Soft reset seems to have fixed the issue somewhat.

Clearly a memory management issue, which seems to be a recurring issue with these watches. A bit surprising that there is no warning mechanism for this sort of thing.

@deserthike20 worked for my suunto 9 G1 old watch but bought new a year ago. Tones and vibration were on, power saving off. The 12 sec soft reset did the trick for me.

@jussim Mine only crashes when trying to connect the Suunto HRM. Not sure why.

@michalpt said in S9 PEAK PRO - SuuntoPlus Guides not syncing:

@zhang965 The new version 2.19.2 of the Suunto App for iOS was just released at AppStore, and everything works absolutely fine now! Hurrah! 😊

Fahrrad!💪

@DMytro thanks for info.I thought this is because I’m not running person

It’s so weird that the calibration works for me during the activity. I have to be on the navigation screen for it to work. Maybe that clue was missing…

Anyways, I can still hardly believe this sloppy engineering work: a watch that is not able to really store/save the calibration with a magnetic charging connector 🙈🤣

ah, excuse my unfamiliarity about that. Thank you, guys, for response and explanation.

As I am still not able to understand the way S9b works with the laps data in different modes I made a series of tests (trail running) over the same route. Here you have:

MODE PERFORMANCE - NAVIGATOR SCREEN OFF §
https://www.suunto.com/en-be/move/davidzuelballester/60bb0e0f9859195d40b93320

MODE ENDURANCE - NAVIGATOR SCREEN ON (E-ON)
https://www.suunto.com/move/davidzuelballester/60cd9fb2852b3c080621258a

MODE ENDURANCE - NAVIGATOR SCREEN OFF (E-OFF)
https://www.suunto.com/en-be/move/davidzuelballester/6097121145cefd139a2aaa00

Looking at the maps, neither reading E-ON or E-OFF matches reading P. Whilst E-ON guidance was completely correct, the route recorded is significantly less accurate than reading P.

Looking at the total distances:

The actual distance is 13.9 kms

P recorded distance is 13.87 kms, last split ends at 13.9 Km, so is coherent.

E-ON recorded distance is 14.8 kms, last split ends at 13.3 kms (why is that?)

E-OFF recorded distance is 14.55 kms, last split ends at 14.4 kms (why is that?)

Moreover I don’t get the actual difference between split duration and split min/km. In P these readings are different although though, but in E-ON and E-OFF, these readings are far one to the other.

@dimitrios-kanellopoulos I have the same problem with S7 but I think is the suunto app the question. if I use strava (standalone not connected to the phone) for my bike rides there’s no problem. the suunto app registers double elevation. so I presume that strava don’t use barometer but only gps. I like so much suunto app in the watch but I don’t use it anymore.

@Piotrd - tends to reduce battery life, as when no bluetooth connection it automatically turns on wifi (you can switch this off); however now that your connection issue is resolved it shouldn’t be a major issue going forward.

PS - would recommend switching play store on watch to manual update - you will get a notification when their is an app to update, and this way it stops the watch choosing an inoportune mate to update (when it might try and use wifi when there isn’t and or end up using bluetooth for download - which can take up quite a bit of juice).

@Stack what distance was the ultra? Do we get a race report??

@Samuli-Sutinen also before you reboot it please, could you press send logs via the SuuntoLink and paste here the ID that it will give you. ? Even better if you can reproduce the issue easily then just after that press send longs.

Perhaps I experienced a fluke. Subsequent runs went without a hitch.

Definitely not the only one with this problem

Screenshot_20210607-125452_resize.jpg

This is a recording of a mountain bike ride. As long as I climb at a steady pace, the HR works well, but when I change pace, do a technical climb or descend the watch struggles a lot.

@nelslynn Hi I did not say that this is the rule. I kinda asked if that can be the case for the missing track. I am looking into this issue further.

@Yannis-Belouris said in Data quality:

Something is off in the altitude chart in SA.
Anyone noticed something similar?
S9 and MC seem fine

0_1538134627060_Screenshot_20180928-133547_Firefox Beta.jpg

0_1538134743280_20180928_133838.jpg

0_1538134761560_Screenshot_20180928-122132_Suunto.jpg

Yes I’ve noticed the same! I like a problem with the scales.

And there is a big topic about it!

@suzzlo That is the problem then.

@dimitrios-kanellopoulos right and specific to weight training only.

Hi, this is a known issue and will be fixed when the MC->Suunto app integration is complete.