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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @Likarnik
      last edited by

      @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      L 1 Reply Last reply Reply Quote 0
      • L Offline
        Likarnik Bronze Member @Dimitrios Kanellopoulos
        last edited by Likarnik

        @dimitrios-kanellopoulos this option, right after syncing activity?

        Posnetek zaslona 2021-09-30 114844.jpg

        I’ll try to reproduce in the evening, thank you.

        1 Reply Last reply Reply Quote 1
        • tuxellaT Offline
          tuxella Bronze Member
          last edited by

          It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

          (I sent logs to Suunto)

          1 Reply Last reply Reply Quote -1
          • tuxellaT Offline
            tuxella Bronze Member
            last edited by

            Today was a bad day for my watch (S9P) : the tunnel was counted twice

            https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

            1 Reply Last reply Reply Quote 0
            • tuxellaT Offline
              tuxella Bronze Member
              last edited by

              Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

              Kilometres pace shown in the Suunto App make it clearer:
              IMG_3EF2B0F6B21D-1.jpeg

              I can’t run at 0’33/km or even 1’12/km 🙂

              I’ll wait for the next firmware to post here again.

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              • D Offline
                ddausw
                last edited by

                the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

                that seems to be a software bug and could be eliminated well 🤨

                1 Reply Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  Hi all, we might have a fix for this on the next release. Hold on there.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  L 1 Reply Last reply Reply Quote 5
                  • L Offline
                    Likarnik Bronze Member @Dimitrios Kanellopoulos
                    last edited by

                    @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                    L 1 Reply Last reply Reply Quote 4
                    • D Offline
                      ddausw
                      last edited by

                      The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                      Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @ddausw
                        last edited by

                        @ddausw please dont confuse posts. This was a bug fix for double distance.

                        Distance in tunnels can vary due to calibration and other factors

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • L Offline
                          Likarnik Bronze Member @Likarnik
                          last edited by Likarnik

                          Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

                          1 Reply Last reply Reply Quote 1
                          • tuxellaT Offline
                            tuxella Bronze Member
                            last edited by

                            I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                            Firmware version: 2.20.30

                            You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @tuxella
                              last edited by

                              @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              tuxellaT 1 Reply Last reply Reply Quote 0
                              • tuxellaT Offline
                                tuxella Bronze Member @Brad_Olwin
                                last edited by tuxella

                                @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

                                I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

                                1 Reply Last reply Reply Quote 1
                                • D Offline
                                  ddausw
                                  last edited by

                                  After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
                                  Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

                                  My suspicion is that the error is something related to FusedSpeed.

                                  H 1 Reply Last reply Reply Quote 2
                                  • L Likarnik referenced this topic on
                                  • H Online
                                    halajos Bronze Member @ddausw
                                    last edited by halajos

                                    This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
                                    @Dimitrios-Kanellopoulos can my data help to fix it?

                                    1 Reply Last reply Reply Quote 0
                                    • tuxellaT Offline
                                      tuxella Bronze Member
                                      last edited by

                                      I ran into the same issue today, in a shorter tunnel.

                                      I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                                      Links to our activities:
                                      https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                                      https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                                      Let’s hope the next firmware fixes this.

                                      isaziI 1 Reply Last reply Reply Quote 1
                                      • isaziI Offline
                                        isazi Moderator @tuxella
                                        last edited by

                                        @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        H 1 Reply Last reply Reply Quote 1
                                        • H Online
                                          halajos Bronze Member @isazi
                                          last edited by

                                          @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                                          isaziI 1 Reply Last reply Reply Quote 1
                                          • isaziI Offline
                                            isazi Moderator @halajos
                                            last edited by

                                            @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

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