Suunto app - Questions & Feedback

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Feature Suggestions

This is the place for creating new feature suggestions for the Suunto app or up-voting existing ones. You can also add your thoughts and comment on other user’s suggestions. Please remember to up-vote or down-vote already posted feature suggestions.

Polls
Resolved

743
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6917
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@Sezer-Yiğit said in Suunto spartan locked while recording my run: And now it is evening and it is still turning and I still waiting for record my training. What can I do for stop it? Am I have to wait till the battery charge finish? And what is the problem? You can restart the watch, I think you should push simultaneously the central and top button for around 10 - 20 seconds. It never happened to me, maybe just a random bug
[iOS] Issues & Bugs

Share here your issues or the bugs you have found. Please remember to search just in case your issue is already reported.

Resolved

527
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5003
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@cs-eps The fastest way around this is download the fit file from SA and upload to Strava manually. I agree not an ideal solution but it works and as soon as it is in SA.
[Android] Issues & Bugs

Community-driven solutions and feedback for key topics

Resolved

531
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@Pierre-L Uploading a track is not possible. One can record with a device or with the phone app, otherwise you have to add manually. I tried a few sport modes for manual and none of them have altitude. Sporttracker has the same options, unfortunately.
[English] Ambit/Traverse Issues & Bugs

Share here your issues or the bugs you have found. Please remember to search just in case your issue is already reported.

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444
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@Matouille I do not think there is any way to do this on the watch. You would have to have a route separately for each POI from point to point and then you would get the elevation between but not the cumulative for the entire distance. This is a forum for Suunto app and you are I assume asking questions regarding MC app, correct? You may or may not find an answer here.
Partner Connections

Anything related to issues with Partner Sync (Strava, Training Peaks, Endomondo, Runanalyze)

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@ChubbyCrusher ok got it, no worries. LEts try to solve this. Can you check your profile? There the workout list has more info such as if it’s not synced to the backend , which is what I suspect, it will be shown.

Suunto app - Questions & Feedback

Connected GPS feature SF3/Galileo supported smartphones
• Luís Pinto

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1
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48
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204
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@jthomi Yes.
Using Movescount web and Suunto app simultaneously
• flypg

46

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46
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M

@Brad_Olwin ok good idea .
Parallel use with MC App
• jarlin

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@jthomi My procedure is: unpair watch, uninstall MC app, install first SuuntoApp (beta), pair watch, synchronize. Then close app (multitask). Install MC app. Synchronize watch without pairing. And voila!! As a preventive measure, close the app from multitask before opening the second one. Both apss opened may cause a watch reset. I tried the process in inverted order starting with MC app and it did´t work for me
Ruotes created in SuuntoApp
• valdis830

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44
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@Dimitrios-Kanellopoulos Pal, ass no. Then we are all hahaha
Android Color App
android feedback kudos • • Mff73

43

2
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43
Posts

527
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He dislikes this 3d
P

ONLY GPS data from Suunto Spartan as GPX
• PerttiS

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39
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374
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@margusl DigiKam installed on Windows and works great. Not so intuitive at the very beginning, but power is surely that price (free soft )
Strava issues fixes
• Dimitrios Kanellopoulos

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Activities synced to strava & training peaks show the time without pauses. For example swimming in app the time is 1h 4min and in strava & TP 1h 7min. I had 3 minutes toilet break and I paused my suunto 9. This worked the right way when used movescont and the time matched.
When will it be possible to match the features of the IOS application on Android?
question • • Jose Luis

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@dimitrios-kanellopoulos gave you a thumbs up! Nice view from there!
auto-laps, manual laps vs. Strava
• steenhans

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32
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@Dimitrios-Kanellopoulos https://app.suunto.com/move/zdenkhruka/5bff8d8ae883bf55957d3453 https://www.movescount.com/moves/move256683959 And it happened for previous workouts toto (after the last update). Thank you! EDIT: In movescount you can see that those first two laps, which you can see in Strava, are not there
HR Zones in the watch and suunto app
• Sebastian Wagner

31

0
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31
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@sartoric I have both VO2 max and LT tested to set my zones.
Spartan Sport WHR Baro - GPS Accuracy "OK" - fix rate
• zadow

31

0
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31
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@zadow Great to hear so. Strange though. If there is any issue again please post here so we can check it ! Have a super duper nice day
S

Unable to sync with movescount on my laptop
• savage9878

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@marius-jacobsen-eggerud said in Unable to sync with movescount on my laptop: @brad_olwin I see your point and S9 appeal to me as well. Just have to wait for a discount (from Suunto?) or I will have to wait until the watch is in stock at my local running store, where I have a fixed discount. I am waiting for those codes will take a few
K

