Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • Ascent don't appear

    Moved
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    Mff73M
    @gerasimos said in Ascent don't appear: @Mff73 i try man but nothing! Maybe reinstall and install again… Maybe, second solution to try. Or something about your particular location.
  • Swimming data missing in suunto app for ambit 3 peak

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    isaziI
    Probably this is the latest: https://forum.suunto.com/topic/4377/analyse-swim-sessions
  • "Watch Connection Service" Notification

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    Dimitrios KanellopoulosD
    Go to notifications and disable it . This will change in the future
  • Problem connection app

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    Rob33R
    @Dimitrios-Kanellopoulos I changé the setting, i wait tests…
  • Achievement bug

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    Mff73M
    @Jihaisse logout and login again, if it doesn’t change, eventually uninstall and reinstall the app, and finally, no more clues
  • Anonymous - Sign Up

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    Dimitrios KanellopoulosD
    @mitkos the app allows you to afaik just for testing
  • Route altitude bug?

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    sartoricS
    @surfboomerang said in Route altitude bug?: are those lines provided as a layer from a different source? yep the map is just a visual layer (so the contour lines you see) the data are in an underlying layer and could be wrong
  • Suunto 5 doesn’t connect to Suunto app

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    S
    Yes!!! Sync complete, move has been uploaded to the app so no data loss indeed Thank you guys!
  • Stride frequency discrepancy

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    Dimitrios KanellopoulosD
    @lgoso that’s due to the steps. I suppose it’s a bug.
  • body metrics settings are wrong in SA

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    S
    @matthieu-fou I can confirm that and would have complained about this a long time ago. I noticed that you can change your age and weight in the Sportstracker app. The change will then also be adopted in the Suunto app for a short time. However, it then changes back again after a short time. This is probably related to the synchronization. I would be interested in whether the “” wrong age weight "has an influence on the calculation of calories etc. …
  • Long activity sync issue

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    didier_2_5D
    @dimitrios-kanellopoulos Changing the phone did the job. Thx !!
  • Double "phone" toggle under "notification of phone"

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    Dimitrios KanellopoulosD
    @giacomo-laffranchini if the phone does not dismiss it from the watch (as the watch does not dismiss them yet , something that should come Xmas) then they will disappear after 48h max and will be at the bottom of the list.
  • Activity will not sync from Ambit3 Peak and Android app

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    H
    @don-turner said in Activity will not sync from Ambit3 Peak and Android app: @margusl Thanks! Does Suuntolink also sync activities to Strava like the app does? The synchronization to partners is done by the servers backing the Suunto app. It should work the same way regardless SA or SL is used to sync to the servers.
  • Suunto app cannot connect to watch. Can it be an Android 12 issue?

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    Dimitrios KanellopoulosD
    @drbubo not sure what happened there but we have tested android 12 and should have been ok. If you have more issue feel free to post again.
  • GPS doesn't update

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    K
    @inkognito that worked! Thank you, I was going crazy!
  • Suunto App pairs but does not remember Ambit3

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    C
    @sartoric Found the problem for you or future folks. Maybe software bug or not clear. The Connectivity on the phone has Sync not set to Auto. Sync needs to be set to Auto to avoid the weird above bug. I set the MobileApp to Auto Sync, was able to have the app remember the pairing. After that I’m able to switch the MobileApp to not auto sync, and we’re good.
  • Issue with uploading long activity

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    Pavel KrokovnyP
    @dimitrios-kanellopoulos Already tried: reboot the phone, reboot the watch, connect to various wifi networks, use VPN, add photos, change name of activity. It did not help, this activity remains unsynchronized. I can not add comment to this activity, application says “no internet connection”. No issues with adding comments to other activities. New activities are successfully uploading to Suunto / Sports Tracker / Strava.
  • Metric units now showing nautical

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    EgikaE
    @shmish This was changed recently. Because the watch is recording water sports in nautical miles, SA is now showing the same units. Before this change the watch was in nm and SA in km.
  • Data transfer???

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    KetoohsK
    @sartoric No rutes, no picture uploads, … Just running, treadmill and weight training excercises.
  • Elevation graph below 0

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    freeheelerF
    @Iceman1 will report and check if it’s known

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