I have had this issue on and off, as well as with my Garmin Enduro 2. It is tied to using multiple apps on the phone that play audio - such as using podcasting and music apps on the phone. I have been able to get it to work by rebooting, or closing all apps that play audio except one. I haven’t done this in a while, but it’s worth a try. I use an iteration of the google pixel.

@Elvis-Tavarez same feedback as yours. My guess is this is the reason for the “beta” label: it is highly immature atm. I’d be surprised if the final version didn’t have intervals… but I won’t be surprised if it also comes with a paid subscription.

@Reino-von-Wielligh Suunto service repairs have been looking at this issue for 20 weeks, and there is no resolution yet. I handed in my watch on 03 July 2025 at Ultimo Service center in South Africa, who sent the watch to Finland. Does any user have the same problem with the Race S?

Nope, the issue is still there. I charged my Stryd last evening and today I had to repair it to use it. Another ‘dead’ entry showed up in the paired devices list.

@Ian-Beveridge Instead of replacing the Polar strap I decided to buy the CooSpo HZ9 rechargeable chest sensor combined with a new strap. Total cost including postage 22€. This strap gives 0.14 KOhm for both electrodes and for the month I’ve been using it there has been only one single glitch when the strap had worked itself a little bit loose. Otherwise it works really well for HRV data at high intensity workout levels. Unlike the previous CooSpo strap it wont allow me to swap the sensor for the Polar one so I’ve dumped the Polar and will be returning it to Polar for repair or replacement. I don’t think this CooSpo model can be used for swimming (not sure) - but I’m not interested in swimming for at least the time being.

@Steven-Hambleton I bought Barton spring bars that somebody else recommended for Race S. They are a bit thicker and fit perfectly - not loose at all. Also, I compared them to spring bars that came with Suunto nylon band.

@pilleus hi there. Thanks for this. How far back should I go? Or do you know which firmware version I should jump to for the suunto race S. Much appreciated

@ChrisA it is Runalyze… yeah, possibly it’s a me problem

@laufbursche7 I think you should wait - official 26.1 probably will be released tomorrow. I couldn’t stand iP 17 BT issues and installed Beta 4 (not RC) and everything is perfect now. Just as I suspected, battery drain in watch and phone is over - unstable connection was draining watch and phone 24/7. Hope they don’t break something new in the stable release.

@Sixeela29 en tout cas ce n’est pas Suunto qui bloque puisque les segments strava sont une fonctionnalité strava. Je n’utilise pas strava. les infos pour mettre en œuvre sont dans le manuel.

@sartoric actually if I check the activity on the watch, I see HR for the whole run. [image: 1761392386169-img_4023.jpeg]

@Stefano-M64 bummer, doesn’t seem like it’s widespread enough to get attention or maybe people don’t realize it.

This is insane. I remember 9PP had an issue measuring HR when off the wrist, then it was fixed in 2024. And now they are back to square 1. Most likely they could’t reuse any of the OHR sensor code from 9PP due to different hardware and are writing it from scratch making the same mistakes. ‍️

@tailwind_mrs it does start from 0 as soon as you start swimming again.

@rawmtb keep me updated. Hard reset didn’t help for me.

@fritzbt2013 said in Custom Sports Modes disappearing after each firmware update: @gizmo two updates ago I lost everything like you. Last update (the hotfix) I only lost one custom sport mode. The later has been my typical experience with updates since I got the watch. What I have learned is to add a custom sport mode that I do not use such a stretching and make sure it is the least used. When I get the update that will be the one I lost. I did that as well a couple of times. Now I always have, not a least used custom mode, but a least used standard mode (not customized). And never had any more any mode deleted. Coincidence? Marboutism? Nothing scientific for sure .