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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • D Offline
      ddausw @tuxella
      last edited by

      @tuxella
      It Happens all the time to me, when I am Running through a Tunnel.

      1 Reply Last reply Reply Quote 1
      • tuxellaT Do not disturb
        tuxella Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

        Firmware 2.16.26

        tuxellaT 2 Replies Last reply Reply Quote 0
        • tuxellaT Do not disturb
          tuxella Bronze Member @tuxella
          last edited by

          I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

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          • tuxellaT Do not disturb
            tuxella Bronze Member @tuxella
            last edited by

            I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

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            • tuxellaT Do not disturb
              tuxella Bronze Member
              last edited by

              Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

              Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

              L 1 Reply Last reply Reply Quote 0
              • L Offline
                Likarnik Bronze Member @tuxella
                last edited by

                Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

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                • tuxellaT Do not disturb
                  tuxella Bronze Member
                  last edited by

                  I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                  @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                  Regards

                  L 2 Replies Last reply Reply Quote 1
                  • L Offline
                    Likarnik Bronze Member @tuxella
                    last edited by

                    @tuxella nice, tnx for info, I’ll try it too!

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                    • L Offline
                      Likarnik Bronze Member @tuxella
                      last edited by

                      @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Likarnik
                        last edited by

                        @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        L 1 Reply Last reply Reply Quote 0
                        • L Offline
                          Likarnik Bronze Member @Dimitrios Kanellopoulos
                          last edited by Likarnik

                          @dimitrios-kanellopoulos this option, right after syncing activity?

                          Posnetek zaslona 2021-09-30 114844.jpg

                          I’ll try to reproduce in the evening, thank you.

                          1 Reply Last reply Reply Quote 1
                          • tuxellaT Do not disturb
                            tuxella Bronze Member
                            last edited by

                            It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                            (I sent logs to Suunto)

                            1 Reply Last reply Reply Quote -1
                            • tuxellaT Do not disturb
                              tuxella Bronze Member
                              last edited by

                              Today was a bad day for my watch (S9P) : the tunnel was counted twice

                              https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

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                              • tuxellaT Do not disturb
                                tuxella Bronze Member
                                last edited by

                                Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

                                Kilometres pace shown in the Suunto App make it clearer:
                                IMG_3EF2B0F6B21D-1.jpeg

                                I can’t run at 0’33/km or even 1’12/km 🙂

                                I’ll wait for the next firmware to post here again.

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  ddausw
                                  last edited by

                                  the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

                                  that seems to be a software bug and could be eliminated well 🤨

                                  1 Reply Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    Hi all, we might have a fix for this on the next release. Hold on there.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    L 1 Reply Last reply Reply Quote 5
                                    • L Offline
                                      Likarnik Bronze Member @Dimitrios Kanellopoulos
                                      last edited by

                                      @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                                      L 1 Reply Last reply Reply Quote 4
                                      • D Offline
                                        ddausw
                                        last edited by

                                        The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                                        Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @ddausw
                                          last edited by

                                          @ddausw please dont confuse posts. This was a bug fix for double distance.

                                          Distance in tunnels can vary due to calibration and other factors

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

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                                          • L Offline
                                            Likarnik Bronze Member @Likarnik
                                            last edited by Likarnik

                                            Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

                                            1 Reply Last reply Reply Quote 1
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