• Manual laps not showing in the app?

    Suunto Run bug
    5
    1 Votes
    5 Posts
    259 Views
    B
    @Mennekk Yep, I really hope so. Because the watch can only store a certain number of activities, at some point i will end up losing my lap times completely when it starts deleting the oldest ones unless i write them down somewhere else. I even bought a used Race S watch just so I could see my lap times in the app. But we will see if they fix it, or even address it.
  • 1 Votes
    6 Posts
    205 Views
    ?
    @Mennekk I guess you’re right. afaik the only way to disable DND during activity is to switch to watch mode and to access the control panel
  • Sunnto Run HR reads too high

    Suunto Run bug
    5
    1
    0 Votes
    5 Posts
    422 Views
    ?
    @DelHand said in Sunnto Run HR reads too high: @zagazoo Readings are consistent with my Wahoo chest strap most of the time. However, at some points during the run, my measured HR will increase from around 145bpm up to 180bpm with no perceived change of effort and no change reported on chest strap. This might persist for several minutes. I’ve never had (and all my running buddies) any problems with the chest strap in over 5 months apart from the known issues that have been fixed.
  • Bug: power meter loses connection in activity

    Suunto Race race bug bluetooth
    40
    1 Votes
    40 Posts
    2k Views
    GiPFELKiNDG
    @Olaf-Gottschalk same Problem with Bluetooth heart rate Sensor… Suddenly breaks and lost for the whole Session
  • 0 Votes
    7 Posts
    1k Views
    ?
    @Kriss said in Suunto Run restarts during activity: Also wonder how many days of battery life people are getting? I run every day for an hour with the chest strap, HR 24/7 with the sleep/HRV functions activated, no aod, no notifications, always performace mode when training, which means ~10% per day. The latest update seems pretty good in terms of battery life.
  • Alarm clock not triggered at 00:00

    Suunto Vertical alarm clock issue bug
    22
    3 Votes
    22 Posts
    2k Views
    Milan ŠádekM
    @Dimitrios-Kanellopoulos thank you - tested last midnight and I can confirm it has been finally fixed.
  • 3 Votes
    45 Posts
    6k Views
    FlamingoF
    I’am a Suunto Race user from germany and I can confirm that one of the last software updates also happened in the middle of the night and woke me up with a super bright display (like the flashlight app). After installing this update my watchface went back to its default settings, so that I had to reconfigure it again. I don’t know if there was a good reason for that or if it was a bug.
  • 3 Votes
    4 Posts
    777 Views
    sartoricS
    The discussion is ongoing in the FW thread. locking to avoid duplicates please use search first
  • Cannot pair watch after update

    Suunto Race race bug
    3
    0 Votes
    3 Posts
    663 Views
    S
    @Egika thanks, I had to reset watch and app, but somehow multiple times later it was able to connect
  • OHR stops working every one to two weeks

    Suunto Race race ohr bug
    4
    3 Votes
    4 Posts
    870 Views
    Slawek OrlowskiS
    @Olaf-Gottschalk My main activity is biking (trail / enduro) and I use OHR. It stops receiving HR literally every single ride. I’ve noticed that it stops when I make a short pause during a ride. It may be a traffic light or sip of water. Then OHR shows impossible low level for HR instead of real one. My solution is to remove watch from my wrist, clean the sensor and put it back on. It works for me (mostly). It takes some time - so maybe this is also a factor. But it is very annoying to have that kind of problem. I am forced to observe the watch to catch the moment when problem occurs. SUUNTO - please verify this case. And fix it please.
  • 0 Votes
    1 Posts
    330 Views
    No one has replied
  • 0 Votes
    2 Posts
    606 Views
    isaziI
    @Alessandro-Fasiello-0 very strange behavior, contact support and follow their instructions
  • Suunto Race Crashed again mid ride... 🤮

    Suunto Race crashed race bug
    15
    0 Votes
    15 Posts
    2k Views
    Olaf GottschalkO
    @Sportsfreund said in Suunto Race Crashed again mid ride... 🤮: @Olaf-Gottschalk Ist denn Suunto schon mal während einer Aktivität abgestürzt? Das hatte ich bisher noch nicht. Das war ja der Grund für meinen Beitrag… Ja. Schon mehrmals. Seit ich sie habe 3 mal…
  • 0 Votes
    5 Posts
    1k Views
    ADHDMonkeyA
    Soft reset seems to have fixed the issue somewhat. Clearly a memory management issue, which seems to be a recurring issue with these watches. A bit surprising that there is no warning mechanism for this sort of thing.
  • 0 Votes
    7 Posts
    2k Views
    Brad_OlwinB
    @Olaf-Gottschalk I do not think this is a huge problem, you may not have had a complete sync with the watch when you first looked at the app. It almost always does work in the background. The data are not “wrong” as your watch may have thought that you had woken up earlier, perhaps you were moving around in your sleep. Personally, I would take all of these metrics cautiously. If you are planning training based on what your watch is telling you IMHO you are entirely misguided. It is fine to use the information to help guide you but I believe nothing is better than your body and brain at making decisions regarding sleep, restfulness and your ability to exercise.
  • Training notifications stuck on screen while training

    Suunto Race bug
    3
    0 Votes
    3 Posts
    681 Views
    wmichiW
    @Egika Thanks, hopefully fixed soon
  • 0 Votes
    50 Posts
    12k Views
    K
    @kbilel I send the watch last week from Fr, they replaced my device with a replacement unit and send it, i have it today, A realy nice service, thanks suunto
  • 14 Votes
    145 Posts
    36k Views
    freeheelerF
    @GiPFELKiND …what @surfboomerang and @Brad_Olwin said I think you are in the forum long enough to know this
  • Bug while following GPX track "marked path"

    Suunto 9 Peak Pro bug gpx
    8
    2
    0 Votes
    8 Posts
    1k Views
    stromdiddilyS
    @Elipsus said in Bug while following GPX track “marked path”: @Egika oh i see, i understand a bit more the snap to route… However, I’m still not sold on it, because “what if” the gpx track given by the organisaion isn’t perfect somewhere/had to make a last minute detour ? I have the very real risk of a completely butchered map display… From my point of view, not handling this situation seems a bit of an oversight… For my next run I will stay on the intinery thing without directions, thanks for the advice You can still follow the provided GPX track without using the snap to route feature. Your watch will show the GPX planned route, the activity will be plotted by GPS and the deviation will be captured properly in the app afterwards.
  • Watch face (crash?) during activity

    Suunto Vertical bug crashed
    17
    0 Votes
    17 Posts
    2k Views
    EzioAuditoreE
    @isazi Thanks mate. Appreciate it.