Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • Please read the FAQ before posting an issue

    Pinned Locked faq forum ios
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    1 Votes
    1 Posts
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  • Suunto Run Wake Up Alarm Overriding

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    2 Posts
    66 Views
    A
    Thanks for reporting this. It does sound like an iOS app sync bug where the sleep plan set on the watch gets overwritten to 00:00 after syncing. Setting and managing the sleep plan directly in the Suunto app, then syncing back to the watch, seems to be the safest workaround until Suunto addresses it.
  • iOS app recently very frustrating to use

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    3 Votes
    19 Posts
    623 Views
    Tomas5T
    @pavel.samokha i have issue with uploading images. I kniw it is related to size because after i crop it it uploads ok. Problem is that is says uploading and than it just “finish” without any error message or any warning that size is too big. So it looks like everything is good, but image is not uploaded. iPhone 16e Latest iOS 26.2 App version 3.7.0 (21164) but it is long term problem For example lates problematic image: 10140x3882 px and 6.3MB It is panorama so i am almost sure problem is in size, but i would expect at least some error message. Not just that it fails silently.
  • Suunto 9 peak pro not syncing properly

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    3 Votes
    1 Posts
    55 Views
    No one has replied
  • iOS 3.7.0

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  • Tags are bugging

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    OutdoorManO
    @helgonet12 just checked and you are right, it doesn’t update the co2 data
  • 5 Votes
    61 Posts
    7k Views
    Ben van OpzeelandB
    9 months after the Suunto Support team told me that they are aware of the issue and still no fix. I just consulted their support chat again and it was one of the worst experiences i’ve had online. This is a real shame as I’ve loved Suunto products for 10+ years.
  • Various metrics out of sync

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    4 Votes
    1 Posts
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    No one has replied
  • Recovery Widget % Discrepancy Between Watch and SA

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    1 Votes
    19 Posts
    2k Views
    OutdoorManO
    From time to time the TSS, Recovery and/or Resources are out of sync. I don’t understand when and why this is happening to be honest. A few days data is in sync and now again out of sync. Is it really that difficult to synchronize and display the same values in the app? For example right now I see: Recovery - 84 vs 75 TSS - 91 vs 94
  • Watch faces doesn’t show preview

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    7 Posts
    334 Views
    Tomas5T
    Its working again.
  • IOS 3.6.0

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    544 Views
    SportsfreundS
    Is it possible to transfer all my lifetime data from one Suunto account to another? My account shows 0 awards. I created a new Suunto account today to check if it would count the awards. It does. It seems my 8-year-old account has some kind of problem.
  • Personal Record page

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    No one has replied
  • "Flattening" of pace graph on the Y axis makes it nearly useless

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    6 Posts
    797 Views
    C
    It could be Polar approach with a logarithmic scale, or it could just be a percentile-based scaling, where the extremes are ignored to calculate the scale.
  • Problem with sending logs

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    SuperFlo75S
    @Brad_Olwin ok, thanks for your answer… I tried to send them more than 20 times since yesterday, and now I was successful
  • SUUNTO App Awards

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    12 Posts
    774 Views
    SportsfreundS
    @Tieutieu The chat support asked me to send a log from the app and an email with an explanation and screenshots. I’ve done that now and am waiting to see what happens.
  • Favorite routes

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    0 Votes
    6 Posts
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    OutdoorManO
    @GiPFELKiND I don’t know how it works, but if you enable popular routes in the map section you’ll find some. [image: 1763968714519-97e8da95-0a63-49be-a012-be789b60e1d8-image.jpeg]
  • iOS 3.5.0

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    1 Posts
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    No one has replied
  • Copy activities from other friend users

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    5 Posts
    288 Views
    Rubén Garcia OlallaR
    @Josaiplu i will try it and let you know. Thanks for the quick responses
  • Training Plan not synced

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    2 Posts
    427 Views
    anel solA
    @purplefox exactly the same issue fo me today, This is my third week using My Plan Beta, and the calendar doesn’t update on my watch. I deleted all activities in the watch to see if it was a sync issue or memory issue, but I still can’t load the sessions for week 3 on the watch. Did you managed to fix this problem?
  • Ios26

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    1 Votes
    50 Posts
    7k Views
    withManishW
    @steveng It was working with 26.01 as well (I have iPhone 15 Pro)

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