Calories consumption
• konstantinos kex

30

1
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30
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498
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this can be tested quickly https://youtu.be/QXJ0spt9A1E
New iOS sharing features, do you like them?
• Dimitrios Kanellopoulos

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6
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30
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324
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Suggestions for next level… Being able to freely position the text filed Zoom/pan the picture for best position Placement of data to the right, left, top or bottom Horizontal, vertical och square picture
Push Notification
• Akos Hajas

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0
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30
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@dombo I got this one too but I don’t get the push notification from the SA (friends moves, likes)
SA iOS and Android update versions
• Luís Pinto

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@SlaSh I’m pretty sure we get a new version for iOS in less than 33d, but a valid point and noted.
Finding moves in my area
• Paddeltrader

28

3
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28
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396
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Just hard to understand why Suunto released this unfinished cheap app. Its doesnt feel right. The watches arent cheap and we’re Suuntos custumers
Web interface
question • • geoffspakes

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@Tobias-F said in Web interface: @Jouko-from-Suunto said in Web interface: connection from Movescount to Suunto app will be implemented and there will be a point where all the data that is stored in Movescount (including for example swimming strokes) can be seen in Suunto app did that means tags and comments of individual moves will be transferred as well to the Suunto App or left out as current? good question I have asked to @Jouko-from-Suunto one day about photos joined in MCweb for each moves. I can’t find the answer link, but answer was “yes, it will be transfered to SA”. So maybe one point to have also tags and comments.
Android Strava issues with 3.54 and 3.54.1
• Dimitrios Kanellopoulos

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7
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H

No HR data neither in Strava app or Strava web. Hope this is being addressed, I’m using Smart Sensor FYI
Different values on the Watch and the App
• Akos Hajas

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1
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26
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468
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Hi. Mi problem is the opposite. Heart rate in watch is very high but in movescount, when i sync at home, are more or less ok. Any ideas? Thx
B

Suunto App ... Nothing working!
• bradylee610

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@bradylee610 Believe me, is not the most smarter choice… My previous Ambit 3 Peak was the best watch that I had, I even like it better than my current Suunto 9 Baro, I don´t know if is because I used this more time… I used these, and also Garmin Fenix, Samsung Frontier and a friend lent me a Nixon Mission, between all, I prefer Suunto for trainer, outdoor activities and as adventure watch. With Suunto now maybe is a bit confuse for some users what app to use, really, sometimes also I be a bit angry because I can´t use only the SA to do all things, but I fight with apps, NOT WITH THE WATCH. My experience with Fenix is REALLY BAD, the worst. Random freeze of the watch, not the app, the Garmin app was beautiful, but the watch it froze several times in the middle of an activity at midair (flying). There no option to check at forums, reinstall, reset or anything at this moment. Later was fixed with a fw update but also later other users reports similar behaviors after this. This NEVER happened me with a Suunto watch. And maybe this created my confidence with the brand and watches. Apps, web and desktop software is the second step for me, I really like have confidence on my watch when I do an activity, with the confidence that the watch not suddenly will not turn off… Now I use the MC Web + MC app + SA, more than anything because I like some manual settings for the sport modes, edit my POIs, etc and I hope that very soon SA can do it everything into one unique app that sounds as the more logic.
Add the FIRST DAY OF THE WEEK function in Suunto App
• snowleopard

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@Dimitrios-Kanellopoulos please let us know when this issue gas been resolved, would like to know as soon as I can change my first day of the week to Monday. Thanks!
External sync through Sports-Tracker
• ColdBeer

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@ColdBeer its hard to not automate this time the automatic sync. That is technically due to OAuth. OAuth signs you in to another service, then you come back to the app with a secret token (that needs now and then refresh), the server saves it and with that token it uploads for you. You have given specific permissions to that token, eg to upload, read etc. You might have seen that. When you want todo it manually you would have to store that token somewhere at your device or go over the authentication flow again. That said, lets come back to this in a few time as I am also a person that would like to have that In regards to the above, and not trying to blame syncmytracks that app does what in development we don’t do, store your password or ask it every time. That means that the app it self at some point does know the password. Depending on the protocol/method it uses, that password, in a way , can be exposed. Even in system logs as its STORED PLAINTEXT in order to be used to log you in. I bet you know the risks of that and how bad , or childish this method is. my 50c why this app/way does not look ok imo .
M

Spartan sport for pool swimming
• Marco74Zena

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24
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313
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late to the party but yeah, I can confirm (Android)
Modify Ascend/descent values in app
• TitoPaKa

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24
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228
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Hi all! I try to change de GPS configuration and this was the problem, with high the values increase. Problem resolved but I can’t change the values in my past workouts xD Thanks for all!