@zhang965 nope. That was a Po decision

@lobando said in Suunto 9 doesnt update:

PC

Could you please try this:

Connect your watch to PC/Mac, open Suuntolink.

Click upper right gear button, then click “WATCHES”, click “Reset all settings” and then “RESET WATCH”.

Wait to see if this fixes your watch. If not, go to next steps to get some logs.

Click upper right gear button, then click “DIAGNOSTICS” and “SEND LOGS TO SUUNTO”.

For Windows, press win+r, input %appdata% then press enter，go to “Suuntolink” folder，find the latest zip file named suunto.xxxxxx.zip
For macOS, open Finder, press command+shift+G, input ~/Library/Application Support/Suuntolink/ and click “Go”, find the latest zip file named suunto.xxxxxx.zip

Upload the suunto.xxxxxx.zip file here please.

@theguyfromthesummit yes, that’s how it works, just for a whole track. They also changed the pace limit from 8min50 to 12min30 so I think more people can use it now for pacing on ultras/trailrunning

@herlas It is not just uphill issues but more to do with effort on technical terrain and downhill effort, which the Stryd simply cannot measure or cope with.

@gambacorta @freeheeler Thank you!
Exactly this behavior @freeheeler It’s not reboot on some cases but it’s the only way to recover the normal function.
Yes, I already recommended him trying to replicate and send logs inmediatelly, as lucky, without success until now.

I follow … it also happened to me when I had deleted a route from the suunto app while the suunto 9 was disconnected because I was connected with the suunto 7 … the only solution was a hard reset of the suunto 9 …

The US GPS system is being updated so it was not put in place and simply left. New and better satellites are used, it may be the most complete and that may be the reason for GPS as the default.
In my testing I see no difference with any added satellite systems on Suunto or Garmin with multi band during normal use. The only time multi band mattered on the Garmin was the example I gave below. Garmin was able to get better tracks in the slot canyon but that comes at a steep cost in battery life.

@isazi thanks. I solved reinstalling the suunto up and than uninstalling and reinstalling all the apps.
Now it works properly.

Edit: after 3 or 4 times the problem reappared

@michaeldwilson I will do so by the end of August. Now almost everyone is out on vacation. The sensor does not shut down (no zero reading). Instead it seems having a hard time reading the HR and for as long it keeps the last read value.

@Likarnik yeah, pairing again made no difference for me. Really odd.

@Gilles-D I was tired with the maths…Sorry
13.3 - 7.8 = 5.5 km, still some meters missing. I also did the theoretical distance of the run : 20.4 km vs 19.3 km measured during the workout. Puzzling.

Thank you so much for help. I’ll put my watch into the water for all night just in case (hope it will not broke my watch)

@Dimitrios-Kanellopoulos I go up, stay on top running for a couple of seconds and go back down

@tomahawk5000 those are power merers: https://www.dcrainmaker.com/2018/11/power-meter-buyers-2018.html

@amasidlover Good point.

@cosmecosta @Dimitrios-Kanellopoulos @suzzlo I washed the belt deeply and changed the batterie. It looks good now, no problems with the registration of heartrate anymore! Thanks, this was the solution.

I checked the former batterie at Polar Beat. It showed ‘half full’, but it seems that isn’t very accurate all the time

@Cookiemonster It only happened once to me (well, except kayaking, that’s a different topic though) wearing the watch inside the jacket during a very strong storm, with very strong winds. I guess you didn’t wear long sleeves in Singapore right? I never did 🙂
Maybe your arms were bent enough to create some kind of vacuum around the baro sensor?

@suzzlo and yes the intention is to come. But testing is not complete. That means that it can also fail. So we will see.

@filip-vodopija hi I can help here if you give me your serial number in pm

@isazi I mean, these things can happen, power cable or not. The issue is that the customised sports modes are lost, although they are on a separate device that knows me as a user with a Sunnto user account. One would expect that it should be easy to recover them…