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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • tuxellaT Offline
      tuxella Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @dimitrios-kanellopoulos It happened again today: https://www.suunto.com/fr-fr/move/thomas430851/60e43ed24a1583244136b022

      Firmware 2.16.26

      tuxellaT 2 Replies Last reply Reply Quote 0
      • tuxellaT Offline
        tuxella Bronze Member @tuxella
        last edited by

        I realised this same tunnel is also on the Paris marathon path: https://storage-aso.lequipe.fr/ASO/egp/marathon-de-paris/mdp20-parcours-habille-200306-fr-bd.pdf (between km 26 and 27)

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        • tuxellaT Offline
          tuxella Bronze Member @tuxella
          last edited by

          I extracted the raw info from the app and uploaded to QS here: https://quantified-self.io/user/JbyRpWWlliUl8tBDkpWbbh73h5B2/event/ZGqqKZigZa7IEonK37xA

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          • tuxellaT Offline
            tuxella Bronze Member
            last edited by

            Things got a little better today with a new S9 Peak, but still not good. I ran through the tunnel twice, and it was counted twice only on the way back.

            Here is the Suunto move URL: https://www.suunto.com/en-us/move/thomas430851/612e18e6ab2d1145375165cb

            L 1 Reply Last reply Reply Quote 0
            • L Offline
              Likarnik Bronze Member @tuxella
              last edited by

              Any news on this issue? I just ran through a tunnel first time since spring and got wrong distance/pace. Fw is latest.

              1 Reply Last reply Reply Quote 1
              • tuxellaT Offline
                tuxella Bronze Member
                last edited by

                I just ran the same route in Paris with the latest firmware on the S9P (2.18.18) and everything looks fine: https://www.suunto.com/fr-fr/move/thomas430851/6153018b2e43996eb53f2b0b

                @Dimitrios-Kanellopoulos Do you know if there was a fix recently or if this issue could appear again?

                Regards

                L 2 Replies Last reply Reply Quote 1
                • L Offline
                  Likarnik Bronze Member @tuxella
                  last edited by

                  @tuxella nice, tnx for info, I’ll try it too!

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    Likarnik Bronze Member @tuxella
                    last edited by

                    @tuxella hm, not for me. Tried yesterday and distance is better, but I still got two spikes in pace when I was in tunnel (just after gps was back) and a new PR on 400m - not true. I have 60 runs on this exact route (and even more if I count other runs thru that tunnel) and only after March update this spike appears.

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Likarnik
                      last edited by

                      @likarnik can you send logs via the suunto app the next time ? and then ping me with your SA account name

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      L 1 Reply Last reply Reply Quote 0
                      • L Offline
                        Likarnik Bronze Member @Dimitrios Kanellopoulos
                        last edited by Likarnik

                        @dimitrios-kanellopoulos this option, right after syncing activity?

                        Posnetek zaslona 2021-09-30 114844.jpg

                        I’ll try to reproduce in the evening, thank you.

                        1 Reply Last reply Reply Quote 1
                        • tuxellaT Offline
                          tuxella Bronze Member
                          last edited by

                          It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

                          (I sent logs to Suunto)

                          1 Reply Last reply Reply Quote -1
                          • tuxellaT Offline
                            tuxella Bronze Member
                            last edited by

                            Today was a bad day for my watch (S9P) : the tunnel was counted twice

                            https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

                            1 Reply Last reply Reply Quote 0
                            • tuxellaT Offline
                              tuxella Bronze Member
                              last edited by

                              Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

                              Kilometres pace shown in the Suunto App make it clearer:
                              IMG_3EF2B0F6B21D-1.jpeg

                              I can’t run at 0’33/km or even 1’12/km 🙂

                              I’ll wait for the next firmware to post here again.

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                ddausw
                                last edited by

                                the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

                                that seems to be a software bug and could be eliminated well 🤨

                                1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  Hi all, we might have a fix for this on the next release. Hold on there.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  L 1 Reply Last reply Reply Quote 5
                                  • L Offline
                                    Likarnik Bronze Member @Dimitrios Kanellopoulos
                                    last edited by

                                    @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                                    L 1 Reply Last reply Reply Quote 4
                                    • D Offline
                                      ddausw
                                      last edited by

                                      The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                                      Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @ddausw
                                        last edited by

                                        @ddausw please dont confuse posts. This was a bug fix for double distance.

                                        Distance in tunnels can vary due to calibration and other factors

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        1 Reply Last reply Reply Quote 1
                                        • L Offline
                                          Likarnik Bronze Member @Likarnik
                                          last edited by Likarnik

                                          Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

                                          1 Reply Last reply Reply Quote 1
                                          • tuxellaT Offline
                                            tuxella Bronze Member
                                            last edited by

                                            I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                                            Firmware version: 2.20.30

                                            You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
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