I’ve always used the good’ol soap and water with my Spartan.

@Łukasz-Szmigiel Thank you!

@Ecki-D said in Fix the step count: The counted steps on all current watches seem to be ridiculously high so are the active calories. Only the suunto 3 can count steps accurately, all other watches from suunto are not able to do this and track two to three times the actual steps. It’s just sad and can’t be mentioned often enough.

@LudovicTheRunner reaction to your statement about Suunto investing more into the app than the watch. Non sens. Moreover app and watches are more than closely linked.

@art-taw True. I noticed the same thing a few months ago—after turning the watch on, there are usually many thousands of steps on the counter

@isazi And the strange thing is the GPS ic correctly working. When I go running, the GPS track is correct. SO at least, why can’t I get the altitude from the GPS ? weird

@LudovicTheRunner it may be wiser to schedule the consumption of carbs according to what amount your body’s can absorb in a given unit of time, rather than based on estimated calories expenditure.

@alschmid we’ll see how the interface evolves. It’s still quite young.

@Paolo-Grinzato Have you tried a soft reset?

@rooldaa said in Quality Issues S9PP: Hi there, After 1,5 years of extensive use I’ve started to have an issue with quality. The lowest button started to stuck physically during outdoor activities when it’s close to zero or below. This is a progressive issue. It happened this winter for the first time and since then it’s becoming more and more annoying. When I do activity around zero degrees or less and when I try to finish it or to do a lap, after I pushed the button it doesn’t return to “unpushed” state. Just to follow up. I created a service request and last Monday DHL courier picked my watch up. Suunto received it the very next day and on Wednesday it was fixed. This is what has been done - “I have repaired the buttons of your device. Service includes needed gaskets, functional and waterproof testing”. The watch was sent back to me yesterday and today it has arrived. Excellent service! Regards, Anton.

@jacobvast I have same issue with the Vertical. Have never worked for me

@pavel-samokha

@Renee yes, swim style detection is bad and yes, it is a common issue. You can’t do much about it. 2./3.: It seems that the watch is sometimes detecting extra lanes for you. This can happen if you stop mid-lane, or change pace significantly mid-lane like if you briefly stop because of traffic etc. For me with free lanes and constant speed this is working super well.

Hi. I have just tested my SR in alpine skiing and everything works well, except the CO2 value and the number of descents which do not correspond at all.

@maszop said in contactless pay: @Egika In the case of Suunto 7, payments were handled by Google (Google Pay), not Suunto itself. In normal Suunto watches this is unrealistic without spending a lot of money. I did not say anything different.

@enriqueescoms dark theme in daily mode, light theme during activity.

@Brad_Olwin I agree with @Mff73 here. I use, as sport mode, trail running when I go to the trails, flat or steep and I use running when I run in concrete, asphalt or an even surface, but it can have as ascent as any trail run. Usually this differentiation correlates with the types of shoes that I wear. I mean, I can run, using running sports mode, in the steep streets of San Francisco and 3D distance should be considered.

@ruisg Pls check airplane mode I have to go into the settings, connectivity, to activate the airplane mode for real, and to cut the bluetooth connection to the iPhone. But the airplane switch in the control panel has no effect. Regardless of whether you switch it on or off.