Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Update

    3
    0 Votes
    3 Posts
    252 Views
    Jonathan NewbyJ
    @Dimitrios-Kanellopoulos
  • Issues sync activities from suunto app to strava

    29
    2 Votes
    29 Posts
    506 Views
    fablonghiF
    @Brad_Olwin I use moveslink on my laptop and it works great even if on the phone my watch is connected to Suunto app. Meanwhile I hope that these issues on the app can be solved as soon as possible.
  • Suunto app pairs with Spartan Trainer WHR but says Bluetooth is not on

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    0 Votes
    2 Posts
    62 Views
    Brad_OlwinB
    @Ulrik-Markus-Mortensen First try restarting the phone and the watch, that usually clears up these types of issues for me. If that does not work check to make sure the watch is in the BT list on the phone. If not, you need to delete the SA connection from the watch and re-pair to the app.
  • iOS 1.12.* : Generic comments

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    0 Votes
    21 Posts
    539 Views
    J
    There’s small display glitch in the new diary chart when you scroll left to show previous periods : the last bar of the “new” screen is next to the first bar of the “old” screen while scrolling. [image: 1571473173496-b5685976-1657-4588-bd35-a149aae24a4a.jpeg]
  • IOS Catalina

    6
    1 Votes
    6 Posts
    232 Views
    Antti JA
    OK found this. That command is enough for console apps, but according to the post, more is needed to run GUI apps. Not trying myself though.
  • No iMessage notifications since upgrading to iOS 13

    14
    3 Votes
    14 Posts
    643 Views
    S
    I was having this issue after upgrading to iOS 13 too until I fixed it today. I have a Suunto Fitness 3 (software 2.8.24). I changed the settings on my iPhone to let messages display previews when the phone is unlocked. Before, I had this setting as ‘Never’. My iOS is 13.1.3. Here’s what I did: Go to Settings > Notifications > Messages Under ‘Options’ go to Show Previews. Change to ‘When Unlocked’. Hope this helps.
  • Does anybody has problem importing GPX file to sunnto app in ios.13

    Moved
    13
    0 Votes
    13 Posts
    557 Views
    Mff73M
    @Angie-Liu said in Does anybody has problem importing GPX file to sunnto app in ios.13: If you have already started sychrozing GPS file with SA, then there’s nothing to do with you, movescount is disabled for Hope I am making this clear? It is clear It is not advised, but you can still sync to Movescount, even with SA customization (route or sportsmode), BUT only using in parallel the MC app. It is just to let you know the trick and use it on purpose (to have the best of SA, and still the best of MC, just without SuuntoLink but MCapp on your phone as the syncer).
  • Sync with Strava not working

    7
    0 Votes
    7 Posts
    95 Views
    Dimitrios KanellopoulosD
    @Anatoli-Angelov a second thanks to the “rocker”
  • Uploading workouts

    4
    0 Votes
    4 Posts
    125 Views
    I
    There might was because of major Chicago marathon on 2019-10-13
  • Unable to import gpx file from SA

    43
    3 Votes
    43 Posts
    1k Views
    Brad_OlwinB
    @shinok0713 new post here
  • iOS 13 GPX support missing ???

    12
    1 Votes
    12 Posts
    534 Views
    Brad_OlwinB
    @th3v055i Check this
  • Fix?

    Locked
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    0 Votes
    4 Posts
    160 Views
    Brad_OlwinB
    Which OS? Which app version?
  • Deleted trainings still showing up

    Moved bug known issue
    27
    0 Votes
    27 Posts
    461 Views
    G
    Hello. The synchronization with movescount duplicate all the moves i imported with the beta version of suunto app. I have deleted the duplicated in sport tracker and i have know duplicated run in suunto app i can’t deleted.
  • text messages do not appear on watch

    5
    0 Votes
    5 Posts
    99 Views
    cosme.costaC
    @Cory-Woytasik https://forum.suunto.com/topic/3281/ios13-11-suunto-traverse-notifications-lack-thereof https://forum.suunto.com/topic/3244/no-imessage-notifications-since-upgrading-to-ios-13 https://forum.suunto.com/topic/3253/no-notifications-ater-ios13-update-spartanultra
  • Paused time counted as session time in the app

    6
    -1 Votes
    6 Posts
    121 Views
    Dimitrios KanellopoulosD
    If you are talking about pauses in the charts yes this is by design. Data are recorded during pauses but not accounted for calculations. Pauses in the next updates will be indicated at the UI
  • After update, can’t find gps

    3
    0 Votes
    3 Posts
    119 Views
    sartoricS
    Try a soft reset first
  • Elevation fail

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    0 Votes
    7 Posts
    270 Views
    A
    The last update worked for my, but I don’t know, sometimes it loses elevation for 5’ or so @Jean-Maurice-Hannard
  • Crosstrainer and "wrong" distance

    6
    0 Votes
    6 Posts
    191 Views
    B
    One solution could be to calibrate the distance by rotation, according to the frequency of “pedaling” (RPM) which is correctly calculated on my Suunto 5… a bit like the “old” bike counters …
  • iOS13.11 Suunto Traverse - Notifications, lack thereof

    5
    0 Votes
    5 Posts
    203 Views
    Adam McGuireA
    Can you read sms content from your phones lock screen? I guess I’ll have to test if that “fixes” it and report back… I have the simple traverse, not the alpha.
  • Cannot import gpx file in iOS13

    13
    1
    0 Votes
    13 Posts
    404 Views
    ?
    It is not a Suunto App problem in general as there are several user who made it working. For me, Suunto App appears in the Share sheet, but ape@map not anymore. So maybe it depends on which app is installed first? I don’t know…

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