Problems After Software Update 03.07.
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@MichaelD55 you can now customize the watch face with the complications that you want. Go to settings and customize.
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Has anybody else problems after the Update with the step counter and the sleep tracking?
Steps are not recorded correctly and the sleep does not get tracked correctly as well. My time frame for the sleep is from 8pm till 7am and it only records the sleep from midnight on (at least that’s what it seems to me), i have a small child and i’m awake a few times during the night. It was tracked correctly before the update…
I walked for nearly an hour now through our house with the baby in the sling and it did record only 50 steps
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Both features are working fine on my 9PP. May be a soft reset will bring back these features on your watch?
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@MartinaF said in Problems After Software Update 03.07.:
I walked for nearly an hour now through our house with the baby in the sling and it did record only 50 steps
Maybe you don’t move your hand while doing it? The watch is on the hand, not the leg.
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@MichaelD55 I have the exact same problems you described.
Step counts are being done in jumps, sleep tracker is buggy, and step count doesn’t start right after wake up. It usually takes up to 10 minutes. -
@MichaelD55 same problem with my watch.
Is it possible to perform a downgrade to an older SW version? I was happy with the last version.
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After consulting support, I performed a HW reset. No change unfortunatley. Still steps are counted incorrectly. I hope Suunto is aware and considers a bug fix for the next SW release.
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@Christian-Muhm it takes up to 10 mins but it will recursively add them if it detected you woke up
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@MartinaF said in Problems After Software Update 03.07.:
Has anybody else problems after the Update with the step counter and the sleep tracking?
Steps are not recorded correctly and the sleep does not get tracked correctly as well. My time frame for the sleep is from 8pm till 7am and it only records the sleep from midnight on (at least that’s what it seems to me), i have a small child and i’m awake a few times during the night. It was tracked correctly before the update…
I walked for nearly an hour now through our house with the baby in the sling and it did record only 50 stepsHello,
Same problem occured to my 9PP after the software update. Incorrect steps registration and no sleep tracking at all. All went well before the update. Hope this issue will be solved fast. -
I have also been having issues with steps myself. I have a 9PP, and I was walking on my desk treadmill even walking for 2 hours at 1.0 (which should be 2 miles) I got 700 steps.
While I definitely think the improvements to not be as sensitive to every wrist flick is great, I think the scaling went a little too far where it will track accurately if I’m actually using gps or doing a jog and really moving my arms/motion.
