[Android] Issues & Bugs

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  Text cut in "add image" / Gallery view
  • sartoric  

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  Thanks created an issue about this
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  App always syncs 45 activities
  • sjgebbett  

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  There was an issue related to app data to be cleaned (from android settings - application - clean app data and cache). I’m not really sure this can help you as you installed the app from scratch on a new phone, but maybe you could give it a try. You could try to “force close” the app too
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  Movecount & Suunto App Notification
  • Brendon Leong  

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  Hi @Brendon-Leong Caller should be visible on watch. Which Spartan / firmware do you have ? Suunto App version ? Movescount version ? Do you have both apps installed on the same phone ? Consider that this forum is mainly for Suunto App discussions and “officially” you can’t have both apps on the same phone due to some resource sharing issues For Suunto App : did you already try to unpair - pair the watch and logout/login ? This should fix the issue (from previous version) as SA will ask again for access rights to your Phonebook
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  Weird but amusing bug in 3.43
  • ianshowalter  

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  @ianshowalter should be fixed in latest as its a known internal bug
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  Route planner and SA
  • Dušan Ković  

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  @Dušan-Ković afaik recreating the routes in SA or factory reset and go back to MC.
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  [Android] Indoor Cycling doesn't show speed graph
  android indoor cycling • • suzzlo  

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  Reported thanks
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  Notification setup
  android known issue • • alberto.cerea  

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  @alberto-cerea Please, use the search function and you’ll see that this has been already discussed (a lot ) This should be available in the future in both Android and IOs (maybe is already available in IOs).
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  Suunto App Strava sync
  strava • • Václav Král  

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  I’m not sure if there is a table with all correlation activities types between SA and Strava, but it would be very useful. In the same case, it would be great to have big table with all correlation: I suspect that watch and SA backend use same activity types, but not same activity types en SA mobile (at least in Android), so I put here 2 columns.
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  3.53 - Custom sport - Error message "An error occurred"
  android bug sport mode customization 3.53 • • sartoric  

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  I saw it on Android, you just don’t need to swipe from Suunto App too any other one, just pushing in the “last apps” button and coming back to SA, it’s enough to trigger the error.
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  Android 3.54.1 Generic Comments
  • Yannis Belouris  

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  Hotfix bug fix nothing visible or affecting the user
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  Android 3.54.1 - HR missing at Strava-Upload
  • Heiko Höbel  

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  Please use the search function first This is a known issue : https://forum.suunto.com/topic/1549/android-strava-issues-with-3-54-and-3-54-1
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  Wrong timeline
  android known issue • • Václav Král  

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  known issue thanks man
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  Routes created in Android SA and synced with iOS SA in to SSU are corrupted (0 m).
  bug route • • S1ngletracker  

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  @S1ngletracker said in Routes created in Android SA and synced with iOS SA in to SSU are corrupted (0 m).: Did not find any topic for this. When you create a route in Androin Suunto App and use iOS version of the Suunto App to sync the route to SSU the route gets corrupted. The length is always 0 m and when you use the route in navigation, SSU informs about every 100 meters that “you have reched the destination”. The elevation curve seams to be ok but the location stays at the start eaven if you go trough the route. So this is brogen. I tested this way of creating routes becouse the bigger screen on tablet. SA Android 3.54.1, Samsung Calaxy Tab3 Android 8.0 SA iOS 1.5.0, iPhone 12.1 SSU 2.5.18 great feedback
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  Bluetooth compatibility
  • Eddy84  

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  @Eddy84 No problems with BLE in pairing and sync moves and all other stuff. My problem is with notifications. In app is on, i tried to unpair watch and pair again, clear cache and 12s in watch. No results. I never had this problem in iOS.
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  Route elevation gain isn't displayed after saving.
  • silentvoyager  

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  Known. Check this and vote https://forum.suunto.com/topic/1122/route-planner-elevation-stats
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  "Last Month" date designation for a race that I did in November.
  • silentvoyager  

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  @silentvoyager Calendar is coming soon. The last beta already shows something
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  App Is Force Closing
  • Timmy Howard  

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  @Timmy-Howard reinstall pehaps
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  Custom Sports Mode - Indoor Cycling
  android bug indoor cycling custom sports mode • • Russ Seaton  

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  @Russ-Seaton Did you turn off GPS?
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  Saving routes issue.
  • Jordi Nunez  

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  @Jordi-Nunez Do you have the last beta? The issue should be solved. Try to enable BT before creating the route
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  small visual bug
  • Yannis Belouris  

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  Me 2. 5.99 inch phone
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  Auto pause Suunto Spartan
  • phomden  

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  @phomden Your question is not clear to me, do you mean that the watch and phone show different values? Can you list the watch model and phone model?
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  HR data in Suunto App/Strava and Movescount/Watch different
  • Keelan Birch  

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  Hi, This issue was reported already. We are awaiting fix. Hope that it will be ready soon. Check this thread please https://forum.suunto.com/topic/1998/android-3-59-1-hr-info-exported-to-external-service-strava-runalyze-etc-is-wrong
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  Android 9 Sports Mode Customization Error
  • Joshua Black  

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  Phone ? This disconnect should not happen.
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  Does Suunto app sync treadmill workout distance to Strava?
  • ayushsobti  

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  Using the Suunto app and Sunnto 9 both with the latest version I’ve had my distance reported to Strava when synced. The numbers synced doesn’t quite match up from Suunto to Strava. I’d expect them to be exact yet Strava has 10-some seconds added to duration and the rpm and HR differs as well. Distance is the same though.
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  sleep chart limits
  • Yannis Belouris  

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  let check this again as we improve this component. Please ping me after the next 2 betas if it has not changed.