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    Suunto IOS connection issue!

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • BinoWorld UKB Offline
      BinoWorld UK Bronze Member
      last edited by BinoWorld UK

      Hi

      I recently tried to use the Suunto app on my IPhone coming from and connected to S22 ultra.

      After disconnecting and signing out form my S22, I went ahead and logged in to the Suunto app on my IPhone however, my Bluetooth can never find the watch nor the Suunto app.

      The above attempt failed even after a full hard reset of the watch.

      Any suggestions please on how to move form my Samsung to the app on my iPhone without having to do another reset and lose the data on the watch ?

      Thanks

      Mff73M P 2 Replies Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @BinoWorld UK
        last edited by

        @BinoWorld-UK
        Is your watch set up with “discovery” on? In connectivity settings?

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        BinoWorld UKB 1 Reply Last reply Reply Quote 0
        • BinoWorld UKB Offline
          BinoWorld UK Bronze Member @Mff73
          last edited by

          @Mff73 Yes my Bluetooth is turned on all the time. I can still see the Samsung connection and it says disconnected

          Tomas5T freeheelerF 2 Replies Last reply Reply Quote 0
          • Tomas5T Offline
            Tomas5 @BinoWorld UK
            last edited by

            @BinoWorld-UK samsung sees it because it si paired already. There is special switch in watch to enable discovery. Settings/Connectivity/Discovery. It must be enabled. Without it new phone will not be able to find it. Just enabled bluetooth is not enough.

            1 Reply Last reply Reply Quote 0
            • P Offline
              Posse96 @BinoWorld UK
              last edited by

              @BinoWorld-UK good to see your post as I’ll be upgrading from my Note 10 to the S22 Ultra. I will say, every time I’ve upgraded a Samsung phone, I didn’t loose my treks in my watch or my Suunto App as with Suunto Link, the treks are already transferred.

              1 Reply Last reply Reply Quote 0
              • freeheelerF Offline
                freeheeler @BinoWorld UK
                last edited by

                @BinoWorld-UK
                in the watch you can also “forget” the connected phone under settings -> connectivity -> connected devices -> mobile app

                living sideways

                P 1 Reply Last reply Reply Quote 0
                • P Offline
                  Posse96 @freeheeler
                  last edited by

                  @freeheeler Good to know, and something I’m watching now, regarding syncing over events, I just did app updates on my phone, restarted the phone, and now my Suunto App is syncing directly with my Traverse, which is was not doing about 2 hours ago.

                  1 Reply Last reply Reply Quote 1
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