[Android] Issues & Bugs

• ?

  SA syncs stops when interacting with the watch
  bug • • A Former User  

  4
  1
  Votes
  4
  Posts
  94
  Views

  

  Yes I agree
• 

  Suunto 9, SA and Speed spikes
  • Dušan Ković  

  4
  0
  Votes
  4
  Posts
  128
  Views

  ?

  @Dušan-Ković I think it is a feature/bug. Better send an email to support-en@suunto.com to make your voice heard. I am not sure if it is being worked on.
• N

  Danish translations watch / SA
  • Nhumbug  

  4
  1
  Votes
  4
  Posts
  40
  Views

  

  @Nhumbug said in Danish translations watch / SA: opstigning Great! Thanks I ll move this forward!
• B

  Notification issue: Suunto 9 and Samsung Galaxy Note 3
  notifications suunto 9 samsung galaxy note 3 • • bboris  

  4
  0
  Votes
  4
  Posts
  121
  Views

  

  Good
• C

  Notifications possible bug
  • cmiller6070  

  4
  1
  Votes
  4
  Posts
  142
  Views

  

  @cmiller6070 I suppose everything is enabled in android, settings / notification, isn’t it ? Unfortunately I don’t have android 8 so maybe it’s something related to that version.
• 

  Lost connection
  • Jonathan Newby  

  4
  1
  Votes
  4
  Posts
  108
  Views

  

  I have the same issue on iOS. after every workout in order to sync with the app I have to quit the application in order to sync. No need to the whole process of pairing.
• 

  Weekly view
  • Jonathan Newby  

  4
  0
  Votes
  4
  Posts
  63
  Views

  

  ah ok. Yes we are working on this perhaps on the watch as first target
• 

  Notifications and vibrations on the Suunto 9
  • pilleus  

  4
  1
  Votes
  4
  Posts
  66
  Views

  

  Let me report this
• A

  Periodically crashes of watch Suunto Spartan Ultra HR when connected with Suunto app
  spartan ultra • • Andreas PÖLZL  

  4
  0
  Votes
  4
  Posts
  101
  Views

  

  @Andreas-PÖLZL But apps installed could crash both apps, and cause bad syncs, and also can cause a bricked watch. That was often discussed here. I am on iOS but Android is the same I thing. You can use both apps and the watch. But always be sure that only ONE app is running, even in the back. I use MC to sync my watch to Movescount and Strava, then close the app, wait a couple of minutes to be sure no process is running in the background. Then start the SuuntoApp and sync again. And close the app when sync is finished. Works for months now. Sometimes I forget the close MC or SA in the back while opening the app, and then it just doesn’t work, and sometimes it forces the watch to start new.
• G

  Not display only whatsapp notification
  • Giulio Cannas  

  4
  0
  Votes
  4
  Posts
  55
  Views

  

  @Giulio-Cannas What about these ? https://forum.suunto.com/topic/41/notifications-on-android https://forum.suunto.com/topic/1678/notifications-in-android There are tests that can be done (unpair, battery saving etc. ) have you already tried it ? It could be an problem related to Android 8
• C

  Treadmill Sportsmode is flawed
  • Cyberbob13  

  4
  1
  Votes
  4
  Posts
  99
  Views

  

  @Václav-Král said in Treadmill Sportsmode is flawed: @Cyberbob13 Workaroud: switch OFF GPS in custom battery mode in S9 for treadmill. Works fine for me Great suggestion but is the breadcrumb field there still?
• A

  3.59.1: Cannot connect to any service anymore - "something went wrong"
  • Armin M  

  4
  0
  Votes
  4
  Posts
  97
  Views

  

  @Armin-M thanks. !
• M

  Triathlon Splits not visible on app but appear in MC
  • MarkG  

  4
  2
  Votes
  4
  Posts
  122
  Views

  

