@sartoric Thanks a lot for the hint! I had the same issue with a D5 and it works well again

@uri1981 Check if you don’t have a filter in your Statistic view, and remove all filters first if it is the case. [image: 1758446002538-screenshot_20250921_111130_suunto.jpg]

@lessthanmore I’ve reached out to Suunto, that gave me some directions that didn’t work. Now I’m waiting for a new reply after that the problem will be managed by the technical team. I’m quite sure that the issue is connected with the update of the apps.

@timecode I did check and unfortunately can’t help. I don’t see any issues on the cloud end. Different case. @adrian-suunto Suunto 9 Baro has limited storage size, your workout data may be already overwritten by newer workouts data. IIRC you can check that by open the workout on the watch and see if workout summary has charts (like HR graph). If no then it’s the workout data is gone from the watch. So if it failed to sync from the watch to mobile app then it’s unlikely we can do anything.

@Prenj Yes. tried everything. problem might be my Suunto Traverse is quite old and there was a suggestion that my model is now incompatible with the Suuntolink desktop app. I have Windows 11 and don’t want to mess around with getting old Windows 10, etc, back just for this. I can get screens on tablet and phone OK and had an old desktop app that worked. Just wanted a larger screen to view my routes and check for updates etc. Maybe updates do occur from my phone, just don’t know that. Got messages re phasing that one out and re-migrating to Suuntolink which has never worked for me. That was years ago now. I’d say smarty answers here saying their work fine are newbies - ie have newer model watches that do connect to pc OK. There is not help from Suunto re this because now manuf in China and distributors don’t have access to all the technology stuff. You should be able to see your stuff OK on phone and tablet.

@Dr1mo you can always try and see what they say

@BKtoo I think no procress on this on Suunto side. I own the Vertical and missed it last week at mountainering. No internet /wifi connection at all. I wanted to follow a track over the glacier I recorded the day before. But no way to use that track. Very sad!

@bertrand-cluzet What firmware are you using? I downgraded my firmware from the latest to an older firmware and the crashing stopped. I’m using 2.23.24 which was recommended a while back by another user and it’s rock solid stable! No more crashes!

@Suunto9 I just got a quote from ULTiMO the distributer here in ZA, as the watchnis 200M water resistant the gasket needs to be changed. Have a look at the distributor page on suunto website and rather have them do it. They also use rechargeable batteries so a normal watch battery won’t work.

@Tieutieu for a reason I ignore the POIs are back. I don’t know if they are back after SA update

@Qcosme.costa Using a custome sport mode and power saving mode is performance.

@Marcos-Vidret something like this? S9 needs 24 mm pins. https://www.aliexpress.com/item/1005008248016826.html

@daniele-celauro I’m having the exact same issue on S9 1st generation. HR tracking worked fine a couple of days ago, but today completely vanished. Have you solved it?

@isazi That would be great!

I have a similar problem using the Vertical. The Suunto App shows for Alpine Skiing that I did 13 runs (which is the same as my SkiTracks App)but on Strava it shows 26 runs. I have not looked at the FIT file. I see nothing in the Suunto App with 26 in it.

@isazi said in Suunto Plus Stryd App: @TyreseJ4 sorry, I meant that you should not connect the old way if you want to use the S+ app. So try to unpair, or just disable the sensor in the pre-activity screen, and try the app again OMG, I know this thread is rather old but I had always thought that the Suuntoplus Stryd app did not work for me because the Stryd sensors never connected. It had not occurred to me that completely unpairing the Sensor would solve the problem. Any downsides to not pairing it as a footpod like in the old days? Does the Suunto watch and app (outside the Suunto+ Stryd app) see the power measured by the Stryd nonetheless? EDIT: It appears the answer is no, all the other Suunto screens display and use wrist-calculated power (see https://forum.suunto.com/post/139268). I need to do some testing if that is still the case.

@Fenr1r thank you, I’ve got access to both IOS and Android devices. Waypoint coordinates currently exist in the Garmin / BaseCamp (MapSource) eco system right now.

@Schalk-Liebenberg but i am still not sure why it would not upload with the cable.