Suunto app - Questions & Feedback

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  SA iOS and Android update versions
  • Luís Pinto  

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  @SlaSh I’m pretty sure we get a new version for iOS in less than 33d, but a valid point and noted.
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  Suunto 9 Baro football run distance in km
  • Alexbg  

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  @Dimitrios-Kanellopoulos Thanks a lot for the support. I don’t want to go to previous GPS firmware as I will lose the VO2Max, Sleep quality assessment, Stress level and body resources graph. I rather wait till the next firmware update. I saw on the forum that other customers are unhappy with the GPS coordinates frequency update rate. I hope Suunto will solve it soon. Thanks.
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  Ambit 2 and .... yes - WHAT?
  • johann.fuehrer  

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  @margusl Very interesting post. I like your summary of the … flexible … approach to customer interaction. Another wrinkle is that Suunto must have lots of usage data on MC, possibly giving them an idea of the worst-case returns scenario from discontinuing MC-as-is. Out of total MC-related product sales, how many actual MC-users are there? 80%? 50%? How regularly are activities sync’d and viewed? Sports mode settings changed? Routes planned and transferred? In some business school or other, somebody’s probably done a study on what proportion of people, when totally pissed off, will actually bother to demand a refund. And how many would seize on the opportunity regardless of alienation. And what part price plays in that, etc., etc.
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  Web interface
  question • • geoffspakes  

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  @Tobias-F said in Web interface: @Jouko-from-Suunto said in Web interface: connection from Movescount to Suunto app will be implemented and there will be a point where all the data that is stored in Movescount (including for example swimming strokes) can be seen in Suunto app did that means tags and comments of individual moves will be transferred as well to the Suunto App or left out as current? good question I have asked to @Jouko-from-Suunto one day about photos joined in MCweb for each moves. I can’t find the answer link, but answer was “yes, it will be transfered to SA”. So maybe one point to have also tags and comments.
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  Android Strava issues with 3.54 and 3.54.1
  • Dimitrios Kanellopoulos  

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  No HR data neither in Strava app or Strava web. Hope this is being addressed, I’m using Smart Sensor FYI
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  Suunto App ... Nothing working!
  • bradylee610  

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  @bradylee610 Believe me, is not the most smarter choice… My previous Ambit 3 Peak was the best watch that I had, I even like it better than my current Suunto 9 Baro, I don´t know if is because I used this more time… I used these, and also Garmin Fenix, Samsung Frontier and a friend lent me a Nixon Mission, between all, I prefer Suunto for trainer, outdoor activities and as adventure watch. With Suunto now maybe is a bit confuse for some users what app to use, really, sometimes also I be a bit angry because I can´t use only the SA to do all things, but I fight with apps, NOT WITH THE WATCH. My experience with Fenix is REALLY BAD, the worst. Random freeze of the watch, not the app, the Garmin app was beautiful, but the watch it froze several times in the middle of an activity at midair (flying). There no option to check at forums, reinstall, reset or anything at this moment. Later was fixed with a fw update but also later other users reports similar behaviors after this. This NEVER happened me with a Suunto watch. And maybe this created my confidence with the brand and watches. Apps, web and desktop software is the second step for me, I really like have confidence on my watch when I do an activity, with the confidence that the watch not suddenly will not turn off… Now I use the MC Web + MC app + SA, more than anything because I like some manual settings for the sport modes, edit my POIs, etc and I hope that very soon SA can do it everything into one unique app that sounds as the more logic.
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  Issues with V02 Max registration Suunto 9
  • filipsvensson92  

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  @filipsvensson92 did you reach a high zone ? It needs lets say a 15minute zone 3 to zone 4 at least workout
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  Add the FIRST DAY OF THE WEEK function in Suunto App
  • snowleopard  

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  Added my vote!.
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  Different values on the Watch and the App
  • Akos Hajas  

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  Hi. Mi problem is the opposite. Heart rate in watch is very high but in movescount, when i sync at home, are more or less ok. Any ideas? Thx
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  How to create POIs in Suunto App
  • marianciu  

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  @matthias220841 I am still using MC to generate POI. But its difficult, especially on the phone…
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  Weather information displayed
  • Petter_Ekvall  

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  Strava is absolutely uninteresting because they don’t have as many sports modes as Suunto. It’s developed for runners and race cycling. Bad business for this like med which have ski as the main activity
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  External sync through Sports-Tracker
  • ColdBeer  

