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  • All resolved bugs and issues

    192 Topics
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  • Notifications and vibrations on the Suunto 9

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    Dimitrios KanellopoulosD
    Let me report this
  • 0 Votes
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    jthomiJ
    @Andreas-PÖLZL But apps installed could crash both apps, and cause bad syncs, and also can cause a bricked watch. That was often discussed here. I am on iOS but Android is the same I thing. You can use both apps and the watch. But always be sure that only ONE app is running, even in the back. I use MC to sync my watch to Movescount and Strava, then close the app, wait a couple of minutes to be sure no process is running in the background. Then start the SuuntoApp and sync again. And close the app when sync is finished. Works for months now. Sometimes I forget the close MC or SA in the back while opening the app, and then it just doesn’t work, and sometimes it forces the watch to start new.
  • Not display only whatsapp notification

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    sartoricS
    @Giulio-Cannas What about these ? https://forum.suunto.com/topic/41/notifications-on-android https://forum.suunto.com/topic/1678/notifications-in-android There are tests that can be done (unpair, battery saving etc. ) have you already tried it ? It could be an problem related to Android 8
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    Dimitrios KanellopoulosD
    @Armin-M thanks. !
  • Triathlon Splits not visible on app but appear in MC

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    ColdBeerC
    @MarkG For sure, every user has his own experience. In my personal experience the way I wear my watch is: I wear my watch 24x7 Normally it’s weared like a normal watch When I’ll take a workout I press it about 1 inch (2-3 cm) above my wrist bone and tighter than normal Temperatures here are relatively mild (and I don’t go out for training if it’s colder than 5-7ºC) but cold enough to put a difference Anyway, I never had your poor experience. I know someone who needed to depilate his wrist to let his watch take good data (with Suunto and with Polar), but as I told you, mine is pretty hairy and have no problems. Coming back to multisport conversation, it’s like a pretty nightmare: Spartan Series (and S9) are multisport series just because: have a triathlon mode (but limited to exactly just that) you’ve got the option to change sport mode whenever you want (but hey! nobody said it must be easy!) BTW, MC has a good point of view of the triathlon and multisport records, but it’s not still expected on SA.
  • I get only phone call notifications

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    D
    @sartoric fixed it, thanks!
  • Diary: Steps and calories not showing the correct amounts.

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    S
    Having the same issue. Suunto: any solution yet?
  • Android 3.64.2: Edited activities uploaded as original

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    Michal OrlíkM
    @stromdiddily I had disabled data on phone
  • Incorrect Gain on Run

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    Dimitrios KanellopoulosD
    @moe67er no he is recording via the app
  • Pairing failed for some reason

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    T
    I had forgotten to unpair the watch from the phone as well as the app. Everything is working fine now!
  • 3.64.507 Sport mode customization

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    sartoricS
    Well … “edit” is for the short list, as said on its left A classic click on the (colored) mode open the edit view. Long press = edit short list Quite normal gestures imho In fact you can add a new custom mode, to have it on the list. Grayed ones are those inherited from MC Out of curiosity, which modes can’t you find ? Watch model ?
  • Android SA Stats Screens

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    ?
    @malcyway A good app should properly adjust to the system font size. Suunto app isn’t a good app. Accessibility settings like font size are for older folks with deteorating eyesight. Unfortunately that includes me, and I have exactly the same issues with time fields not fitting. I complained - nothing changed.
  • Watch not syncing activities with App

    android sync problem
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    Jessica MonkJ
    @Václav-Král said in Watch not syncing activities with App: I seen this on my Pixel 2, even on iPhone 6s. Just restart phone I have Pixel 2 You are right, I always forget how feisty BT can be sometimes. Cheers.
  • Memory full although syncing

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    mario_bM
    @ttsirkia i have an Ambit3 too first time. No problem if you synced everything. It warns you until 100% of memory are used. One or two activities later the message does not come anymore.
  • Alpine skiing mode issues

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    Dimitrios KanellopoulosD
    Either its already fixed or I need to put attention to this again. Could you check please with the latest app version?
  • No synchronization of the app between 2 devices

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    Rob33R
    [image: 1566235891559-20190819_192905-resized.jpg] [image: 1566235902202-screenshot_20190819-192925_suunto.jpg]
  • Watch problem

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    sartoricS
    @CiaranP said in Watch problem: By soft reset, do you mean holding the top right button for 10-15 seconds. Yes. So I’m afraid you need a full reset, but before doing it you can try to let it discharge completely to see if it will “wake up” while recharging
  • Unable to turn off Android Now Playing notification

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    Mff73M
    @stromdiddily It is surely funny but who are tldr guys?
  • Suunto App - Highest Point 0 m

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    suzzloS
    @dimitrios-kanellopoulos Hi Dimi, I have been running with a Garmin and importing the fit file from QS, and I see that the Highest Point is always 0m (some of them with week from when they were imported). Steps: Run with Garmin Export from Strava (adding /export_original to the url) Import in QS Check in SA Checking in QS, values are correct: Highest Point QS SA 101m https://beta.quantified-self.io/user/AKHBtogw4QMwYmVZ0GrXMQPMayz1/event/aKwtdym8Fqs5Oqx3sY1s https://www.suunto.com/move/suzzlo/611b5578d9610341eaa58e92 104m https://beta.quantified-self.io/user/AKHBtogw4QMwYmVZ0GrXMQPMayz1/event/x5luPRDK4vCRPf6kTTom https://www.suunto.com/move/suzzlo/611906af3c331f143c25fcf5 672m https://beta.quantified-self.io/user/AKHBtogw4QMwYmVZ0GrXMQPMayz1/event/lEWLTAIcqvqwloaGHuQO https://www.suunto.com/move/suzzlo/611813f2ff3d2d6780eb3e8e BR
  • Force Stop App for each sync

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    Stuart CorbettS
    @Dimitrios-Kanellopoulos the App permissions are set to Allow to Run in the Background and Battery not optimized

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