Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Odd weekdays on sleep tracking

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    Dimitrios KanellopoulosD
    @kapaxxx Can I see the charts? TOP bars. I find it a bit difficult to understand the problem here (not that I am implying there ins’t one)
  • Suunto 9 don't sync sport mode in IOS

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    isaziI
    @goncalot3 modify existing sports mode or create new ones? Because I believe you can create new ones, but not modify the default ones.
  • Suunto App doesn't Sync exercise changes to Apple Health or Activity App

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    sartoricS
    Could be an AH limitation. Have you tried to check other post regarding AH ? https://forum.suunto.com/search?term=Apple Health&in=titlesposts
  • DownHill Skiing - Data management

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    Dimitrios KanellopoulosD
    @Lozen Services meaning QS, other apps etc. So yes the sync is missing some data afaik
  • Suunto app login error for Iphone

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    D
    @Dimitrios-Kanellopoulos Every time I hit the “accept terms” it rolls back to the sign up page and produces the error.
  • Can’t edit, delete or use custom downhill sport mode

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    freeheelerF
    @Brad_Olwin maybe they fixed it already
  • This topic is deleted!

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  • Can't connect TrainingPeaks to Suunto app

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    Dimitrios KanellopoulosD
    @Annika-Eurola should be much faster than MC Anytime and thanks for the kind words
  • Suunto app tries to sync 100 activities at the same time

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    Annika EurolaA
    @Dimitrios-Kanellopoulos yes maybe I will try restoring the factory settings. Thank you.
  • Suunto app: Heart rate data is missing in activity.

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    K
    Appreciate your help. @NickK @Dimitrios-Kanellopoulos
  • Cannot connect with Service iOS

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    Dimitrios KanellopoulosD
    Hi this was broken with the last iOS update. We pushed a new one today that should be available soon
  • Weather.com widget

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    Asaf BahirA
    @Dimitrios-Kanellopoulos It works finally Thank you all for your support
  • iOS 1.15.0 (7887) Generic comments

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    Dimitrios KanellopoulosD
    @martin its kinda typical for charts to draw a staight line but this should not be like so.But its also a not finished feature so arguably hold on with bugs / feedback
  • Battery drain

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    surfboomerangS
    Same for me. Even after the 4.17.1 release. I only have notifications enabled. [image: 1580935602001-screenshot_20200205_214237.jpg] [image: 1580935601990-screenshot_20200205_213939_com.huawei.systemmanager.jpg]
  • Open water swim mode - map isn't correct

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    Simon and SandyS
    Hi all Just wanted to give an update since the repair centre replaced my watch back in Dec as it was considered faulty. I can definitely confirm that the watch was faulty as I’ve given my replacement watch a couple of good runs … one swimming point to point in the ocean, sighting lots and the second in bumpy and rough ocean swim racing conditions. Both swims were mapped out perfectly … can even see where I was being pushed by the swells in the race! In the race also, I turned on the watch and few secs later started swimming (as I was late to my start wave) and it only took a second for the GPS to lock. The service centre in HK was excellent - sent my watch off on Monday and got it back on Friday. So am absolutely loving my Suunto 9 watch. Very happy customer now Cheers
  • Wrong break time in Suunto app when in interval mode

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  • This topic is deleted!

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  • How to remove user pic in Suunto App?

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    freeheelerF
    @RiphRaph SA will keep the Suunto teams entertained for still some time
  • App does not show entire run

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    cosme.costaC
    @Willie-Lam said in App does not show entire run: @Willie-Lam I checked the AGPS file - assume this means Assisted GPS - it says N/A. I did a soft reset and re-synced with the app twice. It is still showing N/A. Any suggestions? Yes it is Assisted GPS and probably here is your problem. and if its is N/A means that is not available so you will have problems having the GPS fix at the beginning of the activities and also with the track. I understand that before you start running you wait until you have the GPS fix, the arrow stops blinking, changes color and the watch vibrates (at least in the S9 and SSU), if you do not do that and start running you won’t get gps signal so no track until the watch is able to get the signal. The distance is correct because watch’s accelerometer + Suunto algorithms do the job. Regarding the AGPS N/A you should try to sync some more times, if not you can also use the cable to update the AGPS. If you are in SA, in the watch view you can see if the app says that optimizes GPS. If this still doesn’t help then maybe @Dimitrios-Kanellopoulos can look deeper into it.
  • Presentation error in feed

    bug ios
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    Brad_OlwinB
    @jthomi I will keep an eye on this too but I do not remember this happening to me.

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