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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • L Offline
      Likarnik Bronze Member @Likarnik
      last edited by Likarnik

      Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

      1 Reply Last reply Reply Quote 1
      • tuxellaT Offline
        tuxella Bronze Member
        last edited by

        I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

        Firmware version: 2.20.30

        You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

        Brad_OlwinB 1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @tuxella
          last edited by

          @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          tuxellaT 1 Reply Last reply Reply Quote 0
          • tuxellaT Offline
            tuxella Bronze Member @Brad_Olwin
            last edited by tuxella

            @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

            I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

            1 Reply Last reply Reply Quote 1
            • D Offline
              ddausw
              last edited by

              After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
              Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

              My suspicion is that the error is something related to FusedSpeed.

              H 1 Reply Last reply Reply Quote 2
              • L Likarnik referenced this topic on
              • H Offline
                halajos Bronze Member @ddausw
                last edited by halajos

                This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
                @Dimitrios-Kanellopoulos can my data help to fix it?

                1 Reply Last reply Reply Quote 0
                • tuxellaT Offline
                  tuxella Bronze Member
                  last edited by

                  I ran into the same issue today, in a shorter tunnel.

                  I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                  Links to our activities:
                  https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                  https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                  Let’s hope the next firmware fixes this.

                  isaziI 1 Reply Last reply Reply Quote 1
                  • isaziI Offline
                    isazi Moderator @tuxella
                    last edited by

                    @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    H 1 Reply Last reply Reply Quote 1
                    • H Offline
                      halajos Bronze Member @isazi
                      last edited by

                      @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                      isaziI 1 Reply Last reply Reply Quote 1
                      • isaziI Offline
                        isazi Moderator @halajos
                        last edited by

                        @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 2
                        • J Offline
                          Jaka Vogrincic Bizjak
                          last edited by Jaka Vogrincic Bizjak

                          Hello,
                          It is something new about tunnel issue. I have a short tunnel (280 m) but the same issue. In the tunnel my pace on S9 is like Kipchoge 🙂

                          When the new version it will be released.

                          Thanks, Jaka.

                          1 Reply Last reply Reply Quote 1
                          • G Offline
                            grillaume
                            last edited by

                            Hello, any news about the distance counted twice ? 🙂 I can report the same problem with my Suunto 9, v2.23.24… in the same tunnel as the previous messages in Paris

                            isaziI J 2 Replies Last reply Reply Quote 1
                            • isaziI Offline
                              isazi Moderator @grillaume
                              last edited by

                              @grillaume it is fixed with next software update, available very soon if nothing happens.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                Jaka Vogrincic Bizjak @grillaume
                                last edited by

                                @grillaume now with the last update the problem is solved. I tested it yesterday in a tunnel. All OK with distance and pace.

                                1 Reply Last reply Reply Quote 3
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