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    Running in a tunnel caused issues in the total distance computation

    Scheduled Pinned Locked Moved Suunto 9
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    • tuxellaT Offline
      tuxella Bronze Member
      last edited by

      It happened today again: the distance under the tunnel was counted twice: https://www.suunto.com/move/thomas430851/61812f0036da4049ddedc17f

      (I sent logs to Suunto)

      1 Reply Last reply Reply Quote -1
      • tuxellaT Offline
        tuxella Bronze Member
        last edited by

        Today was a bad day for my watch (S9P) : the tunnel was counted twice

        https://www.suunto.com/move/thomas430851/619ce16e0400d73f7c48dc8c

        1 Reply Last reply Reply Quote 0
        • tuxellaT Offline
          tuxella Bronze Member
          last edited by

          Another bad day (S9P): https://maps.suunto.com/move/thomas430851/61a61fcae8d0ae379d8af479

          Kilometres pace shown in the Suunto App make it clearer:
          IMG_3EF2B0F6B21D-1.jpeg

          I can’t run at 0’33/km or even 1’12/km 🙂

          I’ll wait for the next firmware to post here again.

          1 Reply Last reply Reply Quote 0
          • D Offline
            ddausw
            last edited by

            the same as before with my watch. the tunnel length is counted twice. in wuppertal there are many tunnels on my running routes. the evaluation is hardly useful.

            that seems to be a software bug and could be eliminated well 🤨

            1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Hi all, we might have a fix for this on the next release. Hold on there.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              L 1 Reply Last reply Reply Quote 5
              • L Offline
                Likarnik Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos Looks good after two tests with new firmware, thanks👍

                L 1 Reply Last reply Reply Quote 4
                • D Offline
                  ddausw
                  last edited by

                  The update does not result in a major improvement. Some tunnel distances are calculated correctly. Other tunnel distances are not evaluated correctly. Does it depend on tunnel length and GPS accuracy? I will verify it.
                  Is it possible to downgrade to firmware 2.13.18? Everything worked fine there.

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @ddausw
                    last edited by

                    @ddausw please dont confuse posts. This was a bug fix for double distance.

                    Distance in tunnels can vary due to calibration and other factors

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 1
                    • L Offline
                      Likarnik Bronze Member @Likarnik
                      last edited by Likarnik

                      Hm, looks like my tunnel is stubborn one 🙂 Yesterday I ran my route again and bug has returned 😮 It was always 5,9km-6km, then bug arrived and route expanded to almost 6,5km, fix was at 6,2km (not perfect, but ok) and now again at 6,44km. Tunnel is around 230m in length, so running out and back 0,5km is added. I’ll test again and send logs…

                      1 Reply Last reply Reply Quote 1
                      • tuxellaT Offline
                        tuxella Bronze Member
                        last edited by

                        I did another test this morning (first time since a couple of months and firmware releases), and the tunnel was counted twice again 😢

                        Firmware version: 2.20.30

                        You can find the track here: https://maps.suunto.com/move/thomas430851/6267d46cecb30d719c92f7d0

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @tuxella
                          last edited by

                          @tuxella Not clear on the issue here, I looked at your track. You did an out and back and went through the tunnel 2 times. correct?

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          tuxellaT 1 Reply Last reply Reply Quote 0
                          • tuxellaT Offline
                            tuxella Bronze Member @Brad_Olwin
                            last edited by tuxella

                            @brad_olwin Yes, I went past the tunnel for ~250m before going back into the tunnel.

                            I did the same thing and illustrated it here: https://forum.suunto.com/post/80538

                            1 Reply Last reply Reply Quote 1
                            • D Offline
                              ddausw
                              last edited by

                              After the firmware update to 2.20.30, the tunnel distances are calculated incorrectly. It looks like the old bug (double tunnel distance) has crept back in.
                              Surprisingly, the tunnel distances are calculated correctly with the Bike setting.

                              My suspicion is that the error is something related to FusedSpeed.

                              H 1 Reply Last reply Reply Quote 2
                              • L Likarnik referenced this topic on
                              • H Online
                                halajos Bronze Member @ddausw
                                last edited by halajos

                                This bug is definitely there in FW 2.20.30, confirmed by my unusual ‘cave run’, as I described here: https://forum.suunto.com/post/107721
                                @Dimitrios-Kanellopoulos can my data help to fix it?

                                1 Reply Last reply Reply Quote 0
                                • tuxellaT Offline
                                  tuxella Bronze Member
                                  last edited by

                                  I ran into the same issue today, in a shorter tunnel.

                                  I was with a friend running with a suunto 9 peak as well, and she had the same issue.

                                  Links to our activities:
                                  https://maps.suunto.com/move/thomas430851/63302284911a6a6cd8036306
                                  https://maps.suunto.com/move/oliviacolle/63302566d56fb73077f414e4

                                  Let’s hope the next firmware fixes this.

                                  isaziI 1 Reply Last reply Reply Quote 1
                                  • isaziI Offline
                                    isazi Moderator @tuxella
                                    last edited by

                                    @tuxella thanks I’ll report this today, hope that from your activities they can fix it.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    H 1 Reply Last reply Reply Quote 1
                                    • H Online
                                      halajos Bronze Member @isazi
                                      last edited by

                                      @isazi I have an example with 2km in a cave counted twice, hopefully it can also help: https://maps.suunto.com/move/halajos/63132dce955dae0f3a247721

                                      isaziI 1 Reply Last reply Reply Quote 1
                                      • isaziI Offline
                                        isazi Moderator @halajos
                                        last edited by

                                        @halajos what I can share is that the developers at Suunto are looking into this and plan to fix the issue. Unfortunately the next firmware release is already closed (and it is very close), so this will have to wait until the one after. I will keep you posted with information, if I get updates.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 2
                                        • J Offline
                                          Jaka Vogrincic Bizjak
                                          last edited by Jaka Vogrincic Bizjak

                                          Hello,
                                          It is something new about tunnel issue. I have a short tunnel (280 m) but the same issue. In the tunnel my pace on S9 is like Kipchoge 🙂

                                          When the new version it will be released.

                                          Thanks, Jaka.

                                          1 Reply Last reply Reply Quote 1
                                          • G Offline
                                            grillaume
                                            last edited by

                                            Hello, any news about the distance counted twice ? 🙂 I can report the same problem with my Suunto 9, v2.23.24… in the same tunnel as the previous messages in Paris

                                            isaziI J 2 Replies Last reply Reply Quote 1
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