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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • tuxellaT Offline
      tuxella Bronze Member @tuxella
      last edited by

      I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

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      • tuxellaT Offline
        tuxella Bronze Member @tuxella
        last edited by

        I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

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        • tuxellaT Offline
          tuxella Bronze Member
          last edited by

          Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

          Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

          L 1 Reply Last reply Reply Quote 0
          • L Offline
            Likarnik Bronze Member @tuxella
            last edited by

            Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

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            • tuxellaT Offline
              tuxella Bronze Member
              last edited by

              I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

              @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

              Regards

              L 2 Replies Last reply Reply Quote 1
              • L Offline
                Likarnik Bronze Member @tuxella
                last edited by

                @tuxella nice, tnx for info, I’ll try it too!

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                • L Offline
                  Likarnik Bronze Member @tuxella
                  last edited by

                  @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @Likarnik
                    last edited by

                    @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    L 1 Reply Last reply Reply Quote 0
                    • L Offline
                      Likarnik Bronze Member @Dimitrios Kanellopoulos
                      last edited by Likarnik

                      @dimitrios-kanellopoulos this option, right after syncing activity?

                      Posnetek zaslona 2021-09-30 114844.jpg

                      I’ll try to reproduce in the evening, thank you.

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                      • tuxellaT Offline
                        tuxella Bronze Member
                        last edited by

                        It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                        (I sent logs to Suunto)

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                        • tuxellaT Offline
                          tuxella Bronze Member
                          last edited by

                          Today was a bad day for my watch (S9P) : the tunnel was counted twice

                          https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

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                          • tuxellaT Offline
                            tuxella Bronze Member
                            last edited by

                            Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

                            Kilometres pace shown in the Suunto App make it clearer:
                            IMG_3EF2B0F6B21D-1.jpeg

                            I can’t run at 0’33/km or even 1’12/km 🙂

                            I’ll wait for the next firmware to post here again.

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                            • D Offline
                              ddausw
                              last edited by

                              the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

                              that seems to be a software bug and could be eliminated well 🤨

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                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                Hi all, we might have a fix for this on the next release. Hold on there.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                L 1 Reply Last reply Reply Quote 5
                                • L Offline
                                  Likarnik Bronze Member @Dimitrios Kanellopoulos
                                  last edited by

                                  @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                                  L 1 Reply Last reply Reply Quote 4
                                  • D Offline
                                    ddausw
                                    last edited by

                                    The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                                    Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @ddausw
                                      last edited by

                                      @ddausw please dont confuse posts. This was a bug fix for double distance.

                                      Distance in tunnels can vary due to calibration and other factors

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • L Offline
                                        Likarnik Bronze Member @Likarnik
                                        last edited by Likarnik

                                        Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

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                                        • tuxellaT Offline
                                          tuxella Bronze Member
                                          last edited by

                                          I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                                          Firmware version: 2.20.30

                                          You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @tuxella
                                            last edited by

                                            @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            tuxellaT 1 Reply Last reply Reply Quote 0
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