Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • IOS or Android issue sleep metrics

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    omunozO
    @Mff73 Yes you understand correctly. Thanks
  • This topic is deleted!

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  • S7 - Move displayed in SA while deleted on the watch before

    suunto7
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    No one has replied
  • No notifications Ater iOS13 update - SpartanUltra

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    J
    Same problem here. IOS 13 and no notifications at all. All settings are correct. I can’t seem to find anything about this anywhere. Is there a fix planned or does anyone have a tip? Edit: found the solution just a few minutes later (after having looked around for a week…). Turns out my bluetooth settings on the phone weren’t correct. For anyone getting here with the same question - found the answer here: https://forum.suunto.com/topic/3244/no-imessage-notifications-since-upgrading-to-ios-13/10
  • Sign up error on Iphone with Suunto App

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    TVGsportT
    Today after trying multiple times I could enter. I cannot mention any specific reason why it now worked as I did nothing else… But still information for Suunto to take a look at this.
  • Traverse Alpha an Suunto App Sync Issues

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    sartoricS
    @Paul-Nier Have you tried via cable with the new SL version ?
  • Movescount & NSA synching - Ambit 3 peak

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    freeheelerF
    @isazi my wife experienced very long time to sync to android recently, too…
  • 0 Votes
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    Mff73M
    @Cuevason said in El bluetooth de los aparatos iOS no capta mi Spartan Trainer pero los Windows sí: Thanks for your information. (Sorry for my english, is not very good). My problem is not with the Suunto app, my is with bluetooth. My watch dont appear in the Iphone list of bluetooth Check on your watch that Discovery setting is ON (in connectivity menu). Check on your watch that another Mobile App is not already connected (in connectivity menu, connected device). if so, delete it in the watch first. Then, it is not on phone bluetooth settings to do the paring but in the SuuntoApp : SuuntoApp will do the job to pair, and you have to see it there.
  • Route Trend is a bit too forgiving...

    Moved issue known issue
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    jthomiJ
    Is this still worked on? Did a totally new route today and was surprised I did it again. Old one [image: 1586903747046-e1db8a01-12a9-4e48-89ef-42247632d32f.png] New one. [image: 1586903793072-41e42db8-1029-44c4-a5fd-61a357e7f868.png] @Dimitrios-Kanellopoulos said in Route Trend is a bit too forgiving...: Thanks all. This is a known issue.
  • Bug: Wrong sunrise and sunset times at new location

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    Brad_OlwinB
    @hgavert I see your point but the GPS for the watch is used for more than the Sunset/Sunrise, it is used for navigation as well. The watch does not know where it is from the phone. The watch needs a GPS fix to know where it is, plain and simple. Your phone uses its Network information to tell you where you are and does not solely rely on GPS, that is why you don’t need a continuous fix. The watch does not have a cellular communication chip and has no choice. Yes you will have to get a GPS fix on the watch for the watch to know where it is. When I travel I do stand outside waiting for transportation and allow my watch to get a GPS fix. If you are interested, the S7 works differently and can get location information without a GPS fix.
  • Different HR values btwn Suunto App and Movescount

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    Simon and SandyS
    @Sanjay-Parmar Thanks Sanjay but I’ve never had an issue with my smart sensor which I’ve had for over 5 years now… I checked the data against the HRM on my S9 watch and smart sensor was definitely more accurate. I did recently replace the strap tho as the old one was falling apart, and I wonder if that is the issue. After unpairing etc again it is still looking like I’m asleep or having a heart attack while doing a trail run yesterday… I might contact Suunto Support re: my new strap. Cheers
  • Swim interval distance and average pace is incorrect

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    Sanjay ParmarS
    @Dimitrios-Kanellopoulos Thanks very much. Noted.
  • Map not showing whole route

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    Sanjay ParmarS
    @Dimitrios-Kanellopoulos Many thanks.
  • Suunto App > Apple Health Sync

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    BulkanB
    @Vinay-Menon said in Suunto App > Apple Health Sync: Does anyone actually monitor these forums? I have to say that the level of responsiveness is pretty poor to say the least. Patience is a virtue.
  • Syncing problems Ambit 2 with Suunto App

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    MarynM
    @Matmath-Bti in movescount web allow to sync to Sportracker. All your further moves will be synced to SA from MC.
  • Compare runs from different watches

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    EgikaE
    Finally got it to sync now. After fully uninstalling and re-installing the app on my iPhone. No idea what caused the hiccup…
  • Lack of manual, training laps in Suunto App [ambit3]

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    MarynM
    Sport tracker is showing properly manual laps. [image: 1585495880577-05a60db2-93a9-4ef4-939b-184e430de7bc-image.png] Training laps are not visible
  • Recoverytime is still wrong

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  • Suunto App Strava choose what to sync

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    isaziI
    For what I know, every new activity goes automatically to Strava if you connect it to SA.
  • No Map after running...

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    M
    @cosmecosta Not sure with the actuality…

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