Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Treadmill Sportsmode is flawed

    16
    0 Votes
    16 Posts
    452 Views
    B
    @zhang965 wouldn’t solve the problem with Stryd and power as target, would it?
  • Suunto app

    3
    0 Votes
    3 Posts
    156 Views
    Saketo NemoS
    If you’re running official app, try Beta
  • Watch problem

    4
    1
    0 Votes
    4 Posts
    106 Views
    sartoricS
    @CiaranP said in Watch problem: By soft reset, do you mean holding the top right button for 10-15 seconds. Yes. So I’m afraid you need a full reset, but before doing it you can try to let it discharge completely to see if it will “wake up” while recharging
  • SA share link to activitiy not working?

    23
    0 Votes
    23 Posts
    816 Views
    bestwareB
    Any news on this issues? Have got some problems since one week. None of my newly created links are working! (An error occurred. Please refresh the page.) e.g. https://app.suunto.com/move/christian490411/5d6fdfdfa6957ba544edffff/
  • Can't get activities to sync now

    25
    0 Votes
    25 Posts
    917 Views
    Dimitrios KanellopoulosD
    @Fotis-Panitsas Ελα φιλε! Αν μπορεις μπες στην beta. πρεπει να εχεις εγκατεστημενη την 4.10.χ εκδοση. https://play.google.com/apps/testing/com.stt.android.suunto Κανε κλικ εδώ πανω και σε λιγο θα εχεις το update
  • Android add friends/followers

    3
    0 Votes
    3 Posts
    125 Views
    Holby19H
    @suzzlo okay. Thank you. I did the log out and back in with no luck. I guess I could uninstall.
  • 0 Votes
    9 Posts
    222 Views
    Dimitrios KanellopoulosD
    @Jessica-Monk is it still on sa servers (check st)
  • Android 4.10.1 : Calories graph scale

    1
    3
    0 Votes
    1 Posts
    114 Views
    No one has replied
  • Suunto 9: can't sync large activity

    suunto 9 suunto app large
    8
    0 Votes
    8 Posts
    396 Views
    Dimitrios KanellopoulosD
    @Aaron-Iles anytime. We have some issues releasing this release out on public asap unfortunately
  • Public workout type marked as Other6

    11
    1 Votes
    11 Posts
    207 Views
    Dimitrios KanellopoulosD
    @Łukasz-Szmigiel yes saw that as well. Clearing the app cache fixes it. Looks like only those stored locally chnage. So no data mess.
  • Routes onto watch

    Moved
    9
    0 Votes
    9 Posts
    369 Views
    sartoricS
    @humpha said in Routes onto watch: Not ideal to have to uninstall but at least i have the route on my watch for the race Usually you don’t need to Maybe something was stuck from some unknown reason and maybe (I don’t remember well) there was a bug on routes management on that version. It could be an App cache issue too, so it could be enough to wipe the cache data instead of uninstall/install
  • Watch heartrate different to suunto app

    7
    1 Votes
    7 Posts
    184 Views
    freeheelerF
    @atrekinthesun if you put on the belt on dry skin it will have problems to measure your heart rate. try to put a bit water to the belt’s connector patches before the run. I rarely have issues, no warmup before it works!
  • Android 4.9 : Generic comments

    79
    1 Votes
    79 Posts
    3k Views
    Y
    @Rob33 It shows the “best” week/day/month of the metric chosen. In your case, the day with the most calories burned. In the case of average pace, it shows (incorrectly IMO the highest (worst) average pace per duration.
  • Android 4.6.0 : Generic Comments

    153
    0 Votes
    153 Posts
    5k Views
    Rob33R
    error of version
  • 0 Votes
    5 Posts
    209 Views
    Brad_OlwinB
    @silentvoyager I cannot speak for Android but with iOS this is not an issue. I always have my app running and use Suuntolink often. I have never had an issue there. If running MC app and SA app on the phone at the same time there is a problem. Note that Suuntolink will not synchronize moves as the connection to SA has disabled that.
  • Activity isn't being tracked by map

    map activity-tracking distance mapping
    6
    1
    0 Votes
    6 Posts
    538 Views
    X
    This was happening to me too. I found out that there was something wrong with the GPS file, and it wasn’t syncing correctly. All I had to do was do a soft reset, and it has worked perfectly ever since.
  • Location permissions | annoying Notification | general Question

    6
    0 Votes
    6 Posts
    175 Views
    Dimitrios KanellopoulosD
    @frazer anytime I learned some things today as well. Thank you
  • Samsung S10+ app freezes and crashes constantly

    2
    0 Votes
    2 Posts
    83 Views
    Saketo NemoS
    What version have you used?
  • BT connection to Suunto app draining Spartan Trainer battery

    24
    0 Votes
    24 Posts
    556 Views
    freeheelerF
    @Afirstam ok i did not see this with Ambit and SA. But I think it’s also different with the newer watches and they sync less often…
  • Incorrect activity date/time after traveling and changing time zones.

    14
    0 Votes
    14 Posts
    336 Views
    sartoricS
    I guess it’s known … https://apizone.suunto.com/fit-description

Suunto Terms | Privacy Policy