Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Can't create route : "problem adding a waypoint, try again"

    route
    17
    3 Votes
    17 Posts
    389 Views
    Dimitrios KanellopoulosD
    Hi all we spotted this issue and will be fixed server side asap. Thank you
  • S9 Notification, Way too many Beeps - Android App

    38
    2 Votes
    38 Posts
    656 Views
    Sagi Agiv 0S
    Hi everyone I’m still having this issue on the Spartan sport HR with baro watch. It’s really driving me nuts. Any suggestions?
  • Activity > Save Route - Edit map

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    0 Votes
    2 Posts
    122 Views
    sartoricS
    @Dimitrios-Kanellopoulos This issue is back (it was fixed afair in one of the last version) This happen with import too
  • Indoor cycling - Distance not sent to 3rd party (bug?)

    3
    2 Votes
    3 Posts
    65 Views
    Cuba1hrC
    @sartoric I have an older version of app from the Play store (not beta) and did the same thing when entering the distance, afterwards I turned wifi on. Just checked that on QS and Strava, distance missing. It would be nice to have that synced.
  • Adding (removing) routes to watch stopped working

    Moved
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    0 Votes
    17 Posts
    253 Views
    D
    @Dimitrios-Kanellopoulos said in Adding (removing) routes to watch stopped working: @DavorP I am suspecting that this is the issue. With the waypoint version the app uses a new API (different cloud storage). If you don’t mind, could you have a clean version (no routes) and then import back the old ones ? Clear all routes on the watch Clear all routes (if possible) from the app So Install new version. Then use the new version and see if you have issues OK. I finally made it work. I completely deleted all routes, and repeated uninstall, forget pairings, install process. It works now. Thank you all…
  • SA not pairing on new phone.

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    0 Votes
    8 Posts
    71 Views
    D
    @Dimitrios-Kanellopoulos yes, got it. Would be helpful if there was some message that you need to unpair the old phone from the watch.
  • Android 4.17.4

    6
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    0 Votes
    6 Posts
    132 Views
    Dimitrios KanellopoulosD
    @dany-l-23 Ι I will need an activity link if possible. This way they can check the data etc
  • Duplicate activities in SA

    17
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    0 Votes
    17 Posts
    227 Views
    H
    @Dimitrios-Kanellopoulos sent you a link in private chat on this forum.
  • Sleep tracking data - switching to summertime time (bug?)

    sleep
    6
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    0 Votes
    6 Posts
    280 Views
    B
    Yes, only data from Saturday to Sunday are messed up. For Saturday I have 2 records and for Sunday none. It seems like bug is only when switching from Winter to Summertime. And sometimes there is 1 minute difference between the watch and app
  • Explore page doesn't appear moves

    19
    0 Votes
    19 Posts
    307 Views
    M
    @Dimitrios-Kanellopoulos Thanks
  • Syncronization issues with Suunto App and other services.

    14
    0 Votes
    14 Posts
    197 Views
    Dimitrios KanellopoulosD
    @tiberiu-paun my bad before. I confused the threads
  • 1st interval cut off partly in swimming mode

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    0 Votes
    1 Posts
    43 Views
    No one has replied
  • App not syncing HR data

    Moved
    11
    0 Votes
    11 Posts
    183 Views
    Dimitrios KanellopoulosD
    @KristianH there are people like me from Suunto coordinating this forum, but it’s not an official support forum lets say.
  • Ascent / Descent S3F

    Locked
    2
    0 Votes
    2 Posts
    94 Views
    sartoricS
    @Fripp You can check this problem with a simple search on the forum https://forum.suunto.com/search?term=s3f ascent&in=titlesposts Please, always try to use the search function as most of the issues were already discussed. As you can see this was an old solved issue. Which app version do you have ? Which kind of activities do you record ? Because, as a non Baro watch, s3f has a 7 meters threshold to calculate ascent I’m closing this one to avoid duplicates, please use one of the existing discussions to reply.
  • Add a comment

    5
    2 Votes
    5 Posts
    149 Views
    Zozo67Z
    @pilleus thank you very much
  • Ascent missing in old routes

    14
    1 Votes
    14 Posts
    82 Views
    sartoricS
    @Dimitrios-Kanellopoulos said in Ascent missing in old routes: I managed to find the issue. Created a bug for this Good And anyway ascent is wrong. Should be 35m at least I was wrong … In fact the route was drawn from top to the bottom. so calculation is correct considering the direction
  • Syncmytrack: incomplete data

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    0 Votes
    4 Posts
    70 Views
    Rob33R
    In addition, it is unfortunate that it is not possible to change the elevation of an activity on SportsTrackers and Suunto app.
  • 0 Votes
    4 Posts
    115 Views
    toni_vT
    I didn’t know that could be done. My synchronization with strava is very fast.
  • Are there any problem with SA backend for today?

    16
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    0 Votes
    16 Posts
    123 Views
    JorgeFDJ
    second test: After the watch reset is working fine is this a firmware bug? do you want logs or some information to debug? I’m disabling the option in the watch to auto-update the date+time from SA for now
  • Suunto app descripsion display wrong workout rest time

    1
    2
    1 Votes
    1 Posts
    44 Views
    No one has replied

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