I just make that up…?