@castletonroad almost always issues like this are result of confused account. If you have another email you’re using - please try to login with it. On iOS it’s also often happens due to usage of Apple’s private relay email feature. If there is still an issue - contact support via the app, they’ll help you

@Posse96 , I’d first check if Suunto accounts used for Suunto App and Suuntolink are the same. To verfiy, follow screenshots in this post - https://forum.suunto.com/topic/7720/gpx-importing-to-ambit3-vertical-not-syncing/2 And an easy way to check activities on your Suunto account is though https://www.sports-tracker.com/ , log in with the username and password you used in Suuntolink on your computer and check if those treks are there. If your issue is not related to different accounts, perhaps you can be bit more specific - currently one might get an idea that you are only having problems with your treks while all other activities sync just fine. So maybe add when was the last successful sync (months / weeks ago) or is this the first time you are trying to sync your activities with Suuntolink. By “update” you mean software update? If yes, I guess this watch hasn’t been used (for recording & syncing activities ) for a long time as last software update for Traverse was released 5 years ago and every time you’d connect it to Suuntolink (or old Moveslink2 ) during past 5 years you’d be either forced to update the software or at least get an annoying notification to do so. This also means that pulling activities from watches that are still running prior software versions is quite rare use case and must be one of the least tested functions and it’s more likely to fail. Updating software should also clear activities from the watch, if you open logbook in your Traverse, do you still have a list of your treks there? If they are there, syncing again will not be an issue. If logbook is empty, your best bet is that Suuntolink was able to sync it and you are just having some Suunto App and/or account issues or that the trek data is still stuck in your computer. Suuntolink files, at least in Windows, can be found at C:\Users\<username>\AppData\Roaming\Suuntolink , log-files there should provide some insight of what happened (i.e. was the sync successful) and suuntolink_data.jsonfile keeps track of your activities that were sent to your Suunto account . If there are any files in Suuntolink\logbook , back those up and store somewhere safe, it might be still possible to recover those treks.

@freeheeler Good to know, and something I’m watching now, regarding syncing over events, I just did app updates on my phone, restarted the phone, and now my Suunto App is syncing directly with my Traverse, which is was not doing about 2 hours ago.

@mikeorbreak I recently purchased a Karoo 2 and I think well worth it. Having Suunto heatmaps is fantastic and the unit seems great. I have not used it a lot yet but I would highly recommend it.

@6294946 Well, maybe. I’ll check if there are parameters available for that in the mapbox api

@freeheeler that makes perfect sense Thx

@seanfitz76 said in Suunto watch to strava without App: Hello, I don’t have access to the Suunto app on phone at the moment (new phone and sim blocked so can’t install the app). I tried installing the app on my PC using Bluestacks but it didn’t work out. My question is: is there any way I can get my running data from my watch to Strava without this App? Thanks Android or iOS? If android you can install the apk.

@deserthike20 I’ve done week long trips with no internet, pretty sure your watch will work fine, especially considering you start and stop at the same location (I guess). Worst scenario, you’ll need to wait a minute for a good GPS lock.

@fluca said in Custom HR zones: @zt_zzzzz you just made me remind that I can try and use a custom app for zone. Yes ftp was a parameter to be set in TSS custom app But I recompiled a new custom app and defined FTP = 264，But it didn’t work. The result is still the original 250

at least for me working with map is freezing. having app opened for longer time phone overheat