Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • iOS Mapbox not showing

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    69 Views
    Brad_OlwinB
    @Neal-Markham No, over a year with no issues.
  • iOS version shows less info than Android

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    1 Votes
    12 Posts
    486 Views
    Mff73M
    @nseslija Thanks. Nice patchwork colors and ascent totals.
  • Suunto 5 start of week

    Locked
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    83 Views
    Brad_OlwinB
    @Chrissy-Maryann Please search the forum before you post, I have locked this topic as it is well discussed.
  • Best way to to move on to release app vs. beta

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    M
    OK, I’ll wait a while, current beta version still has 59 days before it expires.
  • Wrong distance with bike speed sensor.

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    7 Posts
    290 Views
    D
    Same problem. Suunto Ambit Peak 3 and bike sensor. In my case distance is underestimated, not increased. I can see that cadence is correctly recordered, but speed is not, then distance at the end of the ride is wrong.
  • No ascent with GPX

    Locked
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    68 Views
    ink357I
    Ok, sorry, my search was not good enough. You can lock this one
  • !IOS 13 and route import!

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    10 Posts
    528 Views
    N
    @Martin8131 This is solved, as far as I know…
  • Swimming workout stats. Improper percentage of heart rate zones

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    212 Views
    A
    @isazi yes, i did via chat in SA… the only recommendation was about proper use of HR smart sensor. They do not see the reason transfer it to devteam. My small data science background convinced me there is nothing to do with it but SA itself shall be fixed somehow.
  • Syncing issues

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    19 Posts
    623 Views
    MILO83M
    Hi guys, I’m an owner of an Ambit 3 Peak and have troubles syncing my moves to the Suunto App. I have uninstalled the Movescount App and (re)installed the Suunto App several times (followed the procedure by @Brad_Olwin) but the issues remain. Some moves sync immediately, some require days if not weeks. Longer moves have more trouble. The watch starts syncing moves and the procedure fails. I have to initiate the syncing process over and over in order to get the moves to upload. But what’s funny… sometimes (rarely) the moves sync without any issues. Watch: Ambit 3 Peak Phone: iPhone 11 (iOS 13.3.1) Suunto App: 1.15.1 Haven’t found any patterns (battery status, network status, phone lock state, etc.) in the behavior. And another thing - pairing and syncing with a Samsung Note 8 works like a charm. Would be great if we had a sync through cable as a plan B.
  • Odd weekdays on sleep tracking

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    Dimitrios KanellopoulosD
    @kapaxxx Can I see the charts? TOP bars. I find it a bit difficult to understand the problem here (not that I am implying there ins’t one)
  • Suunto 9 don't sync sport mode in IOS

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    isaziI
    @goncalot3 modify existing sports mode or create new ones? Because I believe you can create new ones, but not modify the default ones.
  • Suunto App doesn't Sync exercise changes to Apple Health or Activity App

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    2 Posts
    63 Views
    sartoricS
    Could be an AH limitation. Have you tried to check other post regarding AH ? https://forum.suunto.com/search?term=Apple Health&in=titlesposts
  • DownHill Skiing - Data management

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    Dimitrios KanellopoulosD
    @Lozen Services meaning QS, other apps etc. So yes the sync is missing some data afaik
  • Suunto app login error for Iphone

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    4 Posts
    80 Views
    D
    @Dimitrios-Kanellopoulos Every time I hit the “accept terms” it rolls back to the sign up page and produces the error.
  • Can’t edit, delete or use custom downhill sport mode

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    7 Posts
    147 Views
    freeheelerF
    @Brad_Olwin maybe they fixed it already
  • This topic is deleted!

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    No one has replied
  • Can't connect TrainingPeaks to Suunto app

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    9 Posts
    172 Views
    Dimitrios KanellopoulosD
    @Annika-Eurola should be much faster than MC Anytime and thanks for the kind words
  • Suunto app tries to sync 100 activities at the same time

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    116 Views
    Annika EurolaA
    @Dimitrios-Kanellopoulos yes maybe I will try restoring the factory settings. Thank you.
  • Suunto app: Heart rate data is missing in activity.

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    K
    Appreciate your help. @NickK @Dimitrios-Kanellopoulos
  • Cannot connect with Service iOS

    Moved
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    6 Posts
    167 Views
    Dimitrios KanellopoulosD
    Hi this was broken with the last iOS update. We pushed a new one today that should be available soon

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