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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @ddausw
      last edited by

      @ddausw please dont confuse posts. This was a bug fix for double distance.

      Distance in tunnels can vary due to calibration and other factors

      Community Manager / Admin @Suunto
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      1 Reply Last reply Reply Quote 1
      • L Offline
        Likarnik Bronze Member @Likarnik
        last edited by Likarnik

        Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

        1 Reply Last reply Reply Quote 1
        • tuxellaT Offline
          tuxella Bronze Member
          last edited by

          I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

          Firmware version: 2.20.30

          You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @tuxella
            last edited by

            @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            tuxellaT 1 Reply Last reply Reply Quote 0
            • tuxellaT Offline
              tuxella Bronze Member @Brad_Olwin
              last edited by tuxella

              @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

              I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

              1 Reply Last reply Reply Quote 1
              • D Offline
                ddausw
                last edited by

                After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
                Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

                My suspicion is that the error is something related to FusedSpeed.

                H 1 Reply Last reply Reply Quote 2
                • L Likarnik referenced this topic on
                • H Offline
                  halajos Bronze Member @ddausw
                  last edited by halajos

                  This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
                  @Dimitrios-Kanellopoulos can my data help to fix it?

                  1 Reply Last reply Reply Quote 0
                  • tuxellaT Offline
                    tuxella Bronze Member
                    last edited by

                    I ran into the same issue today, in a shorter tunnel.

                    I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                    Links to our activities:
                    https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                    https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                    Let’s hope the next firmware fixes this.

                    isaziI 1 Reply Last reply Reply Quote 1
                    • isaziI Offline
                      isazi Moderator @tuxella
                      last edited by

                      @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      H 1 Reply Last reply Reply Quote 1
                      • H Offline
                        halajos Bronze Member @isazi
                        last edited by

                        @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                        isaziI 1 Reply Last reply Reply Quote 1
                        • isaziI Offline
                          isazi Moderator @halajos
                          last edited by

                          @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          1 Reply Last reply Reply Quote 2
                          • J Offline
                            Jaka Vogrincic Bizjak
                            last edited by Jaka Vogrincic Bizjak

                            Hello,
                            It is something new about tunnel issue. I have a short tunnel (280 m) but the same issue. In the tunnel my pace on S9 is like Kipchoge 🙂

                            When the new version it will be released.

                            Thanks, Jaka.

                            1 Reply Last reply Reply Quote 1
                            • G Offline
                              grillaume
                              last edited by

                              Hello, any news about the distance counted twice ? 🙂 I can report the same problem with my Suunto 9, v2.23.24… in the same tunnel as the previous messages in Paris

                              isaziI J 2 Replies Last reply Reply Quote 1
                              • isaziI Offline
                                isazi Moderator @grillaume
                                last edited by

                                @grillaume it is fixed with next software update, available very soon if nothing happens.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  Jaka Vogrincic Bizjak @grillaume
                                  last edited by

                                  @grillaume now with the last update the problem is solved. I tested it yesterday in a tunnel. All OK with distance and pace.

                                  1 Reply Last reply Reply Quote 3
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