• Activity sync issue

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    0 Votes
    3 Posts
    237 Views
    Vranic ValentinV
    @isazi Thanks, that solved the issue. In fact I cleared the data and cache from the application.
  • Watch connection to wifi interrupted repeatedly

    2
    0 Votes
    2 Posts
    353 Views
    isaziI
    @milixov try cleaning the charger and the contacts on the back of the watch, it could be that the watch sees the charger disconnecting and it stops the download.
  • Watch faces

    Locked
    2
    -3 Votes
    2 Posts
    322 Views
    isaziI
    @wheeler please reply to the original thread, do not open a new one, even of the forum asks you to do that (that setting cannot be changed). BTW if you want to talk with Suunto, contact support.
  • Help me set some intensity zones

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    13 Posts
    2k Views
    DurriD
    https://marathonhandbook.com/heart-rate-training-zones-for-runners/
  • OK Suunto, I am sleepwalker

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    1 Votes
    4 Posts
    423 Views
    freeheelerF
    @luke55 ok, understand. I am pretty sure it will improve
  • Downloading maps - no progress and battery information

    9
    1
    1 Votes
    9 Posts
    1k Views
    DrSilverthornD
    I think the current solution is ok. Sometimes you have multiple maps being downloaded, and the app allows you to see which one(s) have been completed, which ones have to be started, and the progress on the current map. Showing all this on a tiny screen would be hard.
  • Personnel review Race

    5
    10 Votes
    5 Posts
    1k Views
    R
    @Mff73 Okay, thanks for the clarification. I’m still discovering. Not yet a jedi
  • Service, Repair defect rotating crown! Great job Suunto!

    8
    14 Votes
    8 Posts
    669 Views
    ppresingP
    @Mff73 it’s possible. I’ve just made online repair request, got all necessary info and printed post sticker for DHL. Next day courier picked my package and that’s it. Took 5 work days to get it back!
  • I like my watch(es)

    1
    14 Votes
    1 Posts
    249 Views
    No one has replied
  • OHR spikes in 24/7 reading

    2
    1 Votes
    2 Posts
    239 Views
    Brad_OlwinB
    @Arselumaco make sure watch is tight enough on your wrist. If happening all the time try a watch restart by holding upper button down for 12 sec.
  • Sleep quality, Recovery time daily view (vs.Vertical)

    4
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    4 Posts
    389 Views
    Brad_OlwinB
    @thailon Sleep quality is there. Recovery time is now only present in the activity. This is also true for the Vertical.
  • Are the lagging and heart rate sensor issues fixed ?

    4
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    4 Posts
    920 Views
    L
    I’ve never experienced any lag… it is responsive and fast. Regarding HR… NO, it is not fixed.
  • Suunto Race rotating crown

    4
    1 Votes
    4 Posts
    612 Views
    ppresingP
    @Durri My is not responding very well. No haptics almost at all. No crispy click, like crown is stucked. My Race is travelling tomorow to Vantaa Finland for service repair. Opened online repair request with issue as described! Will report how long the service will last.
  • Bug (freeze) with HR during a running activity

    7
    1 Votes
    7 Posts
    680 Views
    GiPFELKiNDG
    @RuunIx use a suunto belt with my suunto watch. No Problems
  • Connection charge cable Suunto Race

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    2 Posts
    324 Views
    pilleusP
    @Theo-Lakerveld This happens with my vertical when I connect the vertical and the smartphone to a charger with two outputs for charging. It seems that the charger then switches on and off constantly.
  • Intervals : no vibration

    4
    0 Votes
    4 Posts
    368 Views
    T
    @Brad_Olwin Thank you. Indeed. I desactivated the vibration in settings (as i did need the watch to vibrate while in menus). I reactivated vibration and now it works. The settings/options are still a bit confusing for me Thank you. Regards, Yan
  • Suunto Race DND turns off everything

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    0 Votes
    10 Posts
    949 Views
    Brad_OlwinB
    @maszop I hope this clears up an issue. When you think something is a bug and you learn it works as intended we are simply saying that is how it is designed. Why the function was designed that way is something we cannot answer and there may be potential problems changing it or future plans that require the design despite your observation that it seems a bug… All we can do here is hopefully report and ask. We are not Suunto.
  • Trange Sensation, Burning or itching ?

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    0 Votes
    2 Posts
    258 Views
    sartoricS
    @luke55 Well, who knows, everything is possible maybe you have very sensitive skin … but I would say it’s unlikely. I guess it’s more probable that it’s blocking blood flow and pressing on wrist nerves.
  • Is sleep tracking using heartrate ?

    5
    0 Votes
    5 Posts
    502 Views
    Brad_OlwinB
    @luke55 The sleep tracking least for me has improved substantially since its introduction and there will be ongoing improvements. The sleep tracking shows sleep phases, which I tend to have difficulty believing anyway as those are difficult to detect without professional equipment so I think not so basic. As you can see on the forums sleep tracking works very well for some, less for others. As I stated before you should wait until the watch notifies you of your sleep results, this is to prevent it from thinking you did not go back to sleep when you got out of bed in the middle of the night. You could turn off DND or do some other action before taking the watch off and the sleep notification will trigger.
  • Race compatibility with Komoot

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    0 Votes
    11 Posts
    1k Views
    FunkyLarmaF
    Does anybody know if there is a ‘past’ route sync limit with the Suunto app? I have full mapping on Komoot with many routes already planned but after linking to the Suunto app it only appears to sync one route from last year. Any new created routes appear to make it over into the Suunto app but not a lot from before the link. Known bug?

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