Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Route waypoints doesn't sync its custom names.

    3
    1 Votes
    3 Posts
    147 Views
    DarquD
    @sartoric Thanks, I couldn’t find it
  • Problème de Dénivelé sur l appli

    9
    0 Votes
    9 Posts
    268 Views
    Mff73M
    @ASTROCATS As said it looks like an OLD bug, meaning we don’t have it anymore (if so we may have shout louder ) Now you may share more information : SA version ? Phone ? Watch FW ? Do you use SA to sync your moves from your watch ? Could you make one of these activity public and share SA link ?
  • Change start day of week in SA (Training)

    10
    5 Votes
    10 Posts
    351 Views
    isaziI
    BTW this post is the feature suggestion for this. Unfortunately, it only got 22 votes in 3 years, so it does not seem as a priority for users.
  • Suunto Spartan Ultra - steps / calories (missing data)

    10
    0 Votes
    10 Posts
    153 Views
    isaziI
    @Yiannis-Stamos I don’t know. I would assume they are deleted at some point because you can’t store everything all the time.
  • Lost Sync

    1
    0 Votes
    1 Posts
    41 Views
    No one has replied
  • New login with Suunto app

    7
    0 Votes
    7 Posts
    170 Views
    isaziI
    @jccman remember that you can do the history import from Movescount to Suunto App only once.
  • Android 4.20.3: Multisport

    bugs android
    4
    2
    0 Votes
    4 Posts
    394 Views
    cosme.costaC
    @Dimitrios-Kanellopoulos , any news??
  • Watch not syncing since the last update 4.20.2

    suunto 9 android samsung
    28
    0 Votes
    28 Posts
    1k Views
    Jonathan NewbyJ
    Watch is still at. Last for a day or so then I have to forget it on the app and phone. Soft reset on watch then sync all over.
  • Can't create route : "problem adding a waypoint, try again"

    route
    17
    3 Votes
    17 Posts
    821 Views
    Dimitrios KanellopoulosD
    Hi all we spotted this issue and will be fixed server side asap. Thank you
  • S9 Notification, Way too many Beeps - Android App

    38
    2 Votes
    38 Posts
    791 Views
    Sagi Agiv 0S
    Hi everyone I’m still having this issue on the Spartan sport HR with baro watch. It’s really driving me nuts. Any suggestions?
  • Activity > Save Route - Edit map

    2
    0 Votes
    2 Posts
    125 Views
    sartoricS
    @Dimitrios-Kanellopoulos This issue is back (it was fixed afair in one of the last version) This happen with import too
  • Indoor cycling - Distance not sent to 3rd party (bug?)

    3
    2 Votes
    3 Posts
    75 Views
    Cuba1hrC
    @sartoric I have an older version of app from the Play store (not beta) and did the same thing when entering the distance, afterwards I turned wifi on. Just checked that on QS and Strava, distance missing. It would be nice to have that synced.
  • Adding (removing) routes to watch stopped working

    Moved
    17
    0 Votes
    17 Posts
    312 Views
    D
    @Dimitrios-Kanellopoulos said in Adding (removing) routes to watch stopped working: @DavorP I am suspecting that this is the issue. With the waypoint version the app uses a new API (different cloud storage). If you don’t mind, could you have a clean version (no routes) and then import back the old ones ? Clear all routes on the watch Clear all routes (if possible) from the app So Install new version. Then use the new version and see if you have issues OK. I finally made it work. I completely deleted all routes, and repeated uninstall, forget pairings, install process. It works now. Thank you all…
  • SA not pairing on new phone.

    8
    0 Votes
    8 Posts
    89 Views
    D
    @Dimitrios-Kanellopoulos yes, got it. Would be helpful if there was some message that you need to unpair the old phone from the watch.
  • Android 4.17.4

    6
    2
    0 Votes
    6 Posts
    148 Views
    Dimitrios KanellopoulosD
    @dany-l-23 Ι I will need an activity link if possible. This way they can check the data etc
  • Duplicate activities in SA

    17
    1
    0 Votes
    17 Posts
    387 Views
    H
    @Dimitrios-Kanellopoulos sent you a link in private chat on this forum.
  • Sleep tracking data - switching to summertime time (bug?)

    sleep
    6
    2
    0 Votes
    6 Posts
    407 Views
    B
    Yes, only data from Saturday to Sunday are messed up. For Saturday I have 2 records and for Sunday none. It seems like bug is only when switching from Winter to Summertime. And sometimes there is 1 minute difference between the watch and app
  • Explore page doesn't appear moves

    19
    0 Votes
    19 Posts
    408 Views
    M
    @Dimitrios-Kanellopoulos Thanks
  • Syncronization issues with Suunto App and other services.

    14
    0 Votes
    14 Posts
    215 Views
    Dimitrios KanellopoulosD
    @tiberiu-paun my bad before. I confused the threads
  • 1st interval cut off partly in swimming mode

    1
    0 Votes
    1 Posts
    47 Views
    No one has replied

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