@Brad_Olwin said in Vertical watch crashed during activity: @Carlos97atz In the app and have the watch connected. Where your personal settings are on that page you can send logs to Suunto. I have an iPhone and may be different for Android. Must be less than 24h since the issue. I can confirm that the “SEND LOGS” is in the same place as you described (just checked for android).

@Brad_Olwin Thank you very much, I was referred to the discussion on the subject, it says that the subject is known and will probably be taken care of in the next update

@Boss-Hogg-450 i would personnaly say that if red and blue are mixed, i would prefer the red one over the blue one (as it tends to show where i really went, and not theorical route). in addition, if they are mixed, meaning you pass exactely where it was scheduled, then, why having to prefer one to the other ? and, if i am not wrong, you can navigate a route without recording. Go to the map widget and select an route, and choose navigate instead of recording.

@isazi This is what I do

@Matija-S thank you for the prompt reply ,

@Brad_Olwin Thanks for your response. I have it set to “Followers”, and have “Ask me to approve new followers” on.

@sebastiant How did you disable child protection?

@isazi ok

@Clément-Lavabre contact support, I doubt is the firmware considering that other people with the same firmware do not have the issue.

@Tieutieu it’s a mad world

@Retired-Assistant can you post photos of HRV? Are you seeing any values in sleep summary on the app? Can you post photos for that as well? Make sure sleep tracking is on with hours, sleep target is set, 24/7 HR tracking is on and HRV tracking is on.

@wesk2a I guess a firmware update is coming in the spring, or at least this is what usually happens

@crispin-kahesa That is not good. I would contact support as this may not recover. You could let the battery completely deplete so the watch turns off. Then charge and reboot but you should contact support.

@BrunoH thanks for the response! I spent a couple hours looking through different options before posting and I do have the Suunto vertical so it should’ve been available. It would’ve been smart for me to take a picture of the menu beforehand where it was missing, but I ended up doing a factory (Hard) reset and now the option is there, where it should be, and worked great!

@robis would be nice to have also a prediction what is coming next same as we have it for temperature