@sai-mon https://forum.suunto.com/topic/15153/crash-reports-collection-q1-2026

@Josaiplu https://www.watchgecko.com/products/quick-release-divers-spring-bars?variant=42543462121635

@elbee 100% stryd staying connected but heart rate monitor is gone.

i am also an android user with obviously the same issue. i experienced the same with de V1. i thought it will be better with the R2. unfortunately not.

@Egika thank you too.

@MdzOtt yes, SA is the one not doing it ;). In my case with Karoo Gen 3 I see same avg power with zeros included (gold standard) like you get see with garmin/Strava

) Nuova watchface. Grazie Suunto!

@herlas HR SLOPE Ok will check it out

@Squirrel My shiny NEW Race 2 exhibits the exact same behavior.

Yesterday I also had a soft reset during activity. It was simple walking activity, no navigation, no interaction with the watch, and 3 SuuntoPlus apps active. Suunto Vertical 2 with latest firmware. I had soft resets quite often before. Then I did a hard reset and for about one week everything was OK. Now I had another soft reset during activity. I am quite sad about it.

@Nigel-Taylor-0 I keep the touch on: map only (so enabled only on the map screen). After that just tap the ‘tooth’.

Perfect. It’s clear that I was the one who got confused, although it wouldn’t be a bad idea if it could be done. Sometimes sleeping with the watch is a bit uncomfortable. Thanks for your reply.

@Manuel-Extreme said in Real-time sync/info in phone? Is the support staff clueless or what?: If you’re surprised by how support responds, you probably haven’t dealt much with pre-sales support before Sounds like you have not, since you believe that they never awanser questions. I very often talk to pre-sales support.t I have been shopping online since the 90s. If I buy RAM, CPU, or something like that, then I don’t contact the pre-sales support. But if there is a functionality that I am after and I feel the compnay is not really clear in their product page and marceting I always contact them. Or if I want to upgrade my network at home, see a router I want, but there is diffrent revisions of it, and they have diffrent chipset. One revision supports Open-WRT, but the otherones dont. Then I ask the place where I should buy it, from the manufacturer’s sales page or a retailer: What revision of the hardware do you have in stock?. Just as an example, I hate buying somehting get it home, and spending time setting it up to find that a function I was after is not there or is implemented in a bad way.

@tomahawk5000 my vertical shows correctly (if anything, a bit high; Strava adjusts it down). I don’t track distance in alpine skiing (I find irrelevant), only vertical (descent).

@OutdoorMan it doesn’t sound normal, video and location would be welcome next time to test

@OutriggerPaddleJunkie This is done by Garmin, not Suunto, which uses different algorithms for training analysis (TSS, CTL, ATL, TSB). Suunto measures VO2max for things like running, but it’s not particularly relevant for analyzing training and various statistics. It might suggest physical fitness, but it’s only one metric, not necessarily the most important one – especially given that its accuracy is debatable.