bruno.tanqueray said:
@Ze-Stuart Yes: data source and refresh window, plus the trigger logic.
To be clear, I am not asking for the source code, I know it is proprietary. I am asking for the documented behaviour of the widget, which is not a trade secret.
Why it matters: this thread is going in circles. We are all asked “location permission? tapped update? synced?”, we all answer yes, and then it stops. Without knowing what the widget is supposed to do, we cannot test anything, and Suunto cannot get a useful bug report from us.
My case: Brittany, France, 200 m from the sea. Sometimes tides load during a normal sync, right after the weather. Most of the time nothing loads. Same phone, same place, same procedure : the result is random. And when the widget is empty it offers to sync with my Iphone, but the app does nothing because the watch is “busy”, so that button seems useless.
What we need to know:
Which provider supplies the tide data?
Is the tide computed for my GPS position, or for a reference port that may be far away?
What triggers a refresh : opening the widget, a phone sync, a background schedule?
Is there a cache duration or a request limit per day? That alone could explain why it works once and then stops for days.
What is the official watch/app sequence? If we follow it and it still fails, it is a bug, not user error.
Thanks.