@sartoric @Simon-Corne additionally, try to let the watch use the entire battery with a dummy activity on the balcony until it shuts down by itself, fully charge it and observe. if it’s still the same -> contact customer service sorry, just saw you’ve tried it already… so customer support immediately

I really don’t read too much into it beyond how long I slept. There is wide variability in how different watches report on sleep phases. On top of that there is the artificial sleep score, sleep debt, sleep recommendations, etc. Again, it’s a magic eight ball as far as I’m concerned. But interesting and I’m curious how different companies will refine it in the future.

@David-l said in Something went wrong: @OnlyoneKenobi It looks like the device wasn’t restarted - had this last week. Yeah may be… I’m contacting support today, I’ve been trying to recharge the SR since yesterday but watch doesn’t want to hear about it, it is stopped to 12% even if recharging lightning however is shown. I attach the photos taken from the watch of yesterday’s activity [image: 1707982935183-05fca31f-1d60-4fd0-8f90-94b2c6d3cfbf_1_105_c.jpeg] [image: 1707982935224-e1ab8d88-1aa6-4102-a8f6-d2c199222385_1_105_c.jpeg] [image: 1707982983246-a3ee9fdd-fbeb-4574-95b2-6a5b6a6a2d76_1_105_c.jpeg] the mystery deepens, I checked the trace of my Garmin edge and it reports the same anomaly at this point I doubt that SR is to blame [image: 1707987633367-photo-2024-02-15-09-51-10.jpg]

@Swaddy61 Hmmm yeah, wouldn’t it be more accurate that the normal range should change but as @Matúš and @wmichi have stated but over a longer time period. Similar to how the Fitness (CTL) changes and progresses over a longer consistent time?

@luke55 The sleep tracking least for me has improved substantially since its introduction and there will be ongoing improvements. The sleep tracking shows sleep phases, which I tend to have difficulty believing anyway as those are difficult to detect without professional equipment so I think not so basic. As you can see on the forums sleep tracking works very well for some, less for others. As I stated before you should wait until the watch notifies you of your sleep results, this is to prevent it from thinking you did not go back to sleep when you got out of bed in the middle of the night. You could turn off DND or do some other action before taking the watch off and the sleep notification will trigger.

Would attempting to buff out a scratch affect the warranty?

@Alex-Basicc I just wrote it elsewhere on this forum… https://forum.suunto.com/post/145477

Hello and thanks for describing that well the issue I face also, I share tatally the view and the need of custom battery mode that will allow Aod to be enabled for specific sports I would like to add that turning on AoD seems only possible before starting an activity which is a bit annoying (I discover the watch maybe there is a shortcut)

@isazi said in What is the logic for using HR-wrist and HR-belt?: @GiPFELKiND said in What is the logic for using HR-wrist and HR-belt?: @Mff73 interessant would be the answer of the folliwing question. What happened if the battery of the HR Belt goes empty when i am on exercice did the watch auromatically use WRIST HR when it is activated? No, there is no fail over mechanism implemented. are you sure? that’s a bit strange as a lot of watches (maybe all of them in that league) in case the strap stops transmitting they revert to the oHR

@Łukasz-Szmigiel Synching with Suunto app will only synchronize the time if you have the watch set to do that. Otherwise it uses GPS time.

@TitaniumDave you will be able to, in one week.

@Łukasz-Szmigiel got it… so basically no way to measure your vo2 max unless you run

@Jonathan-Schwarz it is available since yesterday

@tim3g totally agree. I really like the recently published software update for the Race. Stratum watch face looks awsome. But the always on display has such thin lines, it only looks good when there’s not too much light. Digits are barely visible in normal lightning conditions - looks almost like the display is off. The battery of my Race lasts for about six days. Would be fine for me, if if have to recharge it every four days, If I had an option to enable a brighter watch face. In darkness most of the AOD watch faces are too bright. Maybe there can be differnet types for different lightning conditions.

@Arselumaco Hard reset and reinstall te APP and now my Race is ok thanks for help

@peegee for Suunto App

@dreamer_ No worries! Just a heads up, as its something you may find useful with any device!

@RickB said in VO2 Max no longer working after Creating Customised Sport Mode: Suunto Support told me to go for a hard reset, which I did straight away. Since then no VO2 is calculated at all. Two runs were tagged as “VO2 MAX”…without telling me the value was. Activities tagged as “VO2 max” have a clear Z5 component. It has nothing to do with the VO2max value reported by the watch. And after a hard reset it may take time to get a new value if you don’t do activities with good time in various zones. I reasonably expected a customised run mode would still calculate my VO2. Yes, custom running modes show VO2max.