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  @ColdBeer its hard to not automate this time the automatic sync. That is technically due to OAuth. OAuth signs you in to another service, then you come back to the app with a secret token (that needs now and then refresh), the server saves it and with that token it uploads for you. You have given specific permissions to that token, eg to upload, read etc. You might have seen that. When you want todo it manually you would have to store that token somewhere at your device or go over the authentication flow again. That said, lets come back to this in a few time as I am also a person that would like to have that In regards to the above, and not trying to blame syncmytracks that app does what in development we don’t do, store your password or ask it every time. That means that the app it self at some point does know the password. Depending on the protocol/method it uses, that password, in a way , can be exposed. Even in system logs as its STORED PLAINTEXT in order to be used to log you in. I bet you know the risks of that and how bad , or childish this method is. my 50c why this app/way does not look ok imo .
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  Spartan sport for pool swimming
  • Marco74Zena  

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  late to the party but yeah, I can confirm (Android)
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  Modify Ascend/descent values in app
  • TitoPaKa  

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  Hi all! I try to change de GPS configuration and this was the problem, with high the values increase. Problem resolved but I can’t change the values in my past workouts xD Thanks for all!
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  Routes and Trainning Plans
  • omunoz  

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  @Dimitrios-Kanellopoulos Is the FW update necessary to have a training planner? I have the SSU.
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  Suunto 9 Baro - compass calibration before every run?
  • Popuhsquat  

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  @Fiox89 come back here if you still experience issues. In general, you can calibrate a compass, even if the watch does not ask it (applies also to mobiles eg google maps etc) by doing manually that 8 figure gesture. Digital compasses can understand most of the times if they are uncalibrated when a big electromagnetic change happens eg the magnetic charger that the Spartans have. I hope it clears up a bit.
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  Suunto survey in SA
  • NicolasP  

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  Just a heads up the survey is closed now We had tons of responses and the priority does not change any more . We hear you loud and clear. I hope we can do a follow up on this and let you know the results Have a great day and thanks a lot people
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  Structured intervalls?
  • MaxiPalle  

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  @TELE-HO I get watches for free… Testing GPS or not. But my watch, its the one I choose and pay for it. Some of the ones I get I give them to people I know , physical friends mostly. I used (relatively speaking) to collect the “test/prototype” watches but now with clearance I give 'em to people. I don’t like personally to keep things anymore if they are to remove “help/joy/etc” from others, just to give me “memorable value”. //rant off and real face off
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  Cadence ?
  • Ronnie Utter  

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  @suzzlo said in Cadence ?: @ufobudi said in Cadence ?: Suunto please work this out, cadence data is one of the importants data for the cyclist And road runners Him ?
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  IOS with waypoints now!
  • Egika  

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  Today we had a new version but nothing noticeable in iOS. I like this waypoints.
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  Where do I get the latest Android version
  • Andriy Zarteskyy  

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  try here : https://forum.suunto.com/topic/1100/android-3-42-0-sport-mode-customization/32
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  Ascent / Descent in Sportstracker 0m
  • mbergi  

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  @Dimitrios-Kanellopoulos thank you! And if I may add (a bit out of topic), this forum is really a great initiative and I really appreciate the speed at which you replied (especially a day after Christmas!!) Also having detailed changelogs for all app versions is great for follow up by users, instead of having to guess. Hopefully this will be sorted out, both for this particular sync problem and for the more general picture. I know transitions are often hard to manage (need to go fast and yet so much ‘history’ to take into account), but hopefully this ‘transition’ time will remain just that, a transition, and not become the new normal.
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  [Android] Sharing a Picture can now have customised fields
  suuntoapp • • Dimitrios Kanellopoulos  

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  @Dimitrios-Kanellopoulos default font of Android 8.1 Just configured to use small font
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  *about iOS 1.8.1(6998)
  • valdis830  

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  @silentvoyager perhaps indeed its my version. Huh…
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  Sport Mode Settings on Suunto App
  • NeilPope  

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  @malcyway said in Sport Mode Settings on Suunto App: @sartoric true true mahalo, I’ll do some searching. Wonder tho of altimeter graph shows baro reading as well as a work around. I’ll check it out. Well, the altitude graph during activity shows only the last 5 minutes so I am not sure that is useful for anything. I don’t know what Suunto was thinking when adding this feature.