Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • No Suunto notifications

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    B
    super annoying when notifications stop working like that! Have you tried checking the app’s notification settings or making sure Do Not Disturb isn’t on? Also, updating the app or restarting your device might help.
  • Problem with training evaluation of imported activities

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    B
    I am evaluating the suunto platform right now. I am tempted to buy a race S. I have the same issues. Imported activities are marked correctly, but intensity zones and impact/effect does not seem to register these external activities correctly. Is there any way suunto can take these activities into account? regards Flo
  • HR avg missing in pool swimming

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    herlasH
    @isazi sure, thanks a lot. I’ve given you some examples via PM. Seems to be happening for both Android and iOS BTW.
  • GPX export generates invalid XML for longitude close to zero

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    G
    Running the GPX file through gpsbabel also fixes it, the numbers with exponents are replaced by decimal numbers. Invalid XML in downloaded GPX file: <trkpt lat="51.273887000" lon="-9.97E-4"> <ele>163.400</ele> <time>2023-09-23T15:21:18Z</time> <extensions> <gpxtpx:TrackPointExtension> <gpxtpx:hr>117</gpxtpx:hr> </gpxtpx:TrackPointExtension> </extensions> </trkpt> Correct XML: <trkpt lat="51.273887000" lon="-0.000997000"> <ele>163.400</ele> <time>2023-09-23T15:21:18Z</time> <extensions> <gpxtpx:TrackPointExtension> <gpxtpx:hr>117</gpxtpx:hr> </gpxtpx:TrackPointExtension> </extensions> </trkpt>
  • Route planning stops working

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    3 Posts
    299 Views
    T
    @Dušan-Ković same, seems to only be recently. Same steps to rectify.
  • Wrong avg Pace in Suunto App

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    VoiGASV
    @GiPFELKiND Is it possible you made a break during the workout? There are also about 10 minutes missing. You should see it in the workout details as a separate time in rest or something similar. There was a feature regarding this in one of the latest updates
  • Major Issues with Suunto App Route Editor for mountain activities

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    Maximilian MustermannM
    @vinc14 The first rule of avalanche planning is not to speak of Skitourenguru.ch. May these pronouncements safeguard the sanctity of our fellowship and shield the unready from the perils of forbidden knowledge. Only kidding. Skitourenguru is a great resource indeed. Just funnel through some other tool to add “ele” information to the downloaded GPX. One of the other great sources, https://whiterisk.ch/de/tour/tours, told me that they will be adding “ele” information to GPX exports this winter still. In Switzerland can count ourselves very lucky to have such excellent official support tools for avalanche research, prevention and training.
  • Android 4.106.xx

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    23 Posts
    2k Views
    F
    it looks like home screen widget, the one with “progress - ctl-atl-form”, doesn’t update data day by day. So I have to open an app to refresh the data shown on the widget.
  • NGP is deleted in Running Activity

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    4 Posts
    387 Views
    Dimitrios KanellopoulosD
    Bug, fixed on next version
  • Phone constantly rebooting

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    mlakisM
    @Seanfitz76, maybe same problem as reported here: https://forum.suunto.com/topic/12261/android-12-crash-opening-suunto Can you provide extra info about Android version, when it mostly happens etc?
  • Incorrect "Heart rate (AVG)" for automatic laps (OK for manual laps)

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    332 Views
    flo7zF
    I noticed the same with the running mode while the indoor cycling mode seems ok.
  • Appairage impossible entre montre et appli

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    225 Views
    ?
    @bjornL44 tu as essayé de complètement supprimer la montre de la liste des appareils Bluetooth du téléphone ?
  • Android 4.104.xx

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    Mff73M
    https://forum.suunto.com/post/144746 Same issue with my today activity. [image: 1735586221124-screenshot_20241230_201249_chrome.jpg]
  • Suunto app - issues with allow background usage

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    No one has replied
  • Suunto app doea Not load and sync

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    220 Views
    Mff73M
    @snuernbe maybe totally uninstall it and reinstall it first.
  • No power graph when importing indoor cycling workout

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    1 Posts
    137 Views
    No one has replied
  • Activity tab remains empty

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    Wojciech PlonaW
    Yesterday I tried to connect watch to the iPad and, to my surprise, all the data was loaded and displayed correctly. So then I repeated the whole process of unpairing, deleting app cache on my android phone, also deleted bluetooth cache. Turned connection discovery off and on, paired and voila, all data is displayed correctly on my android app. I don’t know which step helped but I’m glad it worked, maybe someone will find this post useful.
  • Pausing activity causes skewed graphs of ZoneSense is used

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    264 Views
    Dimitrios KanellopoulosD
    @halajos known
  • is suunto cloud down?

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    2 Posts
    279 Views
    Jiri KroutilJ
    @Jaakers my morning aktivity(1 h ago) Is fully synced. Watch, android app, web app
  • Parial sync problem Step and calorie

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    690 Views
    mickywickyftwM
    @Antonio-Manuel-Lopez-Arjona I had tried it, or something like it, but it worked this time! Thanks for the reminder: Disconnect the app from the watch menu Forget the watch in the phone’s Bluetooth devices list Clear both cache and user data from the Suunto app Relaunch the app, enable discovery on your watch, use the app to reconnect, let the initial sync run through to the end

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