Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • translation bugs [GERMAN]

    37
    1
    4 Votes
    37 Posts
    607 Views
    EgikaE
    @jthomi I just made a change request (could not do it back then) please add other findings to this thread as well.
  • Duplicate by wireless and wired

    37
    2 Votes
    37 Posts
    381 Views
    I
    @Dimitrios-Kanellopoulos I have done several its verification. When I don’t launch the editor and save the title (explanation for the move), No duplication.
  • I'm not able to see all my moves in the Suunto app

    Moved issue
    37
    1 Votes
    37 Posts
    619 Views
    suzzloS
    Hi, Im not using new app, just Movescount app. This week workouts finally synced this morning.
  • VO2max and HR zones missing in last build

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    2 Votes
    34 Posts
    455 Views
    Armin S.A
    @Martin-Sauer Useful details from FirstBeat you find here … https://www.firstbeat.com/en/news/firstbeat-to-measure-vo2max-fitness-level-from-30-minute-walk/
  • New laps table - swim style for interval running

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    34 Posts
    549 Views
    Dimitrios KanellopoulosD
    Hi all 1.9.0 is out! WE added and fixed most of the stuff discussed here.
  • Open water swim mode - map isn't correct

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    34 Posts
    384 Views
    Simon and SandyS
    Hi all Just wanted to give an update since the repair centre replaced my watch back in Dec as it was considered faulty. I can definitely confirm that the watch was faulty as I’ve given my replacement watch a couple of good runs … one swimming point to point in the ocean, sighting lots and the second in bumpy and rough ocean swim racing conditions. Both swims were mapped out perfectly … can even see where I was being pushed by the swells in the race! In the race also, I turned on the watch and few secs later started swimming (as I was late to my start wave) and it only took a second for the GPS to lock. The service centre in HK was excellent - sent my watch off on Monday and got it back on Friday. So am absolutely loving my Suunto 9 watch. Very happy customer now Cheers
  • Pool Swimming general issues

    33
    3 Votes
    33 Posts
    724 Views
    johan6504J
    @Lozen I have stopped using my Suunto Spartan Ultra for swim and run, waiting for everything to mature a bit more… I started using a Apple Watch 4 for running and swimming. It has proven itself to be very accurate with regards to GPS and HR, in fact better than any GPS watch i have used before. It works absolutely flawlessly in the pool so no real need for my SSU right now. The major drawback is battery life, but with at least 6 hours in gps mode it covers all my needs for now. But with that said, I really hope Suunto gets its swim and run offering together, love my SSU Copper version and hope to put it on soon again
  • Error Open Activity / Activity not found seems to be deleted

    33
    0 Votes
    33 Posts
    247 Views
    Dimitrios KanellopoulosD
    @fatzge I think its not clear to people that after a SW update the data that is on the watch are compressed. I am sorry about that.
  • iOS 1.5.0 (6647) Generic comments

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    5 Votes
    32 Posts
    704 Views
    Dimitrios KanellopoulosD
    @greku bam
  • Sync problems

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    2 Votes
    32 Posts
    453 Views
    EzioAuditoreE
    @Brad_Olwin Thank you. Yes please since I am unable to see run details and have to switch to my other device (android) to do so at the moment If needed I can provide links to the activities I cannot open. Cheers.
  • Wrong altitude at the beginning of the move

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    0 Votes
    31 Posts
    559 Views
    N
    @Jessica-Monk I have the same issue, my every lap is higher then the previous one…
  • Map view bug

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    1
    1 Votes
    31 Posts
    724 Views
    EgikaE
    @Armin-S right. Those are exactly the two bugs I had. No change - that’s bad…
  • strava missing 1.4.0

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    0 Votes
    30 Posts
    325 Views
    Dimitrios KanellopoulosD
    @brucelyons yeah no worries. The workardound will work for all time.
  • Wrong HR values and graph

    known issue bug issue
    29
    1
    4 Votes
    29 Posts
    476 Views
    Dimitrios KanellopoulosD
    Hi guys (again), let’s not spam this thread and create a new one at the Lounge of this forum so we can see how we can solve this issue with the belt. I have been also a victim of the belt not getting good readings but I managed to still use my 1,5 years old one with this: http://www.natharward.com/heart-rate-monitor-not-working/ But please lets create a new one at the Lounge yes please?
  • Issues sync activities from suunto app to strava

    29
    2 Votes
    29 Posts
    437 Views
    fablonghiF
    @Brad_Olwin I use moveslink on my laptop and it works great even if on the phone my watch is connected to Suunto app. Meanwhile I hope that these issues on the app can be solved as soon as possible.
  • HR max value incorrect in new version

    bug issue
    28
    2
    0 Votes
    28 Posts
    436 Views
    Z
    @Dimitrios-Kanellopoulos Thank you for your response!
  • iOS 2.4.0

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    28 Posts
    352 Views
    Dimitrios KanellopoulosD
    @soylent-yellow special waypoints that are inserted if I might slightly correct you. Special for the app at least, that in practice are just normal gpx waypoints.
  • Deleted trainings still showing up

    Moved bug known issue
    27
    0 Votes
    27 Posts
    315 Views
    G
    Hello. The synchronization with movescount duplicate all the moves i imported with the beta version of suunto app. I have deleted the duplicated in sport tracker and i have know duplicated run in suunto app i can’t deleted.
  • Vertical speed units are wrong

    issue bug known issue
    27
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    4 Votes
    27 Posts
    225 Views
    Dimitrios KanellopoulosD
    @jarlin said in Vertical speed units are wrong: @dimitrios-kanellopoulos Seems actually ok on mobile, but was huge in laptop browser must give it another try prehaps. Settings are adjusted
  • Sync pauses when app is left background or screen locked

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    0 Votes
    27 Posts
    246 Views
    david hirstD
    @Terppi I agree with this assessment. I’ve also an Ambit3peak and I see the same problem. The way I deal with this right now is to only sync when my iPhone is plugged in and have Auto-lock set to 5 mins in Displays & brightness. Dave

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