  @MarkG For sure, every user has his own experience. In my personal experience the way I wear my watch is: I wear my watch 24x7 Normally it’s weared like a normal watch When I’ll take a workout I press it about 1 inch (2-3 cm) above my wrist bone and tighter than normal Temperatures here are relatively mild (and I don’t go out for training if it’s colder than 5-7ºC) but cold enough to put a difference Anyway, I never had your poor experience. I know someone who needed to depilate his wrist to let his watch take good data (with Suunto and with Polar), but as I told you, mine is pretty hairy and have no problems. Coming back to multisport conversation, it’s like a pretty nightmare: Spartan Series (and S9) are multisport series just because: have a triathlon mode (but limited to exactly just that) you’ve got the option to change sport mode whenever you want (but hey! nobody said it must be easy!) BTW, MC has a good point of view of the triathlon and multisport records, but it’s not still expected on SA.
• D

  I get only phone call notifications
  • Droro  

  4
  0
  Votes
  4
  Posts
  67
  Views

  D

  @sartoric fixed it, thanks!
• B

  Diary: Steps and calories not showing the correct amounts.
  • Borsah  

  4
  0
  Votes
  4
  Posts
  107
  Views

  S

  Having the same issue. Suunto: any solution yet?
• 

  Android 3.64.2: Edited activities uploaded as original
  • Michal Orlík  

  4
  2
  Votes
  4
  Posts
  125
  Views

  

  @stromdiddily I had disabled data on phone
• C

  Any upcomming release for suunto zh China version?
  • coolspace  

  4
  1
  Votes
  4
  Posts
  186
  Views

  C

  @Dimitrios-Kanellopoulos just updated to 3.64.507, still haven’t solve the movescount issue. btw does suunto allow china 3rd app to connect with suunto zh international？ currently they only support movescount and suunto zh china.
• 

  Incorrect Gain on Run
  • Ryan Cantor  

  4
  0
  Votes
  4
  Posts
  83
  Views

  

  @moe67er no he is recording via the app
• T

  Pairing failed for some reason
  • TriBird  

  4
  0
  Votes
  4
  Posts
  77
  Views

  T

  I had forgotten to unpair the watch from the phone as well as the app. Everything is working fine now!
• M

  3.64.507 Sport mode customization
  • mskrzek  

  4
  0
  Votes
  4
  Posts
  87
  Views

  

  Well … “edit” is for the short list, as said on its left A classic click on the (colored) mode open the edit view. Long press = edit short list Quite normal gestures imho In fact you can add a new custom mode, to have it on the list. Grayed ones are those inherited from MC Out of curiosity, which modes can’t you find ? Watch model ?
• 

  Android SA Stats Screens
  • malcyway  

  4
  0
  Votes
  4
  Posts
  90
  Views

  S

  @malcyway A good app should properly adjust to the system font size. Suunto app isn’t a good app. Accessibility settings like font size are for older folks with deteorating eyesight. Unfortunately that includes me, and I have exactly the same issues with time fields not fitting. I complained - nothing changed.
• 

  Watch not syncing activities with App
  android sync problem • • Jessica Monk  

  4
  0
  Votes
  4
  Posts
  47
  Views

  

  @Václav-Král said in Watch not syncing activities with App: I seen this on my Pixel 2, even on iPhone 6s. Just restart phone I have Pixel 2 You are right, I always forget how feisty BT can be sometimes. Cheers.
• T

  Memory full although syncing
  • ttsirkia  

  4
  0
  Votes
  4
  Posts
  86
  Views

  

  @ttsirkia i have an Ambit3 too first time. No problem if you synced everything. It warns you until 100% of memory are used. One or two activities later the message does not come anymore.
• 

  translation error for PT: medium pace is showed as medium cadence
  issue known issue translation • • Patricia Póvoa  

  3
  1
  Votes
  3
  Posts
  30
  Views

  

  Hi this is now a known issue
• 

  Workout feeling: backend sync and edit
  issue known issue • • suzzlo  

  3
  2
  Votes
  3
  Posts
  57
  Views

  

  Hi this is now a known issue but will take time to be implemented (not a prio for now)