@halajos Thank you for the tip 😉

@ortles I haven’t received my new watch yet ! I’ll keep you posted.

Apparently my watch really helped to understand the problem ! Hope a fix will happen soon.
I don’t have any further informations about the delay and the exact cause of the problem.
Cheers

Hi, I am encountering the same blank screen
I have a Vertical Solar Titanium, brand new, 1.5 months old, never had encountered any issue at all.
During a snorkelling session, very soft, the watch started to glitch and became more and more unresponsive, first the central button was not working, then the upper, then I tried to reboot it by keeping pressed the button, and it went off completely. Now it is “dead” with no signs of life.

Nothing is happening even if connected to the charger, the 12 seconds don’t do a thing.
I have been suggested by the support to hold the upper button for 60 secs while charging, with no luck.

Do you have any more suggestions, except to send it in Finland to check it? It must be software related, the hardware is almost perfect.

@Dawid-Wnukowski said in Issues with power meter:

Hello,
I’m quite happy owner of Suunto Race (for almost 2 weeks). Unfortunately, I have a major issue connecting with a power meter. Pairing works smoothly but when I want to start the activity watch can’t connect to it and for that, it won’t receive data. Calibration in this case is also impossible of course…

Do you have your power meter connected to a cycling computer (or phone) as well? If you do and the connection is using Bluetooth then the problem may be that your power meter only supports 1 Bluetooth connection. If your power meter and cycling computer also supports Ant+ then the solution is to use Ant+ for the power meter/cycling computer connection. The Race watch can then connect to your power meter using Bluetooth.

If this is not your problem then I don’t have any idea what the issue may be.

@inkognito That was it. Thanks! I removed all POI-s and than uploaded just two and they both appeared on the watch map.

Good to know to keep an eye on this until Suunto resolves it. But if this bug is still here from s9 era, that is not promising 😞

@Brad_Olwin said in New owner - Suunto Race - opinion:

@karmazynowycukiereczek said in New owner - Suunto Race - opinion:

@Brad_Olwin said in New owner - Suunto Race - opinion:

I doubt the watch faces will change, the development is not open for that.

Sad. Unfortunately, this means bad “degradation” of the OLED.

.

Not true, the display only mode shifts pixels so that pixel burn in is at a minimum. Second, the display either turns oft or goes to minimum display, which shifts pixels when your wrist is down.

@Brad_Olwin do I get it right, that pixel shifting is also applied on the exercise screens?

low temperature data field (for water sports) more customizable watch faces (e. g. alt chart > baro)

@Tony-Monteiro Oh yes, sometimes it happens. It’s a bit of a nuisance but hey, it has an easy solution.

You have to load tracks to the watch until you reach the allowable limit of the watch. In my 9PP I don’t remember well but I think there are 15 (or 10, I don’t remember well, the fact is that there aren’t many).

Those who have remained “ghosts” on the watch are displaced by these new ones and disappear. Then it’s time to disable again those that you have loaded to carry out this process.

I hope I have explained myself well.

Hello,
First of all, sorry if this has already been mentioned… I used the search tool and tried to look but…
I wanted to talk about a “strange display” on Suunto Coach about HRV (we’re talking about HRV, but more importantly about Suunto Coach’s interpretation of it). I’m 10 days away from an Ultra Trail, in the period of high volume reduction. My HRV has necessarily increased a lot, to the point of flirting with the high limits and even exceeding them. No problem with that, especially as I received my Race during a training block, so the HRV is probably underestimated.
The problem is the “you’re sleeping well but your HRV is abnormal” display, and other similar variants. I think that the algorithm should perhaps present it differently, unless my knowledge of HRV is truncated, I imagine that these high scores in the pre-race period could be presented differently.
But that’s just a trifle, I think the HRV tracking is pretty brilliant, it works very well for me, in every way consistent with my sensations!

@svmanolov said in GPS accuracy Suunto race !:

@Brad_Olwin link text

Do you have an AGPS file in about? Is it current? If you sync immediately prior to exercise and a new AGPS file is loaded, it can take time to unpack. How many times has the route been bad?

@MikkoKartano I don’t have much to add to the instructions by @Egika and @kuba1234 . Connecting SuuntoPlus app to bike should work as long as bike is powered on, and there is no other Bluetooth connection (e.g. Shimano mobile app) to the bike. Setting bike to Bluetooth pairing mode should not be necessary, but you could also try that. I’m not sure if pairing mode exists in all Shimano devices, so you might not have it at all.

If bike shows Bluetooth icon, watch finds the bike, but Bluetooth connection fails for some reason.

If you can’t connect your watch to the bike, or if connecting requires multiple tries, you can send logs to Suunto from Suunto mobile app, and then send email of your Suunto account to me as a private message. We can then check your logs to see what is happening.

I tried to connect my 11-speed Ultegra Di2 and my 11-speed XT Di2 now three times without success. Looks like it does currently only work with 12-speed Di2.

@Madelein24 you can see the steps in the app, they are in the “Activity” tab of the “Training zone” section.

@far-blue in the app that should be easy, you can toggle all the fields you want to see - watch face summary not sure.

Screenshot_20240508-072103.png

I reported the HR sensor issue to Suunto support and I have to say, they are not really efficient 😕 they proposed to send the watch to tech support while the issue is from their last update.