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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • tuxellaT Offline
      tuxella Bronze Member
      last edited by

      Today was a bad day for my watch (S9P) : the tunnel was counted twice

      https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

      1 Reply Last reply Reply Quote 0
      • tuxellaT Offline
        tuxella Bronze Member
        last edited by

        Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

        Kilometres pace shown in the Suunto App make it clearer:
        IMG_3EF2B0F6B21D-1.jpeg

        I can’t run at 0’33/km or even 1’12/km 🙂

        I’ll wait for the next firmware to post here again.

        1 Reply Last reply Reply Quote 0
        • D Offline
          ddausw
          last edited by

          the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

          that seems to be a software bug and could be eliminated well 🤨

          1 Reply Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            Hi all, we might have a fix for this on the next release. Hold on there.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            L 1 Reply Last reply Reply Quote 5
            • L Offline
              Likarnik Bronze Member @Dimitrios Kanellopoulos
              last edited by

              @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

              L 1 Reply Last reply Reply Quote 4
              • D Offline
                ddausw
                last edited by

                The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @ddausw
                  last edited by

                  @ddausw please dont confuse posts. This was a bug fix for double distance.

                  Distance in tunnels can vary due to calibration and other factors

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 1
                  • L Offline
                    Likarnik Bronze Member @Likarnik
                    last edited by Likarnik

                    Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

                    1 Reply Last reply Reply Quote 1
                    • tuxellaT Offline
                      tuxella Bronze Member
                      last edited by

                      I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                      Firmware version: 2.20.30

                      You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                      Brad_OlwinB 1 Reply Last reply Reply Quote 0
                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @tuxella
                        last edited by

                        @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        tuxellaT 1 Reply Last reply Reply Quote 0
                        • tuxellaT Offline
                          tuxella Bronze Member @Brad_Olwin
                          last edited by tuxella

                          @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

                          I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            ddausw
                            last edited by

                            After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
                            Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

                            My suspicion is that the error is something related to FusedSpeed.

                            H 1 Reply Last reply Reply Quote 2
                            • L Likarnik referenced this topic on
                            • H Offline
                              halajos Bronze Member @ddausw
                              last edited by halajos

                              This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
                              @Dimitrios-Kanellopoulos can my data help to fix it?

                              1 Reply Last reply Reply Quote 0
                              • tuxellaT Offline
                                tuxella Bronze Member
                                last edited by

                                I ran into the same issue today, in a shorter tunnel.

                                I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                                Links to our activities:
                                https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                                https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                                Let’s hope the next firmware fixes this.

                                isaziI 1 Reply Last reply Reply Quote 1
                                • isaziI Offline
                                  isazi Moderator @tuxella
                                  last edited by

                                  @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  H 1 Reply Last reply Reply Quote 1
                                  • H Offline
                                    halajos Bronze Member @isazi
                                    last edited by

                                    @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                                    isaziI 1 Reply Last reply Reply Quote 1
                                    • isaziI Offline
                                      isazi Moderator @halajos
                                      last edited by

                                      @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 2
                                      • J Offline
                                        Jaka Vogrincic Bizjak
                                        last edited by Jaka Vogrincic Bizjak

                                        Hello,
                                        It is something new about tunnel issue. I have a short tunnel (280 m) but the same issue. In the tunnel my pace on S9 is like Kipchoge 🙂

                                        When the new version it will be released.

                                        Thanks, Jaka.

                                        1 Reply Last reply Reply Quote 1
                                        • G Offline
                                          grillaume
                                          last edited by

                                          Hello, any news about the distance counted twice ? 🙂 I can report the same problem with my Suunto 9, v2.23.24… in the same tunnel as the previous messages in Paris

                                          isaziI J 2 Replies Last reply Reply Quote 1
                                          • isaziI Offline
                                            isazi Moderator @grillaume
                                            last edited by

                                            @grillaume it is fixed with next software update, available very soon if nothing happens.

                                            Watch: Suunto Vertical Ti

                                            Blog: isazi's home

                                            1 Reply Last reply Reply Quote 0
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