Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Remove watch from from list of already paired without connecting again

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    2 Votes
    5 Posts
    166 Views
    AudaxjoeA
    @orzechszek worked for me also. Thank you.
  • Activity tab remains empty

    Moved
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    5 Posts
    254 Views
    Wojciech PlonaW
    Yesterday I tried to connect watch to the iPad and, to my surprise, all the data was loaded and displayed correctly. So then I repeated the whole process of unpairing, deleting app cache on my android phone, also deleted bluetooth cache. Turned connection discovery off and on, paired and voila, all data is displayed correctly on my android app. I don’t know which step helped but I’m glad it worked, maybe someone will find this post useful.
  • Android 12 crash opening Suunto

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    G
    Same problem here with Moto G71 and Android 12. Suunto App version 5.0.2, it makes the phone unusable and only fixable by uninstalling Suunto’s app.
  • user profile map - workout colour

    map workout colour settings
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    5 Posts
    122 Views
    F
    Can you change the map instead?
  • Android - Bad plotting of Pace time graph

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    Inge NallssonI
    Darn… I brought this up yesterday in an open topic (I’m seldom logged in and therefore can’t read things in this forum section). From my experience, having used a Race S since December 2024 and never gotten a finely plotted pace graph, the length of the session does not matter, it is the span between fastest and slowest pace that trigger different renderings. As a ‘bug fix’ (I wrote today) I will walk the last 10 seconds of every run henceforth: “Zonesense difficult to understand” https://forum.suunto.com/post/165127 Otherwise we get things like the plot below, where I upped the pace with 5 seconds every kilometres the first 5 km, and then fell back to the opening pace for the last 5 km. But there’s not a chance to see the pace changes with this coarse platting: [image: 1743693563927-1000006892.jpg] Contrast this with today’s experiment where I began with walking pace the first 30 seconds (same screenshot as in the linked posting): [image: 1743693693225-1000006891.jpg]
  • spelling error: Pace in PT version

    Moved issue translation known issue
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    33 Views
    Dimitrios KanellopoulosD
    Hi this is now a known issue
  • SA syncs stops when interacting with the watch

    bug
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    4 Posts
    96 Views
    aldnetA
    Yes I agree
  • Suunto 9, SA and Speed spikes

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    ?
    @Dušan-Ković I think it is a feature/bug. Better send an email to support-en@suunto.com to make your voice heard. I am not sure if it is being worked on.
  • Danish translations watch / SA

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    40 Views
    Dimitrios KanellopoulosD
    @Nhumbug said in Danish translations watch / SA: opstigning Great! Thanks I ll move this forward!
  • 0 Votes
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    125 Views
    sartoricS
    Good
  • Notifications possible bug

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    4 Posts
    143 Views
    sartoricS
    @cmiller6070 I suppose everything is enabled in android, settings / notification, isn’t it ? Unfortunately I don’t have android 8 so maybe it’s something related to that version.
  • Lost connection

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    109 Views
    nassoscN
    I have the same issue on iOS. after every workout in order to sync with the app I have to quit the application in order to sync. No need to the whole process of pairing.
  • Weekly view

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    Dimitrios KanellopoulosD
    ah ok. Yes we are working on this perhaps on the watch as first target
  • Notifications and vibrations on the Suunto 9

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    73 Views
    Dimitrios KanellopoulosD
    Let me report this
  • 0 Votes
    4 Posts
    111 Views
    jthomiJ
    @Andreas-PÖLZL But apps installed could crash both apps, and cause bad syncs, and also can cause a bricked watch. That was often discussed here. I am on iOS but Android is the same I thing. You can use both apps and the watch. But always be sure that only ONE app is running, even in the back. I use MC to sync my watch to Movescount and Strava, then close the app, wait a couple of minutes to be sure no process is running in the background. Then start the SuuntoApp and sync again. And close the app when sync is finished. Works for months now. Sometimes I forget the close MC or SA in the back while opening the app, and then it just doesn’t work, and sometimes it forces the watch to start new.
  • Not display only whatsapp notification

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    sartoricS
    @Giulio-Cannas What about these ? https://forum.suunto.com/topic/41/notifications-on-android https://forum.suunto.com/topic/1678/notifications-in-android There are tests that can be done (unpair, battery saving etc. ) have you already tried it ? It could be an problem related to Android 8
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    Dimitrios KanellopoulosD
    @Armin-M thanks. !
  • Triathlon Splits not visible on app but appear in MC

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    ColdBeerC
    @MarkG For sure, every user has his own experience. In my personal experience the way I wear my watch is: I wear my watch 24x7 Normally it’s weared like a normal watch When I’ll take a workout I press it about 1 inch (2-3 cm) above my wrist bone and tighter than normal Temperatures here are relatively mild (and I don’t go out for training if it’s colder than 5-7ºC) but cold enough to put a difference Anyway, I never had your poor experience. I know someone who needed to depilate his wrist to let his watch take good data (with Suunto and with Polar), but as I told you, mine is pretty hairy and have no problems. Coming back to multisport conversation, it’s like a pretty nightmare: Spartan Series (and S9) are multisport series just because: have a triathlon mode (but limited to exactly just that) you’ve got the option to change sport mode whenever you want (but hey! nobody said it must be easy!) BTW, MC has a good point of view of the triathlon and multisport records, but it’s not still expected on SA.
  • I get only phone call notifications

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    D
    @sartoric fixed it, thanks!
  • Diary: Steps and calories not showing the correct amounts.

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    115 Views
    S
    Having the same issue. Suunto: any solution yet?

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