@nikki_k
Pinned at the top of the suunto 7 forum.
One of the biggest issues with any bluetooth smartwatch is android/iOS itself. To keep the systems running smooth both operating systems have a habit of killing apps running in the background (some android manufacturers make it worse as they often tweak with androidās underlying RAM management system). Notifications etc are all pushed through the wear os app, so if this keeps on getting close, you loose notifications etc as you effectively arenāt connected anymore (even if you are by bluetooth).
If on iPhone maybe someone else can tell you how to lock the wear os app into the background so iOS doesnāt kill it.
If you are on android, then the overall process is the same, but depending on brand the names and where the function is, can be different. Your best bet is to long press the wear os icon - this should pop up a menu - look for app information (may be an i icon) - press on that which will take you to the app details/settings. Scroll down the settings looking for a battery or Memory setting option - press on it (if both you will need to check to see which one its under) - There should be 2 - 3 settings - read what they do, however one setting should allow it so that app canāt be closed (i.e. OnePlus has it under battery optimisation in the App settings - and under it there are 3 options - Intelligent control (android does its thing), optimise (doesnāt allow it to run in the background - useful for battery hog apps, that you donāt need to work in background i.e. donāt put gmail in here as will then not sync unless you have it open - app has to be open and in use), Donāt Optimise (this means the system canāt close it - and this is the one you want).