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  • 150 Topics
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    Steven HambletonS
    This is almost unreadable for me, tiny fonts (I see a pattern here) - I hope Suunto create a dedicated app or even a web app with dark mode.
  • This is the place for creating new feature suggestions for the Suunto app or up-voting existing ones. You can also add your thoughts and comment on other user’s suggestions. Please remember to up-vote or down-vote already posted feature suggestions.

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  • Share here your issues or the bugs you have found. Please remember to search just in case your issue is already reported.

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  • Community-driven solutions and feedback for key topics

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  • Anything related to issues with Partner Sync (Strava, Training Peaks, Endomondo, Runanalyze)

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  • SA Update with interesting things

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    aroo7A
    @isazi said in SA Update with interesting things: with SA from this month thanks for the information
  • How to remove public posts from my feed (app)

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    S
    Ah, ok, sorry. I have never seen these before, and I did not even know that they exist (and it would annoy me, too). Might help, that the GPS of my Smartphone is always switched off, if I do not navigate (which does not happen often, and if so GPSis activated manually of course).
  • Modification of calories counted counted in watch / application

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    ChrisAC
    @Brad_Olwin I would guess it’s mainly for loosing weight - at least thats why I bought my first fitbit, counting calories and looking to reach a calorie deficit every day - and it didn’t work (at first) since Fitbit‘s calorie calculation ( and I agree: thats all it is - a calculation, no real measurement) was much too high for my metabolic rate. The only way for me to really find out how much I burn, was to actually track my intake (to get a rough number of calories consumed) and track my weight for some weeks. I then found out how much I could eat without gaining weight and from that number of calories I subtracted about 300 to 500 kcal a day, and did this for some month, loosing 10kg and keeping it. With lower weight there had to be done some adjustments in intake, but I now have a relatively good idea of the number of calories I could eat without gaining weight again. Actually Suunto‘s estimation of my daily calorie burn was very near that number together with a very cheap Amazefit tracker (and the one on the website of the Mayo clinic ) Polar was way off, as was the Apple watch. I guess there are different algorithms for calculating your bodies calorie consumption regarding your age, weight, etc. and if your device uses the wrong one you will actually never loose weight, but even gain more :-).
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  • Reinstalled app on IOS - lost all workout history

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    pavel.samokhaP
    @castletonroad almost always issues like this are result of confused account. If you have another email you’re using - please try to login with it. On iOS it’s also often happens due to usage of Apple’s private relay email feature. If there is still an issue - contact support via the app, they’ll help you
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  • Suunto App Not Showing Treks Uploaded Via Suunto Link

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    M
    @Posse96 , I’d first check if Suunto accounts used for Suunto App and Suuntolink are the same. To verfiy, follow screenshots in this post - https://forum.suunto.com/topic/7720/gpx-importing-to-ambit3-vertical-not-syncing/2 And an easy way to check activities on your Suunto account is though https://www.sports-tracker.com/ , log in with the username and password you used in Suuntolink on your computer and check if those treks are there. If your issue is not related to different accounts, perhaps you can be bit more specific - currently one might get an idea that you are only having problems with your treks while all other activities sync just fine. So maybe add when was the last successful sync (months / weeks ago) or is this the first time you are trying to sync your activities with Suuntolink. By “update” you mean software update? If yes, I guess this watch hasn’t been used (for recording & syncing activities ) for a long time as last software update for Traverse was released 5 years ago and every time you’d connect it to Suuntolink (or old Moveslink2 ) during past 5 years you’d be either forced to update the software or at least get an annoying notification to do so. This also means that pulling activities from watches that are still running prior software versions is quite rare use case and must be one of the least tested functions and it’s more likely to fail. Updating software should also clear activities from the watch, if you open logbook in your Traverse, do you still have a list of your treks there? If they are there, syncing again will not be an issue. If logbook is empty, your best bet is that Suuntolink was able to sync it and you are just having some Suunto App and/or account issues or that the trek data is still stuck in your computer. Suuntolink files, at least in Windows, can be found at C:\Users\<username>\AppData\Roaming\Suuntolink , log-files there should provide some insight of what happened (i.e. was the sync successful) and suuntolink_data.jsonfile keeps track of your activities that were sent to your Suunto account . If there are any files in Suuntolink\logbook , back those up and store somewhere safe, it might be still possible to recover those treks.
  • Suunto IOS connection issue!

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    P
    @freeheeler Good to know, and something I’m watching now, regarding syncing over events, I just did app updates on my phone, restarted the phone, and now my Suunto App is syncing directly with my Traverse, which is was not doing about 2 hours ago.
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  • Syncing from bicycle gps computer to suunto app?

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    Brad_OlwinB
    @mikeorbreak I recently purchased a Karoo 2 and I think well worth it. Having Suunto heatmaps is fantastic and the unit seems great. I have not used it a lot yet but I would highly recommend it.
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  • Road surface layers

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    sartoricS
    @6294946 Well, maybe. I’ll check if there are parameters available for that in the mapbox api
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  • S7 average HR

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    BinoWorld UKB
    @freeheeler that makes perfect sense Thx

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