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  • All resolved bugs and issues

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  • Please read the FAQ before posting an issue

    Pinned Locked faq forum ios
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  • Activity share button don't work in ios App

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    tuxbusterT
    @laufbursche7 Yes it’s the Beta. I got it this Night.
  • Personal Records for Trail Running wrong distance?

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    Steven HambletonS
    @sky-runner I guess you know how to record your runs then!
  • 0 Votes
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    Alejandro ZwanzgerA
    Thanks for the reply. You’re right that app and watch values often don’t match exactly — but that’s not what’s happening here. In my case the TSS widget works fine and shows correct data. The problem is specific to the Progress widgets (CTL, ATL, TSB), which show 0 both in the app and on the watch. So the distinction is: TSS widget → correct ✓ Progress / CTL / ATL / TSB widgets → 0 everywhere ✗ This makes me think the issue is in how the platform calculates or serves the accumulated training load data (CTL/ATL/TSB), not in the sync between devices. And since it persists after a full factory reset, it’s clearly not a local data problem. [image: 1783353061695-img_8183.jpeg] [image: 1783353068620-img_8182.png] [image: 1783353097619-img_8181.jpeg]
  • Can only manually add max 9'999 steps to an activity

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  • Summary - total hours not displayed

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  • Average heart rate on laps 1km 5 km 10 km faulty?

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    S
    Sascha-Domres said: Average heart rate on laps 1km 5 km 10 km faulty? 1km https://photos.app.goo.gl/hBfVYR8iboVw8cAs7 5 km https://photos.app.goo.gl/3rPG3YmHNwPm4D678 Why are the heart data suddenly missing? I used the Vertical 2 and the Suunto pulse belt But the heart rate was recorded all the time?! Is it because I didn’t drive 80 km but only 77.93? https://photos.app.goo.gl/8reGbmwLFpxzeqws8
  • Unable to define default TSS calculation method

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    TieutieuT
    Have you tried to remove and reinstall app ? Not sure it would solve, but worth try it ?
  • SuuntoApp Sync and Connection problem

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    freeheelerF
    @thailon there seem to be an issue with SA at the moment. my activity was synced to strava earlier tonight but I am having multiple problems with SA, too.
  • Share video with satellite background

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  • iOS Bug with Race 2 Apple Health Sync

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  • Popular Routes? Very few Hits?

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  • Calories recorded on App - bug?

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    V
    Thanks all for your responses. It definitely seems like something is wrong with the way calories are being recorded in the App, and also that it’s not super clear what is referring to what. Hopefully both things can be fixed (or clarified in the laters case) in a future version of the App.
  • Badges earned

    badges
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    B
    @Mouse-Cruiser THANK YOU!!" Finally worthy advice - skatebording works perfectly. So the guy from support was a little bit out with zones and so on
  • Data not shown

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    V
    @Stefan-Kersting maybe more then 1000 ?
  • Where are the total calories?

    Moved
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    2
    @Petr-Manek yep It is the same on Android. Although the help talks about total calories as well…
  • SA beta 3.11 iOS

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    OutdoorManO
    @Egika said: 22542 I am on 22542 and the behaviour is like posted above.
  • Statistic: All times on this track

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  • Not receiving notifications from iPhone on Suunto Ocean

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    JulfoxJ
    Have you enabled the previews for the Notifications on the iPhone? https://forum.suunto.com/post/191802
  • Race not showing Notifications from iPhone 15 Pro

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    JulfoxJ
    To get notifications on the watch there is also a parameter that has to be enabled on iPhone: Settings / Notifications / Show previews: must be Always or When unlocked. If you keep this setting on Never, the notifications won’t show on the watch

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