@Olaf-Gottschalk this weekend up to now my son was sick so I had little time.
This forum is a Suunto community forum as seen in the title. Its basically a “depot” for users to communicate with each other add feedback etc , which is monitored by me and others at Suunto , when needed. You will see that many moderators are just Fieldtesters or old forum users. These people have the connections to report issues and advice users here as they have more information available ie via Fieldtesting.
Additionally there are some people here like me that monitor the threads , give feedback, user sentiment , create announcements and so on. For example me , Pavel and others.
To cut a long story short:
yes there are people here from Suunto that get logs , reports issues and post internally to suunto forum threads so Suunto can monitor the threads and act with fixes etc. Sometimes even developers pm those users if needed. The same can happen with oether Fieldtesters and so on.
I hope it helps