@Egika i see it’s fixed with the software update. So great

Not poking anyone and really not wanting to offend, but I see a number of these comments that ‘my Suunto is not the same as my…’ I work in the world of metrology, where nothing is ‘correct’ in absolute terms: i.e. everything has a level of permissible error. I have many conversations about this: just because you compare one thing with another, neither is necessarily ‘right.’ It’s a comparison between two devices. Arguably, the Suunto may be more accurate than the Garmin!

@isazi That is amazing, TBH. If I were @Justin-0 I would stick to that brand to the very end

thanks @trailcafe !

@westie Same here… I have just checked my SV, there’s literally no scratch on the sensor. I guess I am not training enough

For a week now, I’ve been tracking my naps during the day in addition to my nighttime sleep. The Vertical records the times without any problems and reliably. There’s just one problem with it. The sleep times are added up on the Vertical, but not in the Suunto app. The HRV values ​​are added up in the Suunto app, but not on the Vertical. So I have different values ​​in the watch and in the app that can never match. Something needs to be improved here.

@seanvk possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

@isazi ok, thx.

@altcmd said in PLZ fix the Vertical…: André-Faria I am sure Suunto is trying but saying ‘if they are able to’ is rather defeatist. Hire the right people to push your software. And yes, I do want to believe what some testers are saying about how the new algos are working but the reality is my personal experience here matters and that will happen when there is an update. Let’s see! Which testers said that…

@zhang965 walking will definitely get more distance as the gps track will not be smooth and is more zig Zac.

@Egika said in Vertical Map fantasies: @Tieutieu your other fantasy might just become true: https://forum.suunto.com/topic/9955/maps-update-rollout-december-2023 Great news

@Brad_Olwin I acquired a belt recently so I will use it on my next runs. Fun fact : my wife (who has a VO2Max estimation with her S9PP in less than a mont) has HR zone not set up and clearly wrong (bottom zone 5 value is 160 ) 95% of each run is in Z5 haha. Thanks again for your returns, I will try some run with my belt AND with better zone settings.

@dreamer_ Yea, it’s not crucial but still useful. Tonight I got 4 hours instead of 8 hours. But to be fair this night was hard since I had to go up in the middle of the night to help my kid, and after 20 min go back to sleep

@Dimitrios-Kanellopoulos I’m still experiencing the same issue. After about two weeks without a reset, my watch starts showing black tiles in locations that previously worked fine, particularly at zoom levels of 200m and below. These tiles refuse to load, even after waiting for several minutes. [image: 1752474401443-20250714_081320.jpg] Curiously, the very same map tiles will load correctly if I physically move about two km away from the problematic location and then pan the map back to check. A soft reset resolves the problem, but it always returns after another couple of weeks. This strongly suggests an ongoing issue with the map cache.

@zhang965 I wonder if it would be better if you were to stop for a few seconds or change directions. I think that there’s plenty of dead reckoning and other magic filtering going on in Sony’s GPS firmware. It seems to me that the firmware is somehow smoothing the direction error over time, which is apparent when moving constantly in non-ideal conditions (i.e. cycling in the forest). Perhaps in your case, the signal was too weak and since you were constantly doing the same loop and turning in the same direction, the smoothing error was overlaid on each loop.

Hi, I am encountering the same blank screen I have a Vertical Solar Titanium, brand new, 1.5 months old, never had encountered any issue at all. During a snorkelling session, very soft, the watch started to glitch and became more and more unresponsive, first the central button was not working, then the upper, then I tried to reboot it by keeping pressed the button, and it went off completely. Now it is “dead” with no signs of life. Nothing is happening even if connected to the charger, the 12 seconds don’t do a thing. I have been suggested by the support to hold the upper button for 60 secs while charging, with no luck. Do you have any more suggestions, except to send it in Finland to check it? It must be software related, the hardware is almost perfect.

Need your help, isn’t responding, not charging phone ,like disable plug in ,plug off, this phone isn’t reply on overheat. Truly need help please, your effort also

@Manuele Same thing happened. But it wasn’t with snorkeling, rather open water swimming. Even though I swam a couple hundred meters, the watch detected the distance as 0. After ending the activity, watch was unresponsive. I restarted it, went to swimming again; same thing. Only this time it wouldn’t turn on after shutting it down. I tried it all, different button combinations, placing it to charge… nothing. I’ve received a replacement watch from a retailer, and I’ll be honest, I’m afraid to turn on swimming again. I’m 100% sure that it’s a software issue, as water damage would be very obvious, in all other areas the watch is perfect. Odd that this is the case with a minority of people, as I’ve read on other threads.

@Egika Interesting - thank you!