Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Sleep tracking data - switching to summertime time (bug?)

    sleep
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    B
    Yes, only data from Saturday to Sunday are messed up. For Saturday I have 2 records and for Sunday none. It seems like bug is only when switching from Winter to Summertime. And sometimes there is 1 minute difference between the watch and app
  • Android 4.17.4

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    Dimitrios KanellopoulosD
    @dany-l-23 Ι I will need an activity link if possible. This way they can check the data etc
  • No bike cadence comparison data

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    Dimitrios KanellopoulosD
    @jsr184 I thought that was fixed. Ill create a new issue for this . Must have regressed
  • Unable to download .fit from Suunto app

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    P
    @Mff73 Thanks, I know. I have no control over the root cause - as it is between Suunto App & their servers. A better workaround would be to directly export the .fit file from the watch as is possible from other manufacturers.
  • Suunto app showing public moves

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    Dimitrios KanellopoulosD
    @Cenek-Nesetril Yeah now I understand. Thanks. Thought you meant on the map. I think it’s understandable and valid what you are asking but I don’t know about what others think.
  • Activity shows "Not Synced" in phone app

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    T
    Should such issues be still reported? I happened to me a couple of days ago? Uninstall/reinstall is still the only method? No option to “force sync” an activity?
  • Suunto App Map My Tracks

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    TheGuyFromTheSummitT
    @the_77 thank you all! I had no idea, that this map exists!! Amazing, thanks!
  • Indoor cycling

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    4
    @bulkan said in Indoor cycling: @4nders what kind of indoor cycling? If you are using Zwift/Rouvy… you can upload the file to Suunto app and have everything there. Its Zwift. Is it possible to upload directy with the app? Ive been doing with it QS, but i didnt get any recovery data that way. So i started using indoor cycling on my watch while zwifting.
  • Use In Watch button repeatedly isn't there!

    Moved
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    David YoungD
    @sartoric It’s the current regular version, not the beta. Reinstall sounds like a good idea, I’ll try that next time i get the problem.
  • [Bug] Suunto app Graphs issue

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    C
    @dimitrios-kanellopoulos Does this mean that Android users are faster than iOS ones?
  • App stop displaying daily calories

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    Kai LiuK
    @Spree I tried to clear storage, doesn’t work. Haven’t tried uninstall/reinstall yet but I guess that will be the same as clear storage?
  • Suunto App not seeing my watch.

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    Dimitrios KanellopoulosD
    @Steven-Limmer what phone do you have ?
  • Max number of activities ?

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    xizzhuX
    Yes, in the Home tab, we show at most 50 own workouts and 50 friends’ workouts. You can access the rest from either the Calendar tab or the Training Zone tab.
  • Lost connections to my phone

    Moved bluetooth peak9 connection
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    K
    @Mff73 thanks but i Can peer my watch, that’s not the problem here. The problem is that I have to do it every 2-3 days
  • Suunto Coach is kinda messy

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    isaziI
    @nathant Suunto is working on improving the Coach, should get much better this year.
  • Suunto Race/Vertical activity data sync. issues

    Locked
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    Brad_OlwinB
    @Lukáš-Blažek So I will close this. Yes, affecting some users but not most of them. A tough bug,
  • Intrusive location requests

    location intrusive weather
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    E
    @isazi oh, that’s weird, it took me some time to get the issues (well, it took me being injured and not able to do sport), but if i don’t do any activity for 24hours (maybe a bit more ?) It just says “open suunto App to sync weather”. I think “any” activity (not GPS) is enough to have a big sync. When i first had the issue, i thought it was more of a problem related to app battery management (i’m on Android, Asus Zenfone 9 - Android 14), so i thoroughly disabled every battery saving features under the sun for the app, i even gave it all the permissions it didn’t even ask for, but i still got the issue, so i figured it was an app problem ? the SuuntoApp even appears in the “list of active app” on my phone ( one displayed in recent-ish Android version, on the bottom of the notification panel)
  • Multisport data rendering is bleurgh

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    Ze StuartZ
    @Tim4c bim! And then if each sub-section had the usual data presentation for it, perfect. Nicely done! @johan6504 we’ll have have to endure the stop/new/top cycle, which is a shame because the summary presentation is good.
  • Repeated moves after reinstalling the app

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    cosme.costaC
    @Dimitrios-Kanellopoulos said in Repeated moves after reinstalling the app: @cosmecosta hmmm I don’t get that. Let me report it. @Dimitrios-Kanellopoulos Thank you. Here you have an image with some of the duplicate activities. As you can see, the difference is that ones have description and the others no besides pass them from private to followers on privacy. BTW, there is not possible to fix the privacy of the moves to public or followers. [image: 1535651758395-screenshot_20180830-195350-resized.png]
  • Suunto 9 - cadence bike sensors

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    M
    The Suunto app does not see the bicycle cadence. The watch sees the sensor shows the cadence but in the application it does not exist.

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