Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • BT connection to Suunto app draining Spartan Trainer battery

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    465 Views
    freeheelerF
    @Afirstam ok i did not see this with Ambit and SA. But I think it’s also different with the newer watches and they sync less often…
  • Incorrect activity date/time after traveling and changing time zones.

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    sartoricS
    I guess it’s known … https://apizone.suunto.com/fit-description
  • 0 Votes
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    190 Views
    B
    So, about this. Eventually I gave up and let the watch update without saving the data. Then Suuntolink worked for a while, though the app remained useless (could connect but synching reliably crashed the app). Now Suuntolink has stopped working. It will tell me happily that my “watch is up to date”, but it won’t synch anything anymore. Ever. I’m nearly at the point where I think I’m just going to throw it out and “write it off”… This is way too much hassle.
  • Bug of suunto app after an update

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    sartoricS
    Yes, you can
  • Permanent "Suunto Watch" notification

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    J
    @Dimitrios-Kanellopoulos I still have the problem, that notifications which have been read or acknowledged on the mobile, still show up in the watch - until next forced restart of the watch. Is there another possibility to get rid of them? And I have one recurring event which still is popping up immediately after restart even there is no notification on the mobile (iPhone SE, whole day event for several days (series) with notification 1 day in advance). I have two such events in my calendar, only the “first” is showing up after restart in the watch. After EACH restart! Was able to fix at least this part, the event was dedicated to a group which I am in (OK) and additionally to me directly as well (WRONG)!
  • Unable to login to suuntoapp

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    Łukasz SzmigielŁ
    Yeah, I was able to login successfully finally. However, Strava sync is still down. I went on and removed my last workout as per instructions here: https://support.strava.com/hc/en-us/articles/360018647552-Suunto-App-and-Strava (Troubleshooting a Missing Activity) So I’ve removed the activity in app and while it persists in watch memory, it doesn’t resync with suuntoapp. Will it refresh finally or am I missing something? EDIT: Cleared the cache and data, logged-in and performed clean sync. Everything works fine now.
  • Suunto app doesn't sync all activities from Spartan

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    Dimitrios KanellopoulosD
    Hi please use this version here Uninstall the current one first. Tell me if that worked
  • No synchronization of the app between 2 devices

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    Rob33R
    [image: 1566235891559-20190819_192905-resized.jpg] [image: 1566235902202-screenshot_20190819-192925_suunto.jpg]
  • Movescount not updated

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    104 Views
    suzzloS
    If you sync routes or sportmode customization between SA and watch, MC sync brokes
  • Sleep time showed differently in SA

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    plopes73P
    Hi all, I was missing sleep tracking in Suunto App since I’ve updated to 4.9 (about 2 weeks ago). Yesterday I just turn off sleep tracking in the watch, and turn it ON again, set up the same start and end hours, and today I’ve got the same hours, deep sleep, HR,… on wach and in App. Don’t know if you have tried it already. Cheers Pedro
  • Android 4.9 large font and time zone UI issues

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    ?
    @zhang965 Yes, that’s what I mentioned in the title of my post. However the second part of the post about the erroneous time zone translation has nothing to do with the fonts.
  • Fake spikes on HR graphs

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    Dimitrios KanellopoulosD
    Ok I ll create a but. Unfortunately I dont have an Android phone to validate this atm. My N6P crashed with me falling on a rock but my One+7 is on its way thankfully friday. Could you send a link to this activity to check why? (You can pm me)
  • Android 4.8 : Generic comments

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    aldnetA
    @sartoric yesterday I have the issue, sleep data doesn’t sync to the app, and in the watch data is present. But today works well
  • Can't sync long workout with suunto app

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    pilleusP
    @Dimitrios-Kanellopoulos said in Can't sync long workout with suunto app: delayed from google May be that it is a problem with Suunto servers, because my two activities from this morning and evening were not synced to Strava. No problem on Strava side, as far as I know.
  • Manual Laps, suunto app spartan sport whr baro

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    mihaly chbM
    Thank you Dimitri! Laps in beta are there!
  • Mapbox terrain maps not displaying

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    EgikaE
    @Dimitrios-Kanellopoulos Still the same here. Fine in overview, not there in map view. [image: 1565375542296-e30adcfe-2ba6-4712-a4a2-1d315c51ef80.png] [image: 1565375542283-25c2296a-24ba-4c1e-a64b-9d226d4cb075.png]
  • Download moves from Android to Traverse is working

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    No one has replied
  • POI upload to watch discontinued.....

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    708 Views
    Mats DjupsjöbackaM
    @ChubbyCrusher said in POI upload to watch discontinued.....: I’ve been completely blown away by how Suunto has totally disregarded the primary user group they had a clear lead with: hikers/skiers/Backcountry navigators. I totally agree. I was considering switching to SA since Suuntolink suggests that SA is the future… Lucky me that read the FAQ and this thread. Given that moving to SA apparently will disable upload of POIs to my Spartan makes Suuntos “suggestion” very difficult to understand. How can Suunto recommend something that would disable a key function for navigation?
  • Fit file download probkem

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    Dimitrios KanellopoulosD
    @Evangelos-Kopasakis No worries. Good to know btw for other users. You are welcome Παρακαλώ.
  • Missing public activities in Android app

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    Dimitrios KanellopoulosD
    Hi that is correct. We stopped this functionality in order to improve it and will come back later this week